Phones 4 U experiences?

[ThEGr33k]

Specifically those that have bought a phone through them, but any experiences welcomed... What was your experience with Phones 4 U?

You might have seen my last thread about getting a phone on contract and after a lot of looking about it looks like the Major HTC desire shops (Orange, T mobile and Vodafone) are giving contracts on £30-£35 a month + insurance on 24 month contract (Vodafone seem the best from the internet, £42 18 month inc insurance). Think is with Phones 4 U I can get 18 month @ £32 a month on Orange with insurance... So a considerable saving id say! Only thing is I have heard that if you have issues Phones 4 U can mess you about sending you to the provider even though they shouldn't.

Sooo please share any exp... Should I just spend the extra money for a better service or try and save till the bitter end?

Cheers.

[timwilky]

Got one for my wife years ago. Got out of the contract as soon as it expired as they did not remain competitive. and stupidly I had not checked that vodophone was fully available at home. She could only use the phone in one bedroom, not the lounge/kitchen or garden

[Stuuk1]

I wouldnt worry about getting an issue with your phone. It may never happen!

Ive always gone to phones4u for my contracts and they have always given me pretty much what I want.

Id also always use them for ease of use. They do everything, I hate trawling through the internet for the best deals, they also like you found, are pretty cheap!

I'd stick with them dude.

[lily]

Can't stand phones 4 U. They took out two insurance policies on my one phone.
My details also got sold on after ticking the box for not, which lead to my bank account having money taken out of shortly following a company who brought my information from Phones 4 u.
They hastle you from 9 months in on a 18 month contract to buy you out as that is where there money is.
They don't listen to what you want, if there is a phone they get more profit from!

Sorry other people may have better experience than I have, I've now gone back to orange which I did via the Carphone Warehouse and in future will be staying with either orange direct or CW. As the service is great.

[ThEGr33k]

Ok, mixed reviews. Hmph.

So what do people think to 18 or 24 month contracts? Id much rather have 18 month but it kinda looks limited...

[lily]

I'm on 24 months, as it meant I got my line rental cheaper. (30 for 24 months rather than 40 for 18 months- it is the same cost overall if you work it out... but I get 2 years of rental paid)

Orange are different to the other providers in terms that on an 18 month contract you can upgrade at 15 months and on a 24 month you can upgrade at 21 months. other providers are a month before

[ThEGr33k]

Reason id prefer the 18 month is that I see the Phone being cheaper and well the line rental as well as ill be paying a little more but for a lot less time. I dont know why im so stingy but well I cant help it lol.

[barwel1992]

id go with a 18month im already wanting a new phone with a year left

[ThEGr33k]

id go with a 18month im already wanting a new phone with a year left


ha ha. Fortunately I don't think ill have that issue with the phone I got but hey its always nice to get a new one huh.

[barwel1992]

:D suppose, but if you dont like ure phone then you have to wait 2 years to get a new one or fork out on a new one ;)

[Juju]

I'd rather cut my foreskin off with a plastic picnic knife than go to phonesforu again.

I bought my first phone from them years ago. Got phone home, and lo, couldnt get a signal. Well, I could, but only at the end of the driveway, bent over, facing west. I rang to complain and was told "well, it is a mobile phone, not a home phone!". Anyway, took it back, demanded and got a refund. However, these priceless ****s then sent be a bill for the 2 days I'd had the phone, including calls to their customer complaints dept. When I took the phone back, they even checked up (despite any contract cooling off periods allowed in law) my post code, before comfirming I was in an area with only marginal coverage.

I tried for weeks and weeks to get through to their billing team, on hold for ages every time. Eventually, despite never answering my calls, they were threatening legal action for an outstanidng £2.78. I finally had to march into a shop and make an **** of myself before the shop managed to get through to billing, and organised a refund. In all, it took 9 months to get my phone cost and deposit back from them.

And then to cap it all, a few years ago, I did a credit check on me, and they'd issued court proceedings a couple of years after Id returned the phone , got a judgement, despite no summons ever being served, for that £2.78 that the shop had got waived. When I went into the shop (this was about 5 years after), no one was interested, said it was an issue with phonesforus airtime supplier not them, and just fobbed me off.

I hope a plague of syphalis decends on them, and their chavvy shiny suited begelled teenagers working there, honestly, the very worst customer service on the planet, once they got your money.

Also the store implicated in passing peoples confidential details on to insurers, who ring up a couple of days after you got the phones, to sell you protection, pretending to be linked by not - looks like staff were selling customers details on to insurers illegially.

[gettin2dizzy]

How many pages do you need dedicated to you getting a mobile?! :lol: It's a frickin phone! :rolleyes:

[ThEGr33k]

How many pages do you need dedicated to you getting a mobile?! :lol: It's a frickin phone! :rolleyes:


Indeed. But im a tight yorkshire man and it involves a fair amount of money. ha ha. Besides, I thought with some of the crap threads on here this would fit right in :p