Gabriel2k
24-10-10, 08:31 PM
Tried to reinstall windows 7 on the brother in laws laptop, when he first got it I made backup DVD's using the Acer recovery management program.
When I use the Acer recovery management restore to restore to factory defaults I get this error message:
"Hard drive configuration is not set to factory default, restore aborted".
So I thought I would just do it the old fashioned way and boot up from the DVD and got the following error message in Windows boot manager:
"Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-Rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
0XC00000E9
An unexpected I/O error has occurred."
Im pretty sure the hard drive and CD drive are fine because there is no problem with them.
Anyone got any advice?
When I use the Acer recovery management restore to restore to factory defaults I get this error message:
"Hard drive configuration is not set to factory default, restore aborted".
So I thought I would just do it the old fashioned way and boot up from the DVD and got the following error message in Windows boot manager:
"Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-Rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
0XC00000E9
An unexpected I/O error has occurred."
Im pretty sure the hard drive and CD drive are fine because there is no problem with them.
Anyone got any advice?