Sylvie down and damaged

[Jayneflakes]

Really Fecking Pee'd off.

A work mate reversed her estate car into my SV today, knocking her off the side stand and causing a small amount of damage and a dent or two.

The reason given was that the reversing sensors did not sense a bike, so she hit it quite hard. :smt088

Once she stopped crying, she promised to pay for the damage and I wandered down to my local shop for a quote.

The list of damage is as follows
Handle bar bent.
Tank dented.
Fairing scratched down through the plastic.
Mirror scratched.
Clutch lever scratched.
Gear lever bent.

Quote for repairs came to over £350 for basic repairs. Shop recommended a new tank due to dent being on the side and being hard to respray and keep the long graphite coloured Suzuki logo. They also think that a new fairing and mirror will be needed.

Sylvie is my baby and I am absolutely gutted. What makes it hard is that it is my friend, who is an ex biker, who knocked it over. Looks like I am going to have to take it to her insurance because she does not want to pay that much. I am rather upset, I love my fecking bike and keep her waxed and polished. Now she looks beaten up an scratched. :(

[Scythe92]

If she's an ex biker, she should know better than to rely on bloody sensors.

Sorry to hear about it, at least they put their hands up though. If it happened at a supermarket and nobody was around, they'd probably drive off and leave it on the floor :(

[SoulKiss]

Really Fecking Pee'd off.

A work mate reversed her estate car into my SV today, knocking her off the side stand and causing a small amount of damage and a dent or two.

The reason given was that the reversing sensors did not sense a bike, so she hit it quite hard. :smt088

Once she stopped crying, she promised to pay for the damage and I wandered down to my local shop for a quote.

The list of damage is as follows
Handle bar bent.
Tank dented.
Fairing scratched down through the plastic.
Mirror scratched.
Clutch lever scratched.
Gear lever bent.

Quote for repairs came to over £350 for basic repairs. Shop recommended a new tank due to dent being on the side and being hard to respray and keep the long graphite coloured Suzuki logo. They also think that a new fairing and mirror will be needed.

Sylvie is my baby and I am absolutely gutted. What makes it hard is that it is my friend, who is an ex biker, who knocked it over. Looks like I am going to have to take it to her insurance because she does not want to pay that much. I am rather upset, I love my fecking bike and keep her waxed and polished. Now she looks beaten up an scratched. :(

When the "too reliant on technology" idiot's (good job she's an ex-biker if her observation skills are that shot), insurance has finished, Sylvie will look as good as new - just refuse to let them write her off.

Open and shut no-fault case - make sure you get a loan bike while Sylvie is off at the beauty parlour/health spa. From memory, tank and fairing are about £600 onto that bill.

[BanannaMan]

Sorry to hear Jayne.
Hope Sylvie is all shiney again soon.
Intentional or not, she damaged your bike and it needs to be put back to the same condition it was.
If she's a real friend she'll understand that.

[missyburd]

Aww heck that's a bit shoite. Just glad to hear it's not an off and you're the damage. Some mate though eh! But accidents do happen, it will teach her in future, just a shame your Sylvie had to be the guinea pig. Insurance will be sorted and she'll be as good as new, don't be too upset burd, they're strong these SVs :)

[Dicky Ticker]

Work mate or not I would be insisting on insurance claim as that is quite a lot of damage and expense.It should have no reflection on your insurance as it is a non fault accident.

It could just as easily been a baby in a buggy which could have been a disastrous
outcome

[Stingo]

Work mate or not I would be insisting on insurance claim as that is quite a lot of damage and expense.It should have no reflection on your insurance as it is a non fault accident.

It could just as easily been a baby in a buggy which could have been a disastrous
outcome

Good point...perhaps some of us do become too reliant on technology...or perhaps some of us are just cr@p at coming up with a suitable excuse for our actions!
Hope the bike gets fixed up ok.

[Geodude]

Gutted for you Jayne and hope that sylvie gets back to pristine condition without to much hastle. As others have said relying on reversing sensors and gadgets to drive for you is daft, what happend to using your eyes. Driving standards are awful these days, spend 10 minutes in your local supermarket carpark and watch what drivers are doing and how much damage to other vehicles is done, its an eye opener.

:grouphug: for you Jayne. x

[kellyjo]

Gutted for you Jayney. If she's an ex-biker then hopefully she'll understand that you need to go down the insurance road and get your girl back to the best possible condition.

[andrewsmith]

Gutted to here that Jayne.

Like DT I'd be looking at claiming via the Insurance.
Sounds like its a good thing she's an ex-biker

[gruntygiggles]

First thing I thought was...sensors won't pick up on a toddler that has wandered behind a car and if she hit it as hard as you say...she needs to start slowing down when she's reversing as she'd have a tough time blaming that on her parking sensors!As she is a friend, I think the ONLY way to go forward is through insurance. Do it any other way and your friendship could be compromised by bickering over quotes and necessary work.Sorry Sylvie has been damaged, but I'm just glad it wasn't you!

[grh1904]

This is not good. At least you weren't injured.

As others have said, go through insurance and it won't compromise your friendship.

[Owenski]

Good point...perhaps some of us do become too reliant on technology...or perhaps some of us are just cr@p at coming up with a suitable excuse for our actions!
Hope the bike gets fixed up ok.

+1
What sort of excuse is that? "My reverse sensors didnt pick it up", please thats pathetic.
She was reversing an estate car not a box van FFS.
Having had one I can vouch you can see a damn site more out of those than you can a normal hatch back, they're like greenhouses on wheels!
You should have poked her in the eyes and said, "now you've got an excuse for been a silly blind bithc"

(My mood today isnt getting any better can people tell?)

[metalangel]

My dad says reverse sensors are great... for getting into really tight parking spaces. The doesn't mean you don't still look behind you while backing up!

Sorry to hear it Jayne, better tell her how big the bill is and ask if she's still willing to pay out of her own pocket.

[gruntygiggles]

My dad says reverse sensors are great... for getting into really tight parking spaces. The doesn't mean you don't still look behind you while backing up!

Sorry to hear it Jayne, better tell her how big the bill is and ask if she's still willing to pay out of her own pocket.


In the same way you won't get away with blaming your sat nav for driving your car off a cliff. Some people are just idiots!

[yorkie_chris]

Woman and reversing... FFS...

[barwel1992]

^ lol

now you just need to street fighter it :D

[suzukigt380paul]

looks to me, going by the alpha sports website and converting $ to £ that a new tank and 1 side fairing panel is going to cost your mate about £900-£1000 on its own,

[Jayneflakes]

In the cold light of day it looks horrid. Carol noticed this evening that there is a scratch on the rear panel and even slight damage to the hand rail. :-(

That puts damage down the whole left hand side. How is that possible? I know that it moved a bit when I picked it up, but even so. I didn't cry though, it was dust in my eyes. :-(

My friend however said chin up and relax. She phoned her insurance company and explained what happened and said that it was entirely her fault. My bike is being collected tomorrow lunch time and taken to be assessed for repair. The one scary aspect was them explaining to me that if it is uneconomical to repair it, they will write it off! I truly hope that they don't write it off for a couple of dents and some nasty scratches. I will be horrified!

Interestingly, I am being supplied with a loan bike while my Baby is away. Not sure I would ever want one to be honest, it is something called an Ess Vee six fifty Ess!

I am thinking of buying a GPZ for commuting to work now! If I can't find a GPZ maybe something similar, but in Honda flavour! The thing that strikes me as most sad is that only this week I tried on a VFR and told the chap when I thought about trading my SV in, that she was in perfect condition. Not any more.

[yorkie_chris]

Dear god don't buy a GPZ.

Yeah chances are they will write it off for a few scratches, it is after all an old-ish bike with a lot of expensive parts that "need replacing".



So it's still rideable, with basically a couple of scrapes on it, what's the point of fixing it? Get your mate to bung you £300 (which is basically what you've lost in resale value) and ignore it. She doesn't get hit next renewal time and neither do you.

Or, they write it off, pay you say £2k for it, you buy back salvage for say £500, basically leaving you with a lump sum of £1500, a rideable bike... but without the warm fuzzy feeling you get knowing you haven't cost everyone elses insurance weeks and weeks of extortionately priced hire bike.

[suzukigt380paul]

Dear god don't buy a GPZ.

Yeah chances are they will write it off for a few scratches, it is after all an old-ish bike with a lot of expensive parts that "need replacing".



So it's still rideable, with basically a couple of scrapes on it, what's the point of fixing it? Get your mate to bung you £300 (which is basically what you've lost in resale value) and ignore it. She doesn't get hit next renewal time and neither do you.

Or, they write it off, pay you say £2k for it, you buy back salvage for say £500, basically leaving you with a lump sum of £1500, a rideable bike... but without the warm fuzzy feeling you get knowing you haven't cost everyone elses insurance weeks and weeks of extortionately priced hire bike.

if the mate who knocked the bike over has protected no claims(which most people have these days, and it doesnt cost much) her insurance wont go up a penny now or on next renewal

[yorkie_chris]

:smt082

Go do some quotes mate. Even with 5 years NCD if you've got to declare an at-fault claim (which you do have to declare), it will affect the premium.

[SoulKiss]

Or, they write it off, pay you say £2k for it, you buy back salvage for say £500, basically leaving you with a lump sum of £1500, a rideable bike... but without the warm fuzzy feeling you get knowing you haven't cost everyone elses insurance weeks and weeks of extortionately priced hire bike.

I thought we had established that if its a total no-fault claim you can insist on repair no matter the cost?

[yorkie_chris]

This is true.

But still, reason insurance is so pricey is people having hire bikes "given" which cost stupid amounts, while the bike is away at some rip off repairers... everyone riding the gravy train. That's why I wouldn't do it (well, unless they'd squashed it flat...)

[suzukigt380paul]

This is true.

But still, reason insurance is so pricey is people having hire bikes "given" which cost stupid amounts, while the bike is away at some rip off repairers... everyone riding the gravy train. That's why I wouldn't do it (well, unless they'd squashed it flat...)

every one claiming on insurance at the end of the day will in the long term put up premiums,but having protected no claims and having to claim will not put up your price off insurance now or in the future,thats a fact,cos i have done it,and as to not claiming when it is someboby elses fault,what the hell is the point of having insurance then,and if somebody damaged my car or bike i would want a replacement while it was being repaired,

[Jayneflakes]

I am just glad that I am not having to deal with MCE while going through this. I should also point out that the person who knocked over my bike is my friend and we discussed her paying for the damage, but she felt it was too much for her to be able to afford. I gave her the choice. I did not insist that it was dealt with my insurance and I informed her that it would raise her premium. At no time have I acted in an unreasonable way in regards to this matter.

My SV might just be an old K3 SV to those who have not put the hours of polishing, cleaning and riding into her, but she is my precious bike, I have done a lot of work to her and I ride her a lot. My friend knows this and it is for this reason that she was so upset when she knocked it over.

[yorkie_chris]

what the hell is the point of having insurance then,and if somebody damaged my car or bike i would want a replacement while it was being repaired,

Did you do some quotes with NCB but declaring a crash/claim? Did it come to same price?

You seen the 2 Ronnies sketch about Jewish insurance?
Corbett: You don't seem to understand how insurance works, you see, you pay us a lot of money...
Barker: Yes...
Corbett: That's it.

Just my personal point of view, I whinge like hell that the rip offs in the insurance business, hire bikes, all the john backys claiming 15 whiplash cases in one nissan micra, every man and his dog cashing in... all puts the premiums to the point I can't afford to run a van which would earn me money. I wouldn't join in that gravy train for something which did not render the bike unrideable. But my bikes aren't cosmetic things.

Jayne obviously sees things differently as hers is shiny shiny and such, her choice.

[Specialone]

every one claiming on insurance at the end of the day will in the long term put up premiums,but having protected no claims and having to claim will not put up your price off insurance now or in the future,thats a fact,cos i have done it,and as to not claiming when it is someboby elses fault,what the hell is the point of having insurance then,and if somebody damaged my car or bike i would want a replacement while it was being repaired,

Not sure protected ncb will not see higher premiums, extra 1 years ncb for me back in may, insurance went up ~£50 and that wasn't renewal, that was searching round for cheapest like for like.

Insurance companies have a license to print money so when everyone and their mother claims for everything, do you think they will absorb that extra cost? Nope, they will pass it on to us come renewal time.

IMO, whiplash claims are the number one contributor to high premiums so that area of things need to be adressed urgently.

[Ed]

All through a moment of carelessness. Shame:(

[suzukigt380paul]

protected no claims means protected no claims,so after a claim you still get your how ever many years no claims of your next policy,i know cos ive done it on 2 renewals,and it does work,otherwise my insurance would go up by 70% and i shoped around and got it £100 cheeper

[dizzyblonde]

My SV might just be an old K3 SV to those who have not put the hours of polishing, cleaning and riding into her, but she is my precious bike, I have done a lot of work to her and I ride her a lot. My friend knows this and it is for this reason that she was so upset when she knocked it over.

I'd be rather devastated too. Suzy might only be an old k1, but she is my precious bike, with precious shiny things as well as precious memories bolted to her. Women, friends or not, do get rather upset when damaging something, thats precious to another.
Sorry haven't caught up with this sooner, but my interwebs has been down for a few days and I've still got limited access til its fixed.

[Specialone]

protected no claims means protected no claims,so after a claim you still get your how ever many years no claims of your next policy,i know cos ive done it on 2 renewals,and it does work,otherwise my insurance would go up by 70% and i shoped around and got it £100 cheeper

They will give you x amount of ncb im sure, but you'll still get higher premiums, so that means nothing.

[Lozzo]

Just a word of warning. If the insurance company decide that they are going to write the bike off, you may as well have said goodbye to it when it left your hands to go to the assessors. You will have a devil of a job getting your bike back off them now, because it is probably a hundred or so miles away and if you do decide you want it back then you'll have to pay to get it home, that is if they will let you buy it back for sensible money.

My advice to all is this - Never ever let the bike go anywhere under the care of yours or anyone else's insurance company until you have received a cheque that has cleared or full payment into your bank. If they want an estimate take the bike to a local main dealer and pay them the 35 quid or whatever it is to have them do it, then take the bike home afterwards. If they require two estimates then take the bike to the second and pay again, then take it home again straight away. DO NOT leave the bike at the dealership because once there it starts racking up storage costs. I've lost count of the number of bikes I have seen lost to dealers because the storage costs have exceeded the value of the bike - the shop I work for have taken possession of a few this way because insurance companies have been too slow sorting a claim, the costs have risen way above value and those bikes have ended up being broken for spares. We regard them as freebie bikes because all they've cost us is the time taken to break and list on ebay.

Present the receipts for estimates to the insurance company and take copies of everything so you can keep a day by day record of progress. Do not let them pick up your bike and take it away, it may be the last time you see it and once they have it they are calling the tune as far as value is concerned. At least whilst you have your own bike and a hire bike to ride you have the upper hand, let your bike go and that's it... game over for you.

You can insist that your bike is rebuilt to pre-accident condition. It's not your fault the bike was damaged and it's your bike to decide what happens to it, not the insurance company's. They are legally obliged to either return your vehicle to pre-accident condition (btw, your bike didn't have welded up and resprayed panels or tank before the accident, don't accept them after it either) or pay you the market value for a bike of the same model, age, condition and mileage - regardless of how much they may think it is worth, Glass's Guide top retail value is what you should receive so have a quick word with a bike shop locally for an idea of what that value is for your bike. They took a risk insuring your friend, that risk worked against them and now they have to pay... tough **** for them, they can't win every time.

Whatever you do, insist they return the bike back to your house asap once the assessment has been carried out, and find out exactly what they plan to do about repairs if they do want to rebuild. I don't like seeing repaired panels, I want to see new ones. I don't like seeing resprayed fuel tanks either because it's always very obvious that a crash repair has been done. If they say they can get a firm to plastic weld this and paint that, tell them to eff off because you know it'll look crap... it always does. If someone comes to our shop with a bike that we can see has been repaired with welded and resprayed panels/tank then we do adjust the value figure to take that into account. it doesn't matter one little bit if the HPI report says it's clear, it's still got obvious signs of repairs and we don't like that because our customers don't like it either. Simple truth is, if you can see or feel the repair, the value is lower by a considerable margin.

Personally, I'd take the best offer and go buy another bike that hasn't been damaged or I'd ask to keep the bike with a slightly reduced payment and repair it myself like I did with my black SV650 K5. Tbh I don't trust many places to do accident repairs to a standard that I'd be happy with.

[Jayneflakes]

Thank you Lozzo for your input.

The company involved are called Plantec and have so far been very nice.

I will admit that I am worried, I have never had to deal with anything like this before and I am learning some horrible lessons. I do wish that I had known this before letting her go.

[SoulKiss]

The company involved are called Plantec and have so far been very nice.

I will admit that I am worried, I have never had to deal with anything like this before and I am learning some horrible lessons. I do wish that I had known this before letting her go.

Forget "nice".

They are not your friends, they will never be your friends, they are only playing at being nice.

Deal with them in a professional manner, dont let them get away with things because they were nice.

After its all sorted out as you want it, THEN is the time to be nice.

[Lozzo]

Forget "nice".

They are not your friends, they will never be your friends, they are only playing at being nice.

Deal with them in a professional manner, dont let them get away with things because they were nice.

After its all sorted out as you want it, THEN is the time to be nice.

Absolutely. Hit the nail right slap bang on the head there.

Just remember this. Your bike is not Sylvie to them, it is just another damaged motorcycle. It is a cash-cow from which they will attempt to extract as much money. This will be attempted with the minimum of effort and outlay. They are not 'nice' people, they are business people who have to appear nice to get the money.

They couldn't care less if it is every last bean you own all tied up in one SV650, they are there to make money from that bike in whatever way they can.

[Jayneflakes]

Forget "nice".

They are not your friends, they will never be your friends, they are only playing at being nice.

Deal with them in a professional manner, dont let them get away with things because they were nice.

After its all sorted out as you want it, THEN is the time to be nice.

Absolutely. Hit the nail right slap bang on the head there.

Just remember this. Your bike is not Sylvie to them, it is just another damaged motorcycle. It is a cash-cow from which they will attempt to extract as much money. This will be attempted with the minimum of effort and outlay. They are not 'nice' people, they are business people who have to appear nice to get the money.

They couldn't care less if it is every last bean you own all tied up in one SV650, they are there to make money from that bike in whatever way they can.

Thank you Gentlemen for your words of advice, they do not fall on deaf ears, just frightened ones. I am not good at confrontation and standing up for myself and am generally a bit of a wimp. Fear not though, for where I am soft, Wifey is as hard as nails. I fear that I will need all of my strength to deal with this and a lot of hers too. Sylvie is the only "thing" I have that I actually really love. :cool:

[sv_rory]

sorry to hear about the bike damage :( Kinda sucks when things like this happen.

Most bikes now go to a big center in sandwich kent, you can demand that it gets repaired tho, They tend to write them off instantly now due to the cost of replacement panels from the main stealers plus a 10 hour day at £25 ph for a 15 year old aprentice to fit one panel,

If you need any parts repairing and painting then gve us a shout and I'll help you out as much as I can, I could even do you a repair estimate if it helps

[Jayneflakes]

sorry to hear about the bike damage :( Kinda sucks when things like this happen.

Most bikes now go to a big center in sandwich kent, you can demand that it gets repaired tho, They tend to write them off instantly now due to the cost of replacement panels from the main stealers plus a 10 hour day at £25 ph for a 15 year old aprentice to fit one panel,

If you need any parts repairing and painting then gve us a shout and I'll help you out as much as I can, I could even do you a repair estimate if it helps

Thank you, I just need to get the bike back from them first. I am getting ready for a fight and have the wife on stand by to go and verbally batter some Insurance gits if I need to. I am still hoping that all goes smoothly, but many of the posts here have me rather worried, it seems that this will be a good learning experience if nothing else. As long as I get my precious Sylvie back, nothing else matters. :smt003

H7csvgL-G3E

[Kenzie]

I had my TS125R knocked over after parking in a marked bay at the side of the road. The woman (notice a trend? No offence!) backed into ot a sent it flying. Luckily it was just an indicator but she said "sorry, I didn't see it" handed me a tenner and drove off. How can you not see a great big yellow dirt bike in your mirror??? :mad:
Anyway, the wife has had a few off's caused by other drivers and the last one the insurance coughed up £1200 worth of repairs on a 2001 DT125R. Now don't let the bully you, make it clear what you want and stick to your guns. I took over for the missus during the claim and managed to get them to cough up for new kit (gloves, lid and jacket) and also for loss of earnings while the bike was being repaired as she couldn't commute on it and had to make other arrangements.

[Jayneflakes]

Thank you to every one for good advice and tips on how to deal with this, all of your comments have been given thought and consideration and I have appreciated all of them.

I may not have agreed with every one, but it has been food for thought and it is always good to have debate about how to proceed.

Do keep the comments coming, I find it rather comforting that others who have been through this process can advise me and give me confidence that occasionally, a company will actually honour what they are supposed to do.

The wife is on stand by like a Warrior Maiden, broad sword in hand and a battle helmet pulled down over her pretty face! Anyway, enough about our bedroom antics, she is ready to sort the Insurance guys out if need be! ;-)

[Jayneflakes]

Right, time for an update.

My bike is not being written off, which is great news for me, but not so great for my friend. The damage was a little more than I first thought and having it checked out by a garage was a good start.

Radiator was crushed on the left hand side and weeping.

Front left disk slightly bent, Caliper damaged.

Fork bottom damaged.

Swing arm damaged.

Fuel tank dented.

Handle bar bent.

Clutch lever bent.

Mirror scratched, mount damaged.

Scratches to fairing, side panel and frame.

The company dealing with my bike (Plantec) have been very helpful, they have kept their word through out all of this process and have given me weekly updates as to progress. I have been warned that this is going to take a couple of weeks to order in the parts and do the work. They have supplied me with a hire bike to use while they have mine which has been helpful (if dull to ride). When the bike got a puncture, Plantec allowed me to get it sorted with my local bike shop rather than taking it away and they even paid for the tyre.

It looks like I will be getting my precious Sylvie back very soon. The only down side is the handle bar. They are unable to find a direct replacement (shockingly vile purple) at the same price point that I had fitted, so they are going to fit a less exciting silver Renthal bar. :-(

I cannot wait to get her back, I have missed my precious Sylvie so much.

[BernardBikerchick]

oh hun so so sorry to hear this hugs and kisses xxxxxxxxx few nights sleep you'll feel better x gutted for u xxxx

[andrewsmith]

At least your going to get here back!!!
Jayne this should work for the flat bars

http://images.drillspot.com/pimages/2515/251576_300.jpg

[pookie]

glad they are going to sort it and get sylvie back on the road... how much was the final bill as it looks a bit more than 350.

I bet your friend wishes she'd gone to specsavers

[Jayneflakes]

glad they are going to sort it and get sylvie back on the road... how much was the final bill as it looks a bit more than 350.

I bet your friend wishes she'd gone to specsavers

The final bill was £2700, but this included such extravagances as a new tank to replace the dented one and a new fairing to replace the deep scored front plastics.

Had it been written off, I was looking into filling the dents (turns out that there was more than one.) and respraying the tank with a local spray shop, before replacing the pegs with something shiny and probably from a CNC shop. :smt077

Part of me is happy that it is going to be repaired back to the former shiny standard, but a part of me is also slightly disappointed because I was starting to plan what I was going to do to her, scary paint and spiky things were in my mind, but now she will be back to her shiny happy self. :cool:

[Jayneflakes]

I have still not got Sylvie back yet, so I am stuck riding the Honda CBF600, or the chronically boring as I have named her. we have discovered an interesting thing with the CBF that causes some small amusement. While riding along a flat road holding the throttle in a constant position the speed will gently rise from about 28MPH to 33MPH and back down again before starting to rise again. It will continue to do this for as long as the throttle is held in first, second and third gear. I have tried altering the throttle to keep her at thirty, but this just makes her judder and the amount that the throttle needs to be adjusted by is tiny, so my ham fisted attempts just exacerbate the issue! :D

It is fun riding an IL4 again, I love the fact that when she is spinning, that engine howls (shame about the cack sound from the ugly exhaust, it sounds like an asthmatic hair dryer but less powerful!) and can go some, but the chassis is just so dull! Another quirk is the front wheel in corners. I have to hold the bar back to prevent the front wheel tucking into the frame for corners and it feels horribly unstable.

I am not sure I could live with a CBF600 as my own bike, I have got too used to the fun of the SV which means that I shall have to continue with my modifications until I have Sylvie as close to perfect as I can.

[Balky001]

You appreciate it all the more after the Honda

[Teejayexc]

The final bill was £2700,


Bloody 'ell, is your friend still talking to you ?

[Jayneflakes]

Bloody 'ell, is your friend still talking to you ?

More importantly, am I still talking to her? I was and still am not happy about it! It has not got to the time when I can make jokes about it yet. Am still too cross.

[BanannaMan]

More importantly, am I still talking to her?


+1
LOL That's what i thought when I read that post as well.
Was her bad driving that nearly destroyed your Sylvie.
Deserves to be made right.

[Jayneflakes]

Finally, Sylvie is to be returned to me tomorrow morning. However, all is not brilliant and frankly I am a bit P****d off! I had the phone call yesterday to tell me that the work had been carried out and the chap on the phone was a bit rude! He informed me that the rear light has a fault that makes it dim through the top half of the LEDs, my tyres are worn and the coolant level was too high! He also said my Exhaust pipe under the engine was rusty and I need to put some work in to making it look pretty! All of this they can happily put right for me...at a cost! Cheeky swines! Anyway, my apparently worn out wreck of a bike will be back tomorrow, however I think that I need to talk to Dizzy about polishing my exhaust pipes (not a euphemism!) due to the shame I now feel.

[dizzyblonde]

Me ears doth burn !!


http://www.homestead.com/theosophy/files/fairy.gif
Optiglanz from Hein Gericke, be cheaper at £13 than that cheeky sod!! And will transform Sylvie in a jiffy, and save that shame you feel :)

[Jayneflakes]

Me ears doth burn !!


http://www.homestead.com/theosophy/files/fairy.gif
Optiglanz from Hein Gericke, be cheaper at £13 than that cheeky sod!! And will transform Sylvie in a jiffy, and save that shame you feel :)

Thank you, I shall make the appropriate inquiries and get cleaning. Oh the burning shame I feel for having a dirty pipe! :smt009

[Jayneflakes]

She is back, she runs beautifully and the rusty pipe was a crock of pants! She would look lovely with a set of Gixxer forks and a shiny shock though.

[Geodude]

Yay so glad you finally got her back :cool:

[appollo1]

She is back, she runs beautifully and the rusty pipe was a crock of pants! She would look lovely with a set of Gixxer forks and a shiny shock though.


Woo hoo!!! pics required please

[barwel1992]

cool, glad it got sorted

and if you want a shiny sock then you know who to talk to :D

[andrewsmith]

glad ti gere you've got your bike back!

[metalhead19]

if you want a shiny sock then you know who to talk to :D

erm..........im not sure that fits the "U" rating ;)

[Specialone]

SHOCK not sock !!!

[barwel1992]

LOL what a fail :D

[BanannaMan]

Glad you have your Sylvie back!





LOL what a fail :D





or Freudian slip???

Best laugh I've had all day!
Thanks!

[Jayneflakes]

Wonderful news folks, I discovered today that the paint on the fuel tank has been messed up! The Suzuki graphic is unstuck from the paint and poking out of the lacquer, there are sanding lines visible in the paint and scratches where they replaced the side panels. Unimpressed is not the word. Disappointed, upset and cross come close. So I was back on the phone to them today to complain most bitterly, the saddest part of it is that they did an amazing job on the fairing and the finish is like looking into a glass paper weight. How can they do one part so amazingly well and then another so appallingly bad? It looks very much like I am about to have Sylvie go away again!

[andrewsmith]

Jayne, ask for the insurer to repair it locally.

[Jayneflakes]

Jayne, ask for the insurer to repair it locally.

I have now spoken to the company involved and they are going to assess the work and respray it again. While they do this they are going to provide me once again with a hire bike and once again this is going to be a Honda CBF600. :roll:

I have also spoken to them about the small piece of damage that they missed and they are going to have a look at that too.

Sylvie is once again going away this coming Friday. :smt009

[Jayneflakes]

I had a phone call from Plantec today following my complaint about them paint job they did on my bike. They agreed that the finish was well below their usual standards and they also agreed to repair the scratch on the rear panel that they refused to do first time around after they claimed that it had been made by my luggage.

They have also resprayed my grab rail which did look untidy due to carrying a tail pack, a job I did not ask them to do or want them to do! My plan was that I was going to strip it and polish it up. However it is now painted in perfect paint they assured me.

They have also agreed to replace the tank cover again, only this time they are not going to stick it on, leaving it to me to put it where I want it. Basically where it can protect the tank from my jacket zip.

She should be back next week.

[BanannaMan]

She should be back next week.




And looking good! (for a pointy) ;)
Wow, 3 months ago. I know you'll be well glad to have her back.

[Geodude]

Hope its sorted right for you this time :cool: