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Well Oiled
12-01-10, 12:53 PM
Have an account at the Halifax. Saw an ad for the reward account - as long as you pay in £1000 monthly they give you £5 a month (after tax 6 pound summat pre tax). No account changeover hassle. Same account number, sort code, debit card. two minute call sorted it.

So that's 60 quid a year. Previously was getting a miserly sum of about 70p a month interest

Dave20046
12-01-10, 12:54 PM
I inquired about that account ages ago and they didn't send me anything, will have to chase it up - ta.

injury_ian
12-01-10, 12:58 PM
aliance and liecester will give you £100 for changing...

http://www.moneysavingexpert.com/banking/compare-best-bank-accounts#credit

speedplay
12-01-10, 12:59 PM
aliance and liecester will give you £100 for changing...

http://www.moneysavingexpert.com/banking/compare-best-bank-accounts#credit


And wont try to rip you off at every chance they get like the Halifax did with me :(

I'm with the alliance and leicester now and they are really helpfull:)

Bibio
12-01-10, 01:00 PM
how much will it ost you if you dont pay in £1000 a month

wouldn't pizz on the A&L if my life depended on it. bunch of rouges.

Well Oiled
12-01-10, 01:01 PM
And wont try to rip you off at every chance they get like the Halifax did with me :(

I'm with the alliance and leicester now and they are really helpfull:)

Have to say haven't had any problems with Halifax. If I was the type to go overdrawn I'd be annoyed at this £1 a day flat fee nonsense, but I ain't so I'm happy with em.

Well Oiled
12-01-10, 01:02 PM
how much will it ost you if you dont pay in £1000 a month

wouldn't pizz on the A&L if my life depended on it. bunch of rouges.


AFAIK you just don't get the fiver for the month where you pay in less than £1000

Owenski
12-01-10, 01:02 PM
Silly boy, recently changed from the Halifax to Natwest, Halifax were no help what so ever when I needed them, they had no time for an existing customer. So ironically I because a new customer with the Natwest who were able to help me sort everything out and as it stands 6months on and Im actually saving cash now. :D

I trust your aware of the £12 a month fee you have to pay to have that account.

Well Oiled
12-01-10, 01:08 PM
Silly boy, recently changed from the Halifax to Natwest, Halifax were no help what so ever when I needed them, they had no time for an existing customer. So ironically I because a new customer with the Natwest who were able to help me sort everything out and as it stands 6months on and Im actually saving cash now. :D

I trust your aware of the £12 a month fee you have to pay to have that account.

No - that's the ultimate reward, where you get travel insurance, RAC cover etc. The standard reward is free.

As far as customer service goes, I can only go off my experiences and have had no bother with Halifax. I switched from Natwest 3 years ago because Halifax offered £100 to switch and 6% interest for the first year. Asked Natwest what they were prepared to do to retain my custom. Answer, in as many words, was "F*** all, sir".

speedplay
12-01-10, 01:11 PM
Have to say haven't had any problems with Halifax. If I was the type to go overdrawn I'd be annoyed at this £1 a day flat fee nonsense, but I ain't so I'm happy with em.


I dont go overdrawn as a rule but was hit badly with the flu a while ago that knocked me out pretty well for a few weeks.

They screwed me over 35 quid a day for 3 weeks with their charges on £4 overdrawn.

The other time I moved the date of my mortgage Direct Debit 2 months in advance and they then marked me down as a non payment.

When I spoke to their "customer services" and I do use that term lightly with them, I was informed that it was an internal error and I got the fine they gave me back but theres nothing I could do about the black mark on my credit rating as "it had already been reported".

It took loads of time and effort to sort out and couldn't ever bring myself to risk using them ever again.

Dave20046
12-01-10, 01:13 PM
I dont go overdrawn as a rule but was hit badly with the flu a while ago that knocked me out pretty well for a few weeks.

They screwed me over 35 quid a day for 3 weeks with their charges on £4 overdrawn.

The other time I moved the date of my mortgage Direct Debit 2 months in advance and they then marked me down as a non payment.

When I spoke to their "customer services" and I do use that term lightly with them, I was informed that it was an internal error and I got the fine they gave me back but theres nothing I could do about the black mark on my credit rating as "it had already been reported".

It took loads of time and effort to sort out and couldn't ever bring myself to risk using them ever again.
hsbc do the same, banks are there to make money not to help.

speedplay
12-01-10, 01:15 PM
hsbc do the same, banks are there to make money not to help.


Do HSBC also fine you and blacklist you for moving your mortgage date?!! lol

speedplay
12-01-10, 01:17 PM
Halifax didnt seem to realise that as a self employed person I could be paying in 10k one week and nothing for another month.

They said "it didnt show account stability" even though there was always well over their minimum amount paid in each month.

Jabba
12-01-10, 02:34 PM
Halifax didnt seem to realise that as a self employed person I could be paying in 10k one week and nothing for another month.

Wouldn't you be better with a business account and transferring over a set (stable) amount to a personal account each month?

I left NatWest many years ago after I started work following Uni because of their charges. Moved to Abbey National who, on the whole have been alright.

However, I will give NatWest some praise for their service in closing my deceased mother-in-law's accounts. They were easily the best, sending a a list of accounts held in her name (we'd missed one) and the amount in the accounts both on the day of closure and on the date of death (no other bank did this) and the cheque in settlement arrived a couple of days later. Fantastic service. Get yer oldies to move there is my advice :lol:

Abbey, on the hand, were the slowest. In the time that it took them to reply, close an account and settle Scottish Widows has sold the few shares she owned, closed the account and sent a cheque.

I'm of the view that they are all okay until you want something from them. I stick with Abbey/Santander because their 'net banking is good.

beabert
12-01-10, 02:37 PM
Another plus for Natwest for dropping thier fees massively from £37 for going overdrawn to £5.

Jabba
12-01-10, 02:45 PM
Another plus for Natwest for dropping thier fees massively from £37 for going overdrawn to £5.

I think they're more focussed on personal banking customers than they used to be.

Abbey are pretty good on the authorised overdraft front.... something like 9.9% interest if arranged in advance.

Owenski
12-01-10, 04:01 PM
Someones already mentioned it but I live in my overdraft/did live in it. Then Halifax changed their idea to the £1 a day thing, I asked what could I do I was living exsactly to my means and as it stood I was slowly coming out of my overdraft at around £20 a month. Annoyingly this meant under thier new policy I'd be paying between 28 and 31quid a month and that would literally mean without a massive raise/jackpot win I'd slowly become increasingly broke. They were happy to let me rot.

Natwest on the otherhand invited me into branch looked over some statements, salary slips etc and then offered me a £700 overdraft which would reduce by £100 everytime my balance reaches certain milestones but only after they confirm it with me.

Dave20046
12-01-10, 05:10 PM
Do HSBC also fine you and blacklist you for moving your mortgage date?!! lol
Probably they keep cancelling my debit cards and leaving me cardless for weeks on end and charging me extreme amounts on pennys overdrawn. *




*Granted I managed to get some compo off them but it's still fookin annoying.

northwind
12-01-10, 10:12 PM
Natwest on the otherhand invited me into branch looked over some statements, salary slips etc and then offered me a £700 overdraft which would reduce by £100 everytime my balance reaches certain milestones but only after they confirm it with me.

Halifax do have a couple of ways to do the same thing, sounds like the person/people you were dealing with just couldn't be arsed :( Or perhaps wasn't able, didn't know how Trouble is, most times the "customer service" person is mainly a salesperson, fighting to make their targets and they're not doing that if they're helping someone who doesn't want a loan or a credit card. **** state of affairs, actively rewards bad service.

When I worked in a HBOS branch, one day I spent 3 hours helping a pensioner whose wife had just died- it was pretty grim, poor guy didn't know what had hit him and his wife took care of all the banking so he didn't even know how to pay for the funeral. But just for once I got to walk away thinking "That made a real difference to someone, I can be proud of that", and as soon as he left my boss instantly says "Why haven't you sold any loans or credit cards this morning, you're behind target now! Stop wasting time" I guess most banks are like that now but that's no excuse.

They screwed me over 35 quid a day for 3 weeks with their charges on £4 overdrawn.


Now... Don't take this the wrong way, but that's not exactly what happened is it? That's bounce charges, not charges for being overdrawn.