Broadband connection issues...

[Cloggsy]

I've just bought some new phones for the house; Philips Zenia 300's...

http://www.cordless-phones.uk.com/img/large/004363.jpg

The problem is, every time someone rings us, or indeed we try to ring out - it cuts our ADSL connection...

This warning appears (see below)

http://www.goodwinfamily.force9.co.uk/screendump.jpg

Then when I attempt to redial, I get this warning (see below)

http://www.goodwinfamily.force9.co.uk/screendump2.jpg

Then when redial is pressed again it finally connects...

What are the issues here - does anyone know :?:

Its more of an annoyance that a big drama, but a ball ache all the same :!:

Help greatfully received :thumbsup:

[Skip]

That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth

[Cloggsy]

That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth

I've stuck a second micro-filter on the phone cable & it seems to have done the trick :thumbsup:

Clever you :D

[Jelster]

That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth

Yep, I would say the chances are that it's to do with the filters.

If you have a "Business Broadband" connection, the filters are built into the line, but if it's a consumer product then you'll need the plug in type filters.

.

[TSM]

Yep correct, but it has been noted with some type of filters that DECT phones cause the ADSL to drop anyway.

The best filters on the market are the EXCELSUS Z-420UK-A, they have passed every test unlike others that only passed basic BABT tests.

[Skip]

That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth

I've stuck a second micro-filter on the phone cable & it seems to have done the trick :thumbsup:

Clever you :D
Thanks mate... :lol:

[Cloggsy]

The best filters on the market are the EXCELSUS Z-420UK-A

Where can I get these from TSM :?:

[amarko5]

The best filters on the market are the EXCELSUS Z-420UK-A

Where can I get these from TSM :?:

Google it you lazy bugger :lol:

[TSM]

http://www.dsl-warehouse.co.uk/product.asp?pr=Z420UKP2J

Its been updated.

[Stingo]

Why would anyone need five cordless phones all next to each other?! :lol: :P :wink: :lol:

[Cloggsy]

Why would anyone need five cordless phones all next to each other?! :lol: :P :wink: :lol:

Indeed :-s

:lol: :lol: :lol:

[Skip]

http://www.goodwinfamily.force9.co.uk/screendump2.jpg
Tip of the day - Hold down ALT when you press PRINT SCRN to only take a dump of the active window :D

[Cloggsy]

http://www.goodwinfamily.force9.co.uk/screendump2.jpg
Tip of the day - Hold down ALT when you press PRINT SCRN to only take a dump of the active window :D

Nobody likes a smart-@rse :roll:

Noted, ta :oops: :lol: :lol: :lol:

[Skip]

Nobody likes a smart-@rse :roll:
Wasnt being a smart-@rse 8-[

Just trying to do my bit to educate the masses...! :wink: :lol: