Computer help

[the_lone_wolf]

Urgh

Trying to get some work done at home, but it would seem MS is thwarting my attempts...

Trying to install a program from an .msi file, gets part way through fine until it says "Starting Services" and then it pauses, then pops up with the following message:

"Serive 'NetworkX' (NetworkX) failed to start. Verify that you have sufficient privileges to start system services"

My user account is an Administrator account, I should have full access to do as I want but apparent Vista knows better:rolleyes:

The software vendor support is ****ing hopeless, muttering something about needing access to the registry to install, then fobbing me off with "contact your IT dept" - who won't be interested in a home PC

Have tried disabling UAC, have also installed a registry entry to add "install as administrator" to msi files like exes, but still nothing

Now I'm stumped, I have a drawing that needs to go out today and I can't do it...

:smt024:rolleyes:

[Baph]

Right click the .msi file, then select "Run as Administrator" - even though your account is an admin account, you're not given admin priviledges unless you tell Vista specifically.

I get the same thing when I start/stop MySQL or Apache on the laptop after doing a bit of development work.

[the_lone_wolf]

Right click the .msi file, then select "Run as Administrator" - even though your account is an admin account, you're not given admin priviledges unless you tell Vista specifically.

Should have said, done so already, by default msi files don't have "run as administrator" in the right click menu, I installed a registry value to add it but it still fails at the same point

[RatchetJob]

Even if you are an administrator Vista sometimes does not run executables with full privileges. To do this right click on the MSI while holding down the Shift key. This should give you the option "Run as Administrator" try this and let us know.

Are you sure that the software is Vista compatible?

[Edit: Baph beat me to it]

[the_lone_wolf]

Are you sure that the software is Vista compatible?

They claim it is on their website:

http://www.liscad.com/liscad/release.aspx

[RatchetJob]

Verify that the service NetworkX is installed correctly.

Run the applet Control Panel -> Administrative Tools -> Services

Then scan down the list and see if NetworkX is there.

You might be able to start the service manually from here. If it fails you may also get more information as to why.

[the_lone_wolf]

Verify that the service NetworkX is installed correctly.

Run the applet Control Panel -> Administrative Tools -> Services

Then scan down the list and see if NetworkX is there.

You might be able to start the service manually from here. If it fails you may also get more information as to why.

Tried looking for it but not in the list of local services:mad:

[the_lone_wolf]

urgh, ******** to vista

dug out an older laptop with winxp on it and it installs perfectly, quell surprise...

nice one microsoft, so secure it's like having someone change the locks every time you leave your house so you can't get back in:rolleyes:

[RatchetJob]

It would appear that the software or at least the installer isn't Vista compatible. I reckon that the installer is trying to add the service using a method that is not supported by Vista.

I would question the supplier as to how thoroughly they tested it under Vista. I'm guessing not very well.