Need comp help!

[pingu]

Hopefully soneone will know in here.

Bought an external hard drive caddy and dropped a spare 40 gig HD in it to use as a back up tool. Worked well first time but then I lent it out, on its return my system isn't recognising the hard drive, checked Dev Manager and its telling me 'mass storage device' driver problem yet can not automatically update it.

This was working not one week ago, maybe a windows upgrade done something? Anyone know how to fix this? Has quite a few photos on it that are needed.

Any advice appreciated.

Pingu

[Mr Toad]

My first thought is that it's been dropped :cry:

What sort of caddy is it - USB or Firewire - can you try plugging it into a different socket, also try plugging it into a different computer, perhaps at work.

If none of them recognise it, then the final thing you can do is remove the drive from the enclosure & temporarily plug it in to the motherboard, to make sure it's not the enclosure playing up

Are you running XP ?

[pingu]

Thanks for reply.

Appears it may have been dropped.

Caddy is a USB, unable to plug it into MB as both my comps use Sata and this is IDe (unless I go changing my setup).

Swapped the IDE drive over with another I am sure works and get a corrupt drive error, again mass storage 'unable to start' error.

I'm assuming the caddy took a bang and playing up?

Pingu

[zx6man]

your pc must have 2 ide channels, or how do you use dvd/cd drives?

[pingu]

Aye as I said ..... unless I go changing my setup.

With both known working hard drives not working in the caddy its probably safe to assume its a caddy problem?

[TSM]

To see if the data is intact, just unplug the IDE cable that goes into your cdrom and put it into the HDD. Boot up and you should see the drive.

[zx6man]

To see if the data is intact, just unplug the IDE cable that goes into your cdrom and put it into the HDD. Boot up and you should see the drive.

Yeah..thats what I meant to do. I have about 10 caddies of different sorts, and they aren't very reliable