Sean_C
16-07-08, 06:26 PM
I wonder if anybody can help me?
I ordered rearsets from one second faster, at a grand total of 270 quid, which was almost immediately deposited from my account. This was exactly one month a go. Since then I've sent a couple of emails but I've had no reply.. I'm getting quite peed off now, the status on their website is still "ordered". I want to cancel my order and get a refund, am I within my rights to do this?
This is their policy:
http://www.onesecondfaster.com/servlet/the-template/policy/Page
These are the rearsets.. I know they're good, Pete and Lissa have them, but if a company takes it upon themselves to deposit the money immediately, knowing they won't manufacture the product for a month or two, I at least expect that they reply to my emails when I send them..
I ordered rearsets from one second faster, at a grand total of 270 quid, which was almost immediately deposited from my account. This was exactly one month a go. Since then I've sent a couple of emails but I've had no reply.. I'm getting quite peed off now, the status on their website is still "ordered". I want to cancel my order and get a refund, am I within my rights to do this?
This is their policy:
http://www.onesecondfaster.com/servlet/the-template/policy/Page
These are the rearsets.. I know they're good, Pete and Lissa have them, but if a company takes it upon themselves to deposit the money immediately, knowing they won't manufacture the product for a month or two, I at least expect that they reply to my emails when I send them..