View Full Version : Are all doctors receptionists b1tches?
timwilky
02-10-10, 09:18 AM
So Wednesday I submit my request for repeat prescription and popped in last night to pick it up.
Not there.
They check, then the "practice manager" checks comes upto the counter and says you need it re authorising.
Eh!
Your last counter slip said to reauthorise.
What does than mean
You need to make an appointment for you blood pressure checking before we can issue another.
Why did you not say that on the last slip.
We did, It says reauthorise
Well how is anyone to know reauthorise means please make an appoint to se the doctor. Besides which my blood pressure was checked last time I saw him and I keep an eye on it anyway.
She checks, that was in february it needs to be done again.
Well can somebody do it
No they have all gone home.
So can I have a script as I have run out.
No you need to see a doctor
OK can you make me an appointment for monday
No you need to phone on monday
Well when are your evening appointments
Everyday
So can I please book for after 7 as I don't get home from work before then
No we close at 6
That is ridiculous how apart from taking time off work am I expected to see a doctor.
If you don't like it I suggest you find another practice.
So guts in agony, no Lansoprazole and I no guarantee that I am going to get sorted on Monday. And she lectures me this is all about good medical care. No it is about messing about patients for the sake of a system
AndyBrad
02-10-10, 09:22 AM
yup, next question
That is ridiculous how apart from taking time off work am I expected to see a doctor.
You're forgetting that they aren't there for your convenience. Your health is irrelevant as it interferes with their work filling in endless statistical returns to the LHB. Patients who get sick are a pain in the ar$e (or guts in your case).
Request a home visit - that'll pee them off. Or go see the local out-of-hours service and tell them why you're there. That should improve things :thumbsup:
BigBaddad
02-10-10, 09:33 AM
Did you run out of Ziagen (abacavir)
MR UKI (1)
02-10-10, 02:00 PM
Most of them are definitely, but not all. My mum is a doctors receptionist and is the exception to the rule :D
beabert
02-10-10, 02:07 PM
I hate that, cant book an appointment for the future unless you phone early on a specific day, and when you ring it advises you to ring back at a less busy time.
Speedy Claire
02-10-10, 02:16 PM
If you attend A and E purely for a prx for medication then I`d imagine you`d be chased out pretty quickly!
maviczap
02-10-10, 03:39 PM
They are at my surgery I'm afraid. The booking system was devised by the last Govenment I seem to recall
phi-dan
02-10-10, 05:13 PM
The booking system was devised by the last Govenment I seem to recall
One of the "targets" was that no patient should wait more than 48hrs to see their GP. The GPs chose to meet said target by only making appointments for that day, so every gets seen with 24hrs - yay :thumbdown:.
Like the 18 week referral to treatment (rtt) target- hospitals started running extra out-patient clinics (which count as "treatment" so that although everyone would be seen within the 18 weeks, they just had to wait longer for the actual treatment they needed (when taken as a median - I did have a copy of the report on my desk at work). Fortunately this has now been scrapped.
I think most doctors surgery see endless streams of dole loving scum walking in faking stuff so they can stay on incapacity. Thats if they actually turn up for the appointment they made. Therefore their minds are numbed to block out the horrors of having to deal with such worthless pieces of crap day in day out. So when somebody half normal and decent comes in they are still stuck in that don't give a **** frame of mind.
Maybe thats just my local surgery though.
Quiff Wichard
02-10-10, 08:53 PM
Most of them are definitely, but not all. My mum is a doctors receptionist and is the exception to the rule :D
thats what she tells you ..
I seen her at a knockin shop in Congleton :smt079 miss whiplash
thats what she tells you ..
I seen her at a knockin shop in Congleton :smt079 miss whiplash
:lol:
widepants
03-10-10, 01:28 AM
thats what she tells you ..
I seen her at a knockin shop in Congleton :smt079 miss whiplash
why are u paying for nooky and does mand know?:smt079
I think most doctors surgery see endless streams of dole loving scum walking in faking stuff so they can stay on incapacity. Thats if they actually turn up for the appointment they made. Therefore their minds are numbed to block out the horrors of having to deal with such worthless pieces of crap day in day out. So when somebody half normal and decent comes in they are still stuck in that don't give a **** frame of mind.
Maybe thats just my local surgery though.
well i hope to god that you never end up one of those so called 'dole loving scum walking in faking stuff so they can stay on incapacity' why dont you just crawl back into the furkin hole that makes you such a righteous piece of crap that you are.
now how dose that make you feel?
angry?
Bluefish
03-10-10, 09:36 AM
I went to the docs once was a couple of years ago now, can't afford to take time off to be sick, it would cost me just over 100 quid a month for a year to have 1 day off sick, that's how much my firm loves us :mad:
Sir Trev
03-10-10, 11:05 AM
Oh this sounds so familiar.
Me (on phone to surgery at 11am): Hello I was asked to call for my blood test results today.
Receptionist: What are you calling in the morning? We only give out test results in the afternoon!
Me: Sorry I had no idea - nobody told me that. As I'm on the phone now anyway can I have the results?
R: No. We only give out test results in the afternoon.
Me: As a matter of interest, why is this?
R: We're busy in the mornings with surgery.
Me: You have an afternoon surgery too though right?
R: Yes.
Me: So you'll be just as busy then won't you? So can I have my test results now as I'm on the phone?
R: No. We only give out test results in the afternoon.
Me: So, you wasted five minutes of my time and yours explaining something that makes no sense and I'm going to take up another five minutes of your time this afternoon to get the answer. Why not just tell me in the first place?
R: We only give out test results in the afternoon.
Unbelievable.
well i hope to god that you never end up one of those so called 'dole loving scum walking in faking stuff so they can stay on incapacity' why dont you just crawl back into the furkin hole that makes you such a righteous piece of crap that you are.
now how dose that make you feel?
angry?
Nope, as I don't fall into the self righteous category.
Clearly you feel you fall into the dole loving scum category and fake an illness to remain on incapacity? :rolleyes:
Mr Speirs
03-10-10, 02:15 PM
I think most doctors surgery see endless streams of dole loving scum walking in faking stuff so they can stay on incapacity. Thats if they actually turn up for the appointment they made. Therefore their minds are numbed to block out the horrors of having to deal with such worthless pieces of crap day in day out. So when somebody half normal and decent comes in they are still stuck in that don't give a **** frame of mind.
Maybe thats just my local surgery though.
Suprised they still let you go there after putting them all through that.
Chav
Suprised they still let you go there after putting them all through that.
Chav
Haha nob, I've not been to the doctors for years, mainly because you can't ever get in.
EDIT: infact that's a lie, I had to go last month for my offshore medical and had to pay £320 for the pleasure lol, oh and there was the time 3 months ago when I had to pay £55 for a 2 minute signature.
Mr Speirs
03-10-10, 02:29 PM
a 2 minute signature.
****ing hell!!! What was the guys name?
****ing hell!!! What was the guys name?
Dr Hill...
I went in with a form, the grumpy woman on the desk looked at my file (2 minutes max) then walked out the back (30 seconds max) came back with it signed... That's £55 please
@G, i apologise for ranting m8. its just that if you ever met me in a surgery you would think i fell into that category. i get 'those' looks all the time when i have to go down to get our prescriptions. its a posh surgery with very little 'smack heads' on the books. so when i'm in there i can tell that's what they are thinking as i always look like i have been dragged threw a hedge backwards.
MisterTommyH
03-10-10, 06:19 PM
Yes - Gail 'The Squirrel' Platt! 'Nuff said.
@G, i apologise for ranting m8. its just that if you ever met me in a surgery you would think i fell into that category. i get 'those' looks all the time when i have to go down to get our prescriptions. its a posh surgery with very little 'smack heads' on the books. so when i'm in there i can tell that's what they are thinking as i always look like i have been dragged threw a hedge backwards.
No problem, I live in a **** town where a high proportion of people are actually smack heads.
No problem, I live in a **** town where a high proportion of people are actually smack heads.
You can always move.
My local doctor's surgery has the sweetest receptionist ever. Mind you, I did go out with her when we were both in middle school
fizzwheel
03-10-10, 08:24 PM
The lady on reception in my Dr's was very nice. I rocked up with a bust left wrist in a cast and she asked me to fill out a lot of forms to get registered with them. I said I coudlnt write as was left handed and she said no problem and filled the whole lot out for me and within 10 minutes of being in there she had found a cancellation appointment with one of the Dr's so I could get refered to the fracture clinic.
our receptionist is great - my dad's neighbour - never had any problems and they are always nice on the phone.
We have the same thing with appointments ring up at 8.30 for on that day. Evenings are bookable but even then its so much better than when you phoned up and got one in two weeks. Really helpful
Think I could have been classed the same as you bibio at one point when i was in every fortnight get a line signed
timwilky
04-10-10, 11:16 AM
It is annoying, I now have an appointment booked for this afternoon. Nuts that I have been looking round, 2 practices closer to home both have 1 evening a week open till 8:30. But I don't want to have to leave a practice where I like/know the doctors simply because of inflexible practices.
One of the GP's knows me well, we both drink in the same boozer, he never asks me about my units as he knows it is a lot less than his and also if I ask for something I have a good reason ( ie, before my heath went off, it was over 20 years since I had been there. He referred me to a consultant immediately as in his words, there must be something wrong to bring you here. The receptionist at that time :-
Are you sure you are registered her
yes
when did you last come
20 years ago
Oh we return notes for patients who haven't been for a few years to a central holding as we assume you must have moved.
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