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Anonymous
17-04-05, 10:08 PM
I bought what I thought was a sturdy chain from On Ya Bike in manchester - cost me £150~

Now I come to take the lock off the Mrs' bike tonight, put the key in - turn it, and the lock component shears off - exposing the join. The chain is stuck fast and I can't get it off :(

This is not what I expected from an expensive product, do you think I am within my rights to demand a replacement? (it's only about 8 months old if that)

Oh, PS don't use those LIDL disclocks as a primary security measure, one of ours has broken already!

Carsick
17-04-05, 10:09 PM
Definitely get a replacement.

Warren
17-04-05, 10:27 PM
yup, you should be entitled to a replacement.

got a 2 lidl locks and they seem fine to me.
i do use 2 other chains at the same time tho.