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View Full Version : The dealer has broken my bike


bampy
31-03-09, 10:55 PM
Sent my bike to the dealers to have a set of heated grips fitted. Got it back yesterday and when I used them for the first time they blew the main fuse under the seat.

Back to the dealer I went with the bike and after two hours they diagnosed the switch was faulty. This in turn has resulted in a burnt out wire somewhere in the loom.

They informed me of this cockup, told me that they had disconnected the grips and made arrangements for me to go bad there this Thurday and that my bike was outside waiting for me.

Out I went and it was completely dead. After messing with the grips they had not thought to check if the nike actually worked. I have a bad feeling about this only had the bike a couple of weeks and I am not happy.

Miles
01-04-09, 07:37 AM
Then what happened?

plowsie
01-04-09, 08:07 AM
Its like a "yeah, yeah, yeah, yeah YEAHHHH and then...beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeep lines dead"

:lol:

Seriously though, wouldn't be pleased at all. Get it fixed ASAP, inform them you are without a bike and want this to be their priority...

Shoulda DIY.

vardypeeps
01-04-09, 12:23 PM
I would have DIY'ed it too. Shame that people **** up then expaect you to wait.
Get on that blower morning and afternoon chasing them up and checking when it will be ready

bampy
01-04-09, 01:12 PM
Then what happened?

Goodung back tomorrow morning hopefully the loom is not u/s. I made one big mistake. I could have done it myself but as I bought the bike from them they offered to fit the grips for nothing. Then I thought "leave it to the professionals" noooooooooo!

the white rabbit
01-04-09, 01:38 PM
Who was it then?

hovis
01-04-09, 02:17 PM
blunder-road?



lol

thefallenangel
01-04-09, 06:00 PM
blunder-road?



lol

2 services taking double time and on the other one they broke down.

MattCollins
01-04-09, 07:03 PM
Heated grips should be a simple enough task for a competent wrench. There is absolutely no friggin way that they would have burnt wiring if they had been done right.

Cheers

thefallenangel
01-04-09, 09:43 PM
Heated grips should be a simple enough task for a competent wrench. There is absolutely no friggin way that they would have burnt wiring if they had been done right.

Cheers


Suzuki trained technican doesn't mean competant.

bampy
02-04-09, 12:04 AM
Who was it then?

I have pm'd you with the answer

bampy
02-04-09, 12:06 AM
blunder-road?



lol

No a bit further east but I won't name them.

Kilted Ginger
02-04-09, 12:27 AM
Why not name them if what you are saying is the truth?

MattCollins
02-04-09, 02:34 AM
Suzuki trained technican doesn't mean competant.

Never my suggestion. :) My local isn't even a motorcycle mechanic and by the quality of his work regard him as competent. On the flip side, I have worked with a highly trained and qualified helicopter mechanic that I wouldn't trust to fix a lawnmower properly and who had the balls to brag about adventures which put him in a time and place where nine people died including a friend for what amounted to one lousy nut.

Cheers

Alpinestarhero
02-04-09, 06:31 AM
Never my suggestion. :) My local isn't even a motorcycle mechanic and by the quality of his work regard him as competent. On the flip side, I have worked with a highly trained and qualified helicopter mechanic that I wouldn't trust to fix a lawnmower properly and who had the balls to brag about adventures which put him in a time and place where nine people died including a friend for what amounted to one lousy nut.

Cheers

My motorcycle mechanic isnt a motorcycle mechanic either; he's a car mechanic. But everythings the same right? Ok, he has been working on bikes ever since he got a triumph tiger cub about 30,000 years ago. Dad's, cant beat 'em.

You're right about "proffesionals" not nesaceraly (sp) being competant. I've got a good degree in chemistry (1st) but I'm cack at what I do, I wouldnt trust anything I make as far as I could throw it (not very far, as it happens, I throw like a girl)

The best thing to do is to learn how to do stuff yourself, and when doing something for the first time, ask someone who you know is competant to assist you (this is how me and my dad work on my bike). This way you can learn to do stuff correctly, or at least be able to go back on your work when something has gone wrong.

thefallenangel
02-04-09, 11:50 AM
My motorcycle mechanic isnt a motorcycle mechanic either; he's a car mechanic. But everythings the same right? Ok, he has been working on bikes ever since he got a triumph tiger cub about 30,000 years ago. Dad's, cant beat 'em.

You're right about "proffesionals" not nesaceraly (sp) being competant. I've got a good degree in chemistry (1st) but I'm cack at what I do, I wouldnt trust anything I make as far as I could throw it (not very far, as it happens, I throw like a girl)

The best thing to do is to learn how to do stuff yourself, and when doing something for the first time, ask someone who you know is competant to assist you (this is how me and my dad work on my bike). This way you can learn to do stuff correctly, or at least be able to go back on your work when something has gone wrong.

Just got in from Uni and the lecturer likes us because we have or are near the end of our apprenticeships because the full time students take twice as long to learn anything because they have no industrial experience.

And if it's a bit further east is it South Wales Superbikes? Bevans? (Not sure if they got a workshop)