Belkin wireless G+ router

[kwak zzr]

hummm where to start :( at the moment ive got a netgear router but ev now and again i need to switch it off and back on again to re set it cus i loose my internet connection, anyhow i just been to ARGOS and got a new belkin wireless G+ but when i install it i cant connect? it comes with no driver disk just a manual setup disk which ive followed, am i doing something wrong? where on the belkin set up do i put my user name and password? has anyone else got one of these? and how did u set the bl@@dy thing up.

ta kwak.

[tactcom7]

Plug your router into your laptop/computer, open up Internet explorer and type in 192.168.2.1 (no www or HTML) and that should let you access the router set up page.

[kwak zzr]

yep done that :) but its different to my netgear and i cant see where i put my user name and password?

[tactcom7]

What version of windows are you using?

[kwak zzr]

vista home premium.

[tactcom7]

Are you wanting to use it wirelessly? Can you not do Start-Connect to-then see if it's kicking out a signal?
Sorry i'm not being much help it's years since i did mine, im sure someone far more knowledgeable will be along shortly :)

[kwak zzr]

yea i want it wireless and for some reason i just cant connect to it? it says i'm connected but i'm not? and the globe symbol on the router isnt lighting up? i know its something simple and i'm not a compleate dill wen it comes to setting these things up but i just cant do this one :(

[John 675]

i know this sounds really condescending lol, but is your wireless switched on? 60% of the wireless support calls i get is because its turned off lol,

whats the make and model of your machine?

[kwak zzr]

Are you wanting to use it wirelessly? Can you not do Start-Connect to-then see if it's kicking out a signal?
Sorry i'm not being much help it's years since i did mine, im sure someone far more knowledgeable will be along shortly :)

it was kicking out a signal but my lappy wouldnt let it in? either that our the router wouldnt access the net.

[kwak zzr]

i know this sounds really condescending lol, but is your wireless switched on? 60% of the wireless support calls i get is because its turned off lol,

whats the make and model of your machine?

yea tis on its a manual switch and i leave it on, i put my netgear back on now and its working fine.

[John 675]

no probs give me a shout if you want me to help you get it going lol, :)

[kwak zzr]

i need help! hehe, any ideas?

[John 675]

yes matey lol,

whats the make and model of your laptop :)

[kwak zzr]

its an HP Pavilion dv9000

[John 675]

okay one sec

[John 675]

flip your laptop over and it should say which DV9000 it is thats just the series the HP sticker underneath will tell you which one. mind it doesnt cut out lol, probably best to lift it up rather than flip it over :)

[kwak zzr]

its a dv9700 mate, i'm connected to my netgear at mo but i'll try all the points u raise later when i try the belkin again, appreciate your help john.

[John 675]

no worries :) a DV 9700 we will start simple,
Give me 10 mins and ill write out the basic things to try step by step :)

[kwak zzr]

fanks your a star! like i say i thinks its just how the router connects to the interweb cus the lappy is picking up the router but saying it cant go online.

[John 675]

Okay here goes : click on the items in sequance

1, start menu > Control panal > network and internet > Network and Sharing center,

and you should see something similar to this this :

http://www.microsoft.com/library/media/1086/malaysia/windows/images/products/windowsvista/features/details/screenshot_Network_01.jpg

From there double check that the wireless light is on on your laptop
which is here: (front view)

http://support.thetechguys.com/Images/articles/{77316e12-ce62-4222-b27d-e99116e1853d}/front%20labelled.jpg

check there is a green line from each of the icons at the top.

If there isnt click on CONNECT TO A NETWORK which is located on the left hand side of the screen ( should be the second one down in the list )

which should give you this :
http://www.home-network-help.com/images/connect-to-wireless-network.jpg

choose to connect to the Belkin, it should at this point ask for the username and password.. enter the details and continue

if it doesnt let me know what it does say and we will take it further.. :)

[kwak zzr]

thanks for that mate, when i do that it just says "connect to the unsecured network?" i click yes because the new router doesnt come with any passwords set.
then it says i'm connected but i'm not if you know what i mean? on your top piccy you have a "pc-then a router-then a globe" i have an "X" on the globe side.

[John 675]

okay back in the network and sharing center
this one :

http://www.microsoft.com/library/media/1086/malaysia/windows/images/products/windowsvista/features/details/screenshot_Network_01.jpg

click DIAGNOSE AND REPAIR and tell me what it says :D

[John 675]

sounds like your LOCAL ONLY..
hmm whats the model of the Belkin Router it should have a model number too, ill check the setup stages :)

[kwak zzr]

DIAGNOSE AND REPAIR says it cannot repair the fault contact my internet service provider? but my nets ok cus it works on me netgear?


the belkin router just says BELKIN ADSL+2 MODEM WITH HIGH SPEED MODE WIRELESS G ROUTER version 1245uk

its an argos jobbie @ £47.99

[John 675]

okay give me 5 mins :) sounds like it has no settings installed or not done completely
dont worry pal we will get you sorted :)

[Dan]

Kwak,

Have you actually set your ADSL router up with the username and password to connect yet?

[kwak zzr]

well i dont actually know how cus it didnt come up with a setup wizard? like i say it says i'm connected to the router but i dont think the router is connected to the net? i might take it into the garage in a mo and cut it in half with a hack saw :)

[John 675]

okay i just found this.. im looking for a virtual app for it so i can guide you better :)

Configuring the Router

The following setup process should be complete from one of your computers that have been connected with an RJ45 network cable, from the steps above.

Click Start, All Programs, Internet Explorer


In the address bar, type 192.168.2.1 and press the Enter key

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/ADDRESS.JPG


By default the router has no password configured , leave the field blank and click Submit to login

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/LOGIN.GIF

The Routers setup wizard will now appear.
Select the correct options using information provided to you by your ISP.


Step 1.

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/WIZ1.JPG

Select the type of connection that your internet service provider uses.

Step 2.

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/WIZ2.JPG

This information is the login information unique to your own account. Enter your username and password in the spaces provided above.

Step 3.

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/WIZ3.JPG

The setup wizard will give a summary of the setting you have chosen, if these are correct click Apply to confirm and exit the wizard.

Note: please wait while the settings are applied to the router. A progress bar is displayed at the bottom of your web browser window.

Changing the SSID and default password

The SSID is an identification name for your Router. By default it is set to the manufacturer's name, 'Belkin'. You can change this to something else if you prefer. The SSID is the name of the workgroup you will connect to from your wireless computers.

To change the SSID, open the admin interface, as shown below:

Click Start, All Programs, Internet Explorer

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/IEJPG.JPG

In the address bar, type 192.168.2.1 and press the Enter key

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/ADDRESS.JPG

By default the router has no password configured , leave the field blank and click Submit to login
Click Channel and SSID on the left setup menu

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/CHANANDSSID.JPG

Enter a new SSID in the box labelled SSID
Click Apply Changes
Your wireless SSID has now been changed.

Default Password

To secure the router and to prevent unauthorised people making changes to the setup, you should change the default router password.

Login to the router admin pages, shown in the steps above.
Select System Settings

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/SYSSETTINGS.JPG

Leave the current password box blank and type your new password in the new password box and retype the password in the confirm password box

http://support.thetechguys.com/Images/Articles/{e6229be7-12ab-4baf-9def-40e41b93c334}/CHANGEPW.JPG


Click Apply changes to confirm.
Keep your password safe, you will need this password should you need to make any changes to your Belkin® router.

[kwak zzr]

thanks john for that, BUT this is the bit i get stuck on "The Routers setup wizard will now appear.
Select the correct options using information provided to you by your ISP."

its says this in my paper instructions too but nowhere can i find a setup wizard?

i can log into the router like it says but i cant see anywhere for my details? only SSID changes and things like that, not actual isp user names and passwords? i'll have a play later but will offline obviously, will try to get back on later to let you know if ive set fire to it or not :)

[John 675]

... hmm if all else fails your ISP might be able to help but you can manualy configure ISP settings its just a set of numbers that tells the Router where to dial too, whose your ISP?

[kwak zzr]

its tiscali mate, its hacking me off cus my old netgear is kinda working and i thought i was doing the right thing buying a new jobbie :(

[John 675]

its tiscali mate, its hacking me off cus my old netgear is kinda working and i thought i was doing the right thing buying a new jobbie :(

no worries mate there always an issue if they dont come from the provider lol,
its really not as difficult as it seems, im not really a fan of Belkin for this reason. id go to PC world next time you might be able to shuffle some primative info out of the the sales monkeys there about whether its plug and play lol,

here are your Tiscali settings : everything in red is what you enter

Virtual Circuit Identifier - VCI 38

Virtual Path Identifier - VPI 0

Encapsulation Mode VCMux

Authentication Type CHAP

Protocol RFC 2364:
PPP over ATM (PPPoA)

Modulation Type G.DMT or Auto

Tiscali Primary DNS Server 212.74.112.66

Tiscali Secondary DNS Server 212.74.112.67

[kwak zzr]

cheers for all you've done mate, i'll have a dabble later :)

[John 675]

no probs i hope it works :)

[phil24_7]

It's like a mini adventure in here!!

[kwak zzr]

yea and something will be killed at the end :)

[phil24_7]

Woo hoo, nothing better than a bit of mindless destruction!

[kwak zzr]

me loves vandalizing things that don't work properly :)

[kwak zzr]

NOPE! AAAHHHHHHH tryed everything and it still wont connect! arr well back to the old netgear :(

[ibshort]

I hate belkin stuff, so damn hard to setup, its so restrictive sometimes that their products are unusable.
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[John 675]

NOPE! AAAHHHHHHH tryed everything and it still wont connect! arr well back to the old netgear :(

still not working ... hmm how ghey... time to call the isp me thinks mate but in my experience they will just fob you off to belkin.. its probably one of them 5 minute jobs if i was infront of it lol.. thats what frustrates me :)

[kwak zzr]

thanks for all your help lylej :)