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melody
19-02-09, 02:29 PM
My car has failed its MOT for two things

1) Rear exhaust has a mounting bracket that does not fully supply the exhaust system. £90 :smt107

2) Lower power steering pipe/hose is leaking £280:smt119

I had my car serviced a couple of months ago, a full service. Surely, these problems should have been picked up at the time ?

And,

Last year my car failed its MOT because of the rear exhaust. So I had it replaced for just shy of £350, so if the mounting bracket is not efficient, surely its their fault since they supplied and fitted the exhaust system?:confused:

My poor Jynx is a failure. Twice.:smt010

the_lone_wolf
19-02-09, 02:34 PM
modern car service =

change oil + filter

plug in the on board diagnostic machine

no error codes

make a cup of tea

check nothing too important has fallen off

wait 2 hours to phone customer to say it's ready

bend customer over metal desk to extract payment

:rolleyes:

Dave20046
19-02-09, 02:35 PM
My car has failed its MOT for two things

1) Rear exhaust has a mounting bracket that does not fully supply the exhaust system. £90 :smt107

2) Lower power steering pipe/hose is leaking £280:smt119

I had my car serviced a couple of months ago, a full service. Surely, these problems should have been picked up at the time ?

And,

Last year my car failed its MOT because of the rear exhaust. So I had it replaced for just shy of £350, so if the mounting bracket is not efficient, surely its their fault since they supplied and fitted the exhaust system?:confused:

My poor Jynx is a failure. Twice.:smt010
Is this at thesame garage? Surely they're not trying it on.
Not sure about the leaky powersteering

Viney
19-02-09, 02:41 PM
My car has failed its MOT for two things

1) Rear exhaust has a mounting bracket that does not fully supply the exhaust system. £90 :smt107

2) Lower power steering pipe/hose is leaking £280:smt119

I had my car serviced a couple of months ago, a full service. Surely, these problems should have been picked up at the time ?

And,

Last year my car failed its MOT because of the rear exhaust. So I had it replaced for just shy of £350, so if the mounting bracket is not efficient, surely its their fault since they supplied and fitted the exhaust system?:confused:

My poor Jynx is a failure. Twice.:smt010Mel

Most Exhausts carry a 12 month warranty, and some, like Kwik Fit, carry a 2 year warranty, so get it back to who fitted it sharp.

Luckypants
19-02-09, 02:48 PM
1) Rear exhaust has a mounting bracket that does not fully supply the exhaust system. £90 :smt107

<snip>

And,

Last year my car failed its MOT because of the rear exhaust. So I had it replaced for just shy of £350, so if the mounting bracket is not efficient, surely its their fault since they supplied and fitted the exhaust system?

Begs the question, did the exhaust pass the MOT with the mounting bracket now fitted? If so, whoever fitted the exhaust should rectify this under warranty IMHO. If the exhaust was replaced by the same garage as just failed it, take the receipt and previous MOT and demand to know why it passed last year and not this. If they say it has deteriorated, get them to fix it at their expense, a £350 exhaust should last a LOT longer than 12 months.

2) Lower power steering pipe/hose is leaking £280:smt119

I had my car serviced a couple of months ago, a full service. Surely, these problems should have been picked up at the time ?

Sounds a lot for a pipe! get them to explain why it is so much, what parts are being replaced etc. Then ring a few places for prices to get a comparison. If it is more than just a pipe, have them justify why it is more than just a pipe.

There was an item on Watchdog this week about Mini power steering failures, might be worth a look on their website to see if BMW are doing anything on this issue, like reduced rates to have rectified or even a recall?

On a lighter note, it is good that it was found because apparently the Mini is almost impossible to steer without power steering. You need to be built like a powerlifter to turn the wheel without it.

melody
19-02-09, 02:51 PM
Is this at thesame garage? Surely they're not trying it on.
Not sure about the leaky powersteering

Yep. Same garage.

Mel

Most Exhausts carry a 12 month warranty, and some, like Kwik Fit, carry a 2 year warranty, so get it back to who fitted it sharp.

Thanks Viney. Will dig up my paper work from last year to prove they supplied and fitted the exhaust system in the first place.

melody
19-02-09, 03:02 PM
Begs the question, did the exhaust pass the MOT with the mounting bracket now fitted? If so, whoever fitted the exhaust should rectify this under warranty IMHO. If the exhaust was replaced by the same garage as just failed it, take the receipt and previous MOT and demand to know why it passed last year and not this. If they say it has deteriorated, get them to fix it at their expense, a £350 exhaust should last a LOT longer than 12 months.

Last year I was told they would supply and fit a complete new exhaust system so I imagine that would include the mounting bracket

Sounds a lot for a pipe! get them to explain why it is so much, what parts are being replaced etc. Then ring a few places for prices to get a comparison. If it is more than just a pipe, have them justify why it is more than just a pipe.

I will definitely be ringing around.

There was an item on Watchdog this week about Mini power steering failures, might be worth a look on their website to see if BMW are doing anything on this issue, like reduced rates to have rectified or even a recall?

On a lighter note, it is good that it was found because apparently the Mini is almost impossible to steer without power steering. You need to be built like a powerlifter to turn the wheel without it.

Yes I have had first hand experience of this as I was trying to drive out of a car park. The power steering failed and it was absolutely impossible to move the car any further. But this was about 3 months after taking delivery of my car so it was still under warranty.

markmoto
19-02-09, 03:31 PM
as already said exhaust should last longer than a year for sure, power steering pipes can be expenssive it depends on what needs to be removed to fit it (sometimes alot) can be very time consuming/labour intensive, id definately get that exhaust sorted under warranty and get a second opinion on the power steering leak.

markmoto
19-02-09, 03:32 PM
modern car service =

change oil + filter

plug in the on board diagnostic machine

no error codes

make a cup of tea

check nothing too important has fallen off

wait 2 hours to phone customer to say it's ready

bend customer over metal desk to extract payment

:rolleyes:

Sounds about right for a main stealers apart from the plug it in the diagnoastic machine bit that never happens...

dizzyblonde
19-02-09, 03:36 PM
bend customer over metal desk to extract payment

:rolleyes:


maybe its time for this customer to put said mechanics balls in metal desk drawer and firmly slam it shut on them:twisted:

melody
19-02-09, 03:39 PM
as already said exhaust should last longer than a year for sure, power steering pipes can be expenssive it depends on what needs to be removed to fit it (sometimes alot) can be very time consuming/labour intensive, id definately get that exhaust sorted under warranty and get a second opinion on the power steering leak.

Thanks Mark. Will definitely get a second opinion.

the_lone_wolf
19-02-09, 03:49 PM
Sounds about right for a main stealers apart from the plug it in the diagnoastic machine bit that never happens...

yep, only last week i was looking idly at OBDII machines with the view of servicing my near 6yo focus myself

Richie
19-02-09, 03:53 PM
£280 to fit a power steering pipe...... FOOK ME BACKWARDS..... there taking you for ride...

Please please please.. get a second opinion.

shonadoll
19-02-09, 04:02 PM
My friend is selling her Mini-she's had nothing but problems and it's 3 years old. Power steering went, then central locking. I think these cars are really expensive for what they are, but of course BMW prices to repair.

I would have thought you should be covered for the exhaust, that's horrendous, definately get a 2nd opinion-is this a BMW garage? Could you get it done cheaper or do you have a warrantly you need to keep up?

markmoto
19-02-09, 04:27 PM
yep, only last week i was looking idly at OBDII machines with the view of servicing my near 6yo focus myself

These are very limited and if you dont know what the data your looking at means then its useless, you dont need one to service your own car only to investigate a fault when the engine management light comes on.

Also the obd machines only do the engine they cant diagnose your abs/airbag/central locking etc.

the_lone_wolf
19-02-09, 04:33 PM
These are very limited and if you dont know what the data your looking at means then its useless, you dont need one to service your own car only to investigate a fault when the engine management light comes on.

Also the obd machines only do the engine they cant diagnose your abs/airbag/central locking etc.

furry muff...


i took a look and saw that the prices ranged from ~£20 to over £2000 and couldn't be bothered to investigate why as it was 5:30 on a friday, so it never progressed more than that

i actually have a list somewhere of all the focus fault codes, found it ages ago and saved a copy

melody
19-02-09, 04:45 PM
£280 to fit a power steering pipe...... FOOK ME BACKWARDS..... there taking you for ride...

Please please please.. get a second opinion.

Definitely will do.

My friend is selling her Mini-she's had nothing but problems and it's 3 years old. Power steering went, then central locking. I think these cars are really expensive for what they are, but of course BMW prices to repair.

I would have thought you should be covered for the exhaust, that's horrendous, definately get a 2nd opinion-is this a BMW garage? Could you get it done cheaper or do you have a warrantly you need to keep up?

I had no trouble with mine over the first four years. Its only since I've started having to MOT it that its causing problems.

I don't have a problem paying to ensure my car is mechanically sound (and legal), but I do have a problem with having the wool pulled over my eyes. I have yet to find a garage which I trust to do a good job at a fair price. When I had my last service done at the main dealer ( as part of a package I received at the time of purchasing the car) , they 'forgot' to reset the mileage counter, which left me wondering if they'd even done any work on the car in the first place.:rolleyes:

Lozzo
19-02-09, 05:09 PM
Sounds to me like a certain garage bod has seen someone with boobs and a credit card and the old Pound signs have come up in his eyes. You can almost hear the "KERCHING" of the till from here. £90 quid for an exhaust bracket sounds to me like a complete rip off, so does 280 quid for a power steering hose.

Take it to somewhere else Melody, and tell the MOT garage you're getting a second opinion. That at least tells them you don't trust them, and they should start to realise you won't be taken for a ride.

If they really are ripping you off, then name and shame and don't use them again.

kwak zzr
19-02-09, 05:14 PM
second opinion! thats way too expensive.

Stu
19-02-09, 05:38 PM
FOOK ME BACKWARDS

Definitely will do.

:-dd

markmoto
19-02-09, 06:10 PM
ive worked at main dealers :rolleyes: what i know and have seen would make your toes curl up...

Dan
19-02-09, 06:53 PM
£280 to fit a power steering pipe...... FOOK ME BACKWARDS..... there taking you for ride...

Please please please.. get a second opinion.

Richie and I are, collectively, a car-bodg... sorry, fixing machine.

We'll do it for £250. ;)

Richie
20-02-09, 08:13 PM
£220 as she got pretty eyes and a nice smile...

Dan
20-02-09, 08:57 PM
£220 as she got pretty eyes and a nice smile...

Maybe we'll just charge for the parts, just this once, eh?

Davido
20-02-09, 09:55 PM
ive worked at main dealers :rolleyes: what i know and have seen would make your toes curl up...

+1

G
20-02-09, 10:01 PM
When they say exhaust mount....do they/you actually mean the rubber bushes that hold the exhaust to the car.....as these are persihable and can sometimes last just 1 year. I'm not sure what car you have got but an example would be a Mini.....the exhausts are very heavy and the rubber exhaust bushes/mounts are well known for breaking often.

As for the power steering, remove the fuse and say your doing without it...then the leak does not matter. If you dont have power steering its not an MOT failure.

SV-net
20-02-09, 10:05 PM
What car is this for?
Need a quote PM me what you need I will take a look Monday, it all stinks of a rip off to me buddy. A £350 exhaust should be a decent one, even stainless and lifetime warranty systems are possible for this sort of money (depending on vehicle).

BanannaMan
21-02-09, 01:21 AM
I own a car repair business.
Those prices are waaaaaaaaaay off.
Find another garage.
They are trying to rip you off BIG TIME!
Call around for prices and see.


Not sure about disabling the power steering and passing. (as mentioned above)
Even if you could drive it...disabled power steering won't pass here.
(That's a big NO)
Doubt it will there either.

melody
21-02-09, 05:20 PM
When they say exhaust mount....do they/you actually mean the rubber bushes that hold the exhaust to the car.....as these are persihable and can sometimes last just 1 year. I'm not sure what car you have got but an example would be a Mini.....the exhausts are very heavy and the rubber exhaust bushes/mounts are well known for breaking often.

As for the power steering, remove the fuse and say your doing without it...then the leak does not matter. If you dont have power steering its not an MOT failure.

Its a Mini.:)

No idea if its the bushes. They told me it was a bracket that supports the exhaust system.

If my car had no power steering I wouldn't be able to drive it at all.

What car is this for?
Need a quote PM me what you need I will take a look Monday, it all stinks of a rip off to me buddy. A £350 exhaust should be a decent one, even stainless and lifetime warranty systems are possible for this sort of money (depending on vehicle).

Thank you. I'm taking it back to the garage on Monday to see if they'll sort out the exhaust bracket without charge seeing as they fitted it last year.

Richie and I are, collectively, a car-bodg... sorry, fixing machine.

We'll do it for £250. ;)

£220 as she got pretty eyes and a nice smile...

:smt040:smt041

Sid Squid
21-02-09, 06:43 PM
Can only echo the advice of a second opinion, but, is the bracket part of the exhaust system, or part of the car the exhaust hangs on to?

If the exhaust, then I would certainly approach whoever fitted it and ask about a warranty repair. If it's part of the car then none of the above advice concerns or has considered that. Check this, it's important.

melody
24-02-09, 08:40 AM
Can only echo the advice of a second opinion, but, is the bracket part of the exhaust system, or part of the car the exhaust hangs on to?

If the exhaust, then I would certainly approach whoever fitted it and ask about a warranty repair. If it's part of the car then none of the above advice concerns or has considered that. Check this, it's important.

I had my car looked at yesterday by a different garage so I could get an unbiased assessment. They reckon the bracket is part of the exhaust system so should fall under the warranty. I also asked them to have a look at the power steering problem, and they've quoted me £200 to sort out. Definitely better than £290.

So tomorrow I'm taking it back to the garage that originally fitted the exhaust and hopefully have it rectified as they said they would.

600+
24-02-09, 12:48 PM
good news then ;) next thing u'll find yourself repairing BMW vehicles ;) in the desert

markmoto
24-02-09, 01:36 PM
I had my car looked at yesterday by a different garage so I could get an unbiased assessment. They reckon the bracket is part of the exhaust system so should fall under the warranty. I also asked them to have a look at the power steering problem, and they've quoted me £200 to sort out. Definitely better than £290.

So tomorrow I'm taking it back to the garage that originally fitted the exhaust and hopefully have it rectified as they said they would.

Nice one mel, i can only assume changing the power steering pipe must be a labour intensive job the pipes propably about £50. Least you have saved yourself £100 more spendin money for your travels eh ;)

melody
24-02-09, 03:06 PM
good news then ;) next thing u'll find yourself repairing BMW vehicles ;) in the desert

Hopefully not. I've just had my nails done.:mrgreen:;)

Nice one mel, i can only assume changing the power steering pipe must be a labour intensive job the pipes propably about £50. Least you have saved yourself £100 more spendin money for your travels eh ;)

Yep. Apparently it is a major job getting to the pipe. The pipe costs £30, the rest is labour. Fair enough - I've saved £100 = new pair of shoes:smt041