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View Full Version : Bike broke down on A5, any ideas what the issue could be?


SUPERSTARDJ01
27-01-14, 01:22 PM
Hi all,

Riding along along all ok and the bike cuts out put more fuel in as was a little low but when I try to start it turns over a pop comes out the exhaust that's it, could it be a coil?

recently twice it wouldn't start first time and I had to switch off and on to start and when revved it it would rev then drop to almost stalling by not and go back to idle, also it surged a few times in 3/4th at about 40 which it never did before, also has been vibbing from where the timing chain is.

Cheers

SUPERSTARDJ01
27-01-14, 02:41 PM
F*ck, cam chain snapped.

Tomor
27-01-14, 02:43 PM
Oh bugger. Which bike. The street or bmw??

SUPERSTARDJ01
27-01-14, 04:57 PM
BMW at beat nearly £1000 worst £4000.

suzukigt380paul
27-01-14, 06:58 PM
BMW at beat nearly £1000 worst £4000.i assume you've got a bmw k1200r,among other problems they suffer from cam chain wearing at lowish miles,some recommend there a service item,with a 25k or so life span,did this one have all the cam chain modes done,should have had a recall for a chain tooth-jump guard and uprated cam chain tensioner,if bmw serviced,and modes not done!,you might have some come back on bmw for damage

SUPERSTARDJ01
28-01-14, 02:56 PM
22000 miles jump guard but they refused the tensioner, called multiple times asking about the noise showed the noise they said it's normal, no mention of it needing servicing in the manual, they're refusing good will as it's 7yrs old, emailed the ceo's and owner of wollastons, then small claims.

suzukigt380paul
28-01-14, 06:34 PM
22000 miles jump guard but they refused the tensioner, called multiple times asking about the noise showed the noise they said it's normal, no mention of it needing servicing in the manual, they're refusing good will as it's 7yrs old, emailed the ceo's and owner of wollastons, then small claims.how i under stand it, they wont put the newer camchain tensioner on a so called higher milage bike,as they have to start it up several times untill the new tensioner takes up the slack,and on higher mileage engines the camchain is so stretched that it will jump a tooth before the new tensioner starts to work(bear in mind that this is a hydraulic type tensioner)and you wont find it says replace the camchain every so many miles in the service manual,but it a well kept secret that they (bmw)know about,but would have thousands of claims if they admitted to it,basically they cant make a reliable high performance engine to save there lives,but hope nobody finds out,loads about these problems on the net,and if you have reported the noise (camchain rattle) to bmw,then i would say you have grounds to some good will claim against them,as they are only covering there ****,and know full well that this and other problems are down to there poor design,and don't believe them if they tell you this is a very rare occurrence,because it isn't,

SUPERSTARDJ01
29-01-14, 10:14 AM
Everything you just said is what happened except they denied good will on the grounds of it's age, it's an 05 bike with 22000 on it, how-ever they were on watchdog last year with the same issue for one of their cars and they were giving good will to them and they were the same age as my bike, anyway the bmw garage are in touch with bmw technical to see if the chain was faulty as EVERYONE in bMW has said it should go at 22k and as there is no schedule for it but is in cars says they don't expect them to go, I do how-ever have a case against the garage that sold it to me under the sale of goods act, the garage are doing a report for me and then I'll claim.

jambo
29-01-14, 10:39 AM
I honestly thought we'd left 20,000 mile cam chain issues behind us in the 80's. These things really aren't consumables. Sorry for the issues you're having and good luck with the garage.

Jambo

Sent without a real keyboard

SUPERSTARDJ01
29-01-14, 12:28 PM
£4258.72repair bill

http://imagizer.imageshack.us/v2/800x600q90/824/tnr8.jpg
http://imagizer.imageshack.us/v2/800x600q90/809/e7p9.jpg
http://imagizer.imageshack.us/v2/800x600q90/18/0i1w.jpg

Tomor
29-01-14, 05:01 PM
That is a joke in my opinion!! Have a quick search on google for N47 engine 1 series cam chains... exactly the same. Chain placed at rear of engine, and a non serviceable, lifetime part, yet it has snapped on many people!

andrewsmith
29-01-14, 05:10 PM
I honestly thought we'd left 20,000 mile cam chain issues behind us in the 80's. These things really aren't consumables. Sorry for the issues you're having and good luck with the garage.

Jambo

Sent without a real keyboard

Same here!
So that's cam chain and gearbox issues on the k1200's, it something that you would expect of the Italian's in the 90's not a manufacturer that spends millions destroying vehicles to find the weaknesses in them

So much with BMW's famed reliability!

Serious do fight them on it, people have (and are having) battles with them over cam and valve float failures on the s1000rr.

written with a brio

SUPERSTARDJ01
29-01-14, 08:53 PM
Hi,

Can you guys link me threads of cam chain failures on the k12s and r.

Thanks

andrewsmith
29-01-14, 08:56 PM
Here is 3 that come up on google there is a ton of thread on it

http://www.i-bmw.com/showthread.php?t=25566

http://www.i-bmw.com/showthread.php?t=45287

http://www.k-bikes.com/forums/showthread.php?t=23327

SUPERSTARDJ01
29-01-14, 09:10 PM
Thank you, I'll be using these of need be.

SUPERSTARDJ01
30-01-14, 10:07 AM
Well I've emailed 2 CEO's of BMW, Managing director of BMW UK and the owner of the BMW garage the bike's at, sent a letter stating the sale of goods act to the garage it purchased from, we'll see what happens next.

I've got the mobile number of the managing director of BMW UK so I'll call him this afternoon.

Red ones
30-01-14, 10:22 AM
Oh dear. Sympathies.

I've had a similar issue, not with a bike but with another sort of product but there is a route to bash suppliers / manufacturers.

Manufacturer Warranty is an issue to take up with the manufacturer (seems logical)
Sales of Good Act is something to take up with the Supplier. It is under this that 'fit for purpose' is an issue. Normally suppliers will try to redirect you under manufacturer warranty either through cleverness, or through ignorance.
I don't know how long the manufacturer warranty holds on the bike, but doubt if its 7 years. Sales of Goods Act suggest 'fit for purpose' should be 2 years (!?!?! but it does apply to ALL types of goods not just vehicles - so its worth remembering for phones etc!) BUT there is an EU Regulation that redefines 'fit for purpose' as 6 years (now the UK has not adopted this, but it appears to be nibbled away at gradually and many manufacturers honour it when pressed I suspect as the argument as to why identical goods are protected longer in France than the UK is waiting to be challenged)

It sounds like goodwill given the 22,000 mile life is the way to go - and that would be BMW given the value of the repair bill

andrewsmith
30-01-14, 10:29 AM
Speak to Ed, he has done cases like this in the past

written with a brio

SvNewbie
30-01-14, 11:05 AM
I don't know how long the manufacturer warranty holds on the bike, but doubt if its 7 years. Sales of Goods Act suggest 'fit for purpose' should be 2 years

I'm not sure where you are getting 2-6 years from. My understanding was the sale of goods gives you a 'reasonable' period of time. Which is usually defined in terms of a number of weeks.

I can't be bothered digging through the lawyer speak but which is reputable enough:

"However, even with major purchases or complex items, it’s safest to work on the basis you usually have no more than three to four weeks from when you receive it to reject it."

http://www.which.co.uk/consumer-rights/regulation/sale-of-goods-act

Edit:

Ah, I'm wrong. And its in my link. Difference is getting it repaired vs being able to reject it.

"You have six years to take a claim to court for faulty goods in England, Wales and Northern Ireland; in Scotland you have five years."

SUPERSTARDJ01
30-01-14, 11:15 AM
Well partial success, the managing director got back to me after 2hrs and has passed it to a guy to call me in the next 48hrs to discuss my disatifaction, email below.

Dear Mr xxx,

Thank you for your email this morning.

I am sorry to read of your experiences and that this has prompted you to contact me directly.

Customer satisfaction is very important to me and I have therefore asked Dan Hxxx, Customer Service Manager, to respond to the concerns that you have raised. Dan will be in contact with you within the next 48 hours, however, should you wish to provide any further information, he can be reached at daniel.hxxx@bmw.co.uk or on 01344 xxxx.

suzukigt380paul
31-01-14, 12:28 AM
That is a joke in my opinion!! Have a quick search on google for N47 engine 1 series cam chains... exactly the same. Chain placed at rear of engine, and a non serviceable, lifetime part, yet it has snapped on many people!
its very easy to see what the problem is on the N47 engine ,they've used a conventional single row chain rather then a hyvo timing chain,although most car engines are made down to a price,even my old ford duratec HE engine uses a duplex chain to drive the cams,
worn camchains is the problem suzuki had(although they only wore and rattled and didn't break)On there air oil cooled gsx engines, the conventional timing chain that needed replacing at maybe 40k,but when this was replaced with a hyvo timing chain on the bandit its life was extended to well over 100k,although the bmw bike problem (which has a hyvo chain)is down to poor design and/or faulty chains that aren't strong enough to do the job