*%$#ing Insurance Companies !!!

[Jelster]

Get a call from my dealer this morning...

"Steve, just to confirm, you're picking the SV up on Thursday now..."

"No, we said Wednesday"

"That's what I thought, but the insurance docs have come through and they say the 23rd, not 22nd"

I checked as the policy also arrived with me toda. Bloody Motorcycle Direct cocked the dates up, and now I can't pick the SV up tomorrow, have to waiit until Thursday, which is a pain, as I have a couple of things on, and I wanted to pick it up in daylight to get some decent pictures.

Not happy.... Not much I can do about it though as the dealer needs to tax the bike, and can't do it without the insurance....

.

[greeno76]

Nothing ever seems to be straight forward, does it? There's always 3 or 4 phonecalls required to chase up these muppets- and I'm not just talking about insurance companies. Banks, estate agents, you name it.... :roll:

Enjoy the new SV! A 3 bike family now, eh?!

[Balky001]

get the insurance company to fax a temporary cover note to your dealer showing you have insurance for tomorrow. They can change the date of your cover

[Jelster]

DVLA office won't accept a fax, so I'm told...

.

[Balky001]

DVLA office won't accept a fax, so I'm told...

.

Oh, its for the tax disc? I thought they could do it electronically over the internet site now, so no need to provide the documents. Maybe its different for first registrations. And your insurance broker wont send one out today special delivery? Go on - push them - it was their fault

[Jelster]

Well it's too late now, and the appointment that I had on Thursday has been moved, so it's not all bad.

I might pop over to the dealer tomorrow and take a few pics..

.

[454697819]

but hold on...

they can tax the vehicle with the cover note they have got and you can arrange over the phone to change the date a day earlier....

it makes no odds surley??

bummer though...

[fizzwheel]

They need the original copy of the cover note. I got told the same today when I went to the dealer to sort out the deposit on the GSXR I've just bought.

[454697819]

my bad... i miss understood the dates...

[amarko5]

Now Now Steve , your just being an impatient little boy :!: (tis ok as i would be the same, if i go for something i want it there and then) :wink:

[warden1974]

If this runs anything like how it does in a car dealership then the admin staff at the dealer tax the bike on your behalf but they are not allowed to accept a faxed covernote as proof of insurance, it is possible that the admin don't do it and the bike is taxed the old fashioned way where they take the documnets down to the post office who again won't accept a faxed copy. You might think it is a bit picky but DVLA inspectors do spot checks to see if you are doing things the way you should so it just isn't worth any dealer risking breaking the rules as it reulst in a lot of pain. As I say this knowledge is based on car sales in a main dealer.

:)

[thor]

One day of waiting? Wow. I had a 5 month battle to get my certificate!

Idiots: "You haven't sent us the docs."
Me: "Yes I have!"
Idiots: "No sorry. You'll have to send them again."

Lather, rinse, repeat...

[Sudoxe]

One day of waiting? Wow. I had a 5 month battle to get my certificate!

Idiots: "You haven't sent us the docs."
Me: "Yes I have!"
Idiots: "No sorry. You'll have to send them again."

Lather, rinse, repeat...
Ah your a CIA customer as well then...

[thor]

No, express insurance.

[Jelster]

Insurance company called back to apologise this PM. Not much they can do now, they offered to fax a new cover note over but Isaid not to bother. They listened to the tape of the conversation I had with them on Saturday and they said it was down to "miscommunication".

Hmmm exactly what was said I asked...

"I'd like it to run from 12pm Wednesday...."

"The 23rd ?"

"If that's Wednesday, yes..."

In which case, YOU got it wrong, Wednesday is the 22nd, and I said "if that's Wednesday".

Still wouldn't admit they made a mistake... :roll: SOme people...

.

[Stig]

Bummer