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DeanoN
08-03-06, 10:56 PM
can anyone help me? bought a wireless router today and can access net through ethernet cable + router ok but (new) laptop will not find any wireless network? :evil:

Dean

amarko5
08-03-06, 10:58 PM
Dean there are many andf varied wireless routers and most will require some setting up of the wireless section.

a make of the router and the card in your laptop might spark some better responses :lol:

DeanoN
08-03-06, 11:01 PM
sorry :oops:

belkin router and advent laptop with ralink card.

DeanoN
08-03-06, 11:04 PM
the router is showing led that wirless network is active but when i look for it with laptop it say no network found?

amarko5
08-03-06, 11:05 PM
personally i don't have a belkin but i seem to remember setting up my cousins belkin via web screen setups

i take it you have acessed this and switched on the wireless netwrking section ?

and also have the correct drivers loaded into the laptop ?

is RA link the one that adds the little K in the toolbar that turns red and green when it gets a signal ?

amarko5
08-03-06, 11:07 PM
windows xp has its own wireless networking and the ra link has its own drivers the two do not live hapilly together

you eitehr use windows for the wireless side or tell the ra software you wish to use it .

DeanoN
08-03-06, 11:08 PM
yep done this but the 'K' is blue with a red cross through it? if i hover mouse over it says disconnected?

amarko5
08-03-06, 11:11 PM
pmed ya give me a ring i think i can help

DeanoN
09-03-06, 09:57 AM
How embarrassing :oops: :oops:

After staying up til 1am trying to get this working i finally gave up and went to bed, the config utility on laptop was showing the radio link was switched off yet on another tab in the same utility it was shown as on??????

Rang the support phone number this morning and the guy says, oh yes the radio link is turned off by default on all our machines, if you press the button next to the on/off switch (the one with a wireless network symbol on) it will turn it on. #-o

So now it's working can anyone (amarko?) tell me how to make this secure?

Dean

P.s. thanks for you help last night amarko :thumbsup:

amarko5
09-03-06, 11:12 AM
ya still got me number dean go ahead and ring
im off work today :lol:

rwoodcock01
09-03-06, 02:00 PM
How embarrassing :oops: :oops:

After staying up til 1am trying to get this working i finally gave up and went to bed, the config utility on laptop was showing the radio link was switched off yet on another tab in the same utility it was shown as on??????

Rang the support phone number this morning and the guy says, oh yes the radio link is turned off by default on all our machines, if you press the button next to the on/off switch (the one with a wireless network symbol on) it will turn it on. #-o

So now it's working can anyone (amarko?) tell me how to make this secure?

Dean

P.s. thanks for you help last night amarko :thumbsup:

If it makes you feel any better, had a user log a call that her PC won't boot up when she presses the power button.

Walked over there (I don't do hardware calls anymore, but there short handed at the moment). Got there and I take one look and say:

"Yeap you got a fault I would say.."

"See I was right" User proclaims said user to all those in her office (she was a manager, and one of the worst ones!)

"Yeap, it helps if you turn the mains switch on!"

Staff procede to crack up and I smile sweetly and leave, my work done :wink: :lol:

Cheers

Rich

cosmiccharlie
10-03-06, 11:46 AM
If it makes you feel any better, had a user log a call that her PC won't boot up when she presses the power button.

Walked over there (I don't do hardware calls anymore, but there short handed at the moment). Got there and I take one look and say:

"Yeap you got a fault I would say.."

"See I was right" User proclaims said user to all those in her office (she was a manager, and one of the worst ones!)

"Yeap, it helps if you turn the mains switch on!"

Staff procede to crack up and I smile sweetly and leave, my work done :wink: :lol:

Cheers

Rich

I know the feeling having screaming customers saying the Internet isn't working and what we going to do,

Usually the modem is on standby or its not powered up, but sure is a great feeling when they hang up embarrassed

love reading tales from here some right howlers

http://www.techtales.com/techroom.html

Guy0n
10-03-06, 05:34 PM
Yeah, I know It reckon all outsiders are numpties but we do have genuine problems sometimes.
I had to endure twelve phone calls to BT help in India answering all the same "Is the dsl light on, is the power on" before I got through to somebody who had a clue.They agreed with my Diagnosis that I had noise on the line. Why do I have to put up with people reading script from a screen, when I need assistance ?.
Mind you I do still dine out on my flight to Holland to reset an Emergency stop. I did tell them on the phone what I thought the fault was, but they insisted.