Rant -telesales

[ArtyLady]

Why oh why oh why do telesales people start their spiel by saying "this is not a sales call"????!!!! :mad: whadda they think we are all thick? :hackedoff:

Rant over! :rolleyes:

[Ceri JC]

Register with TPS, takes 2 minutes to do (although a little while to become effective), it eliminates 90%+ of them. Telling the rest you're registered with TPS almost always stops them ringing back.

[krhall]

When we first moved in the window people kept calling, but as we wanted to replace them we invited 4 of them in - ONLY 1 company turned up...........

Makes you wonder if telesales is just to p**s people off.

We actually had to end up calling some more companies to get comparative quotes!!!!

[Spiderman]

Cos they are actualy not selling you anything, believe it or not.

The guy who they pass your details onto once they have warmed you up will tho ;)

[ArtyLady]

Register with TPS, takes 2 minutes to do (although a little while to become effective), it eliminates 90%+ of them. Telling the rest you're registered with TPS almost always stops them ringing back.

We are registered with TPS and the fax equivalent Ceri, the faxes stopped but the calls just keep coming! :(

[ASM-Forever]

2 proven strategies:

1: Act like a pervert(think of what bear would say) Stuff like "what colour is your underwear?" etc

2: Try and sell them something, i usually glance around the room for something that catches my atention. My favourite was my dog. :)

[Ping]

Why oh why oh why do telesales people start their spiel by saying "this is not a sales call"????!!!! :mad: whadda they think we are all thick? :hackedoff:

Rant over! :rolleyes:
:lol:
Concise and to the point.

:lol:

I generally let them do their WHOLE spiel and THEN say 'no thanks'. Then they say the next spiel and I say 'no thanks'. THEN they try the last bit and I wait patiently and say 'no thanks'.

"Oh... *slight pause* alright then... thankyou. Goodbye."

:lol:

[plowsie]

http://www.youtube.com/watch?v=un_PjRXV5l8 :rolleyes:

[Sudoxe]

We have a competition at work to see who can get rid of them the quickest without hanging up, being rude, swearing at them etc.

Im in the lead, my record is 12 seconds.


Dan

[ArtyLady]

Cos they are actualy not selling you anything, believe it or not.

The guy who they pass your details onto once they have warmed you up will tho ;)

They dont get a chance to warm me up...Im far too frosty ;) I usually shoot them down in verbal flames :smt091 then hang up. ;) :lol:

I work from home so I havent even got the option of ignoring it in case its a potential client :(

Oh and dont get me started on the ones who ignore my "no cold callers" sign, ring on the door bell and say the same thing! :nomore:

[ArtyLady]

http://www.youtube.com/watch?v=un_PjRXV5l8 :rolleyes:

Thats so funny yet sooooo mean - poor guy! :lol:

[ArtyLady]

:lol:
Concise and to the point.

:lol:

I generally let them do their WHOLE spiel and THEN say 'no thanks'. Then they say the next spiel and I say 'no thanks'. THEN they try the last bit and I wait patiently and say 'no thanks'.

"Oh... *slight pause* alright then... thankyou. Goodbye."

:lol:

Im not that patient! :lol:

[Dicky Ticker]

When we moved into my wives grandmothers house we never bothered to change the name on the phone over,just kept paying the bills
Good evening,can I speak to Mrs Ch********
Only if you have a direct line to heaven as she has just died

End of conversation

[ArtyLady]

2 proven strategies:

1: Act like a pervert(think of what bear would say) Stuff like "what colour is your underwear?" etc

2: Try and sell them something, i usually glance around the room for something that catches my atention. My favourite was my dog. :)

:lol:

[DanDare]

If you have the time and patience, I tend to listen to the whole spiel and sound really interested. I then say Im gonna nip upstairs and get my credit card. I then put the phone on the table and just carry on with what I was doing, now and then checking to see if the muppet is still holding for me to come back.

15 minutes is the current record!

[jambo]

Little known fact:
In a former life I've been on the other end of both 118-118, and perhaps more to the point Royal & Sun Alliance doing cold calling.

Thing is they train you up. I can now steer these calls anyway I want. I got an apology out of someone who phoned my Grandmother while I was there in 15 seconds flat, I've also had them on the phone for 15 minutes while bored:rolleyes:

I have never been rude or abusive to a call centre person, I've been the other end of the phone and it's not like it's them who chose to phone you, the computer downstairs did that for them. The following line is, to my mind the most effective:

"Excuse me, which company is this? I'm registered with the telephone preference service and need to know who to make the complaint against"

Jambo

[pete m]

Maybe they dont want to sell you anything - maybe they want to give you the new Triumph Street Triple for a week to see what you think of it:cool:...Maybe its a market research call, i used to work in market research, i did the standing on the street asking questions a few times, one time we were testing a new product for Ferrer Rocher, the people were invited inside, asked to sample various delicious chocolates, and were then paid ?2 for doing it...the whole thing took about 10mins...the number of people who just blanked us was incredible, i think Kilburn high st was the worst site...:cool:

[Kinvig]

.the number of people who just blanked us was incredible

If I see someone with a clipboard in the street, they get the cold look of condescension.

The chugger has become a huge pain of hte 21st centruy lunch time.

You're out to lunch (or on the way home) & some git with a clipboard, a brolley & a Save the Children wind cheater comes up to you with a plastic smile trying to prise your cash card details off you. There's a different lot outside the tube station each day. Blood sucking leaches the lot of them.


(ooh - I'm in Victor Meldrew mode!)

[ASM-Forever]

If I see someone with a clipboard in the street, they get the cold look of condescension.

The chugger has become a huge pain of hte 21st centruy lunch time.

You're out to lunch (or on the way home) & some git with a clipboard, a brolley & a Save the Children wind cheater comes up to you with a plastic smile trying to prise your cash card details off you. There's a different lot outside the tube station each day. Blood sucking leaches the lot of them.


(ooh - I'm in Victor Meldrew mode!)

LMAO +1.

I HATE them.

[pete m]

Those guys have got it super tough ! They are warned about the inherent dangers of the job in the training week ...people get so fed up with being acosted again and again by them, they become violent and there have been numerous attacks , some quite nasty....

unsurprising, they really do have to think again, talk about compassion fatigue, i think those guys actually put people off the charities they are there to promote....:eek:

[shifter]

I hate them, begging is illegal and as far as I'm concerned if they're approaching strangers in the street asking for money they are begging whatever they intend to do with the funds they raise!
Rant over.

[Ruffy]

I believe that cold callers are either selling something or trying to elicit information for their benefit (fraudulent or genuine), not yours. Treat all with caution. TPS is useful but not perfect. I try to be assertively polite with my refusals but it's not always possible as they don't seem to be trained not to accept "No", even after multiple attempts: Then it's hard not to be rude and abrupt.

...Maybe its a market research call, i used to work in market research
I'm happy to provide information for market research, but it seems callers always want it for free, as no-one ever continues after I tell them how much I charge for providing this commercially valuable data!

...i did the standing on the street asking questions a few times, one time we were testing a new product for Ferrer Rocher, the people were invited inside, asked to sample various delicious chocolates, and were then paid ?2 for doing it...the whole thing took about 10mins...
Many years ago, I used to accept these sorts of invites for hall tests as a curiosity (I was working for a marketing led company at the time) and, in my experience, any sort of payment is a rarity, but fair play to Ferreo Rocher for that then.