Bennetts Insewrance

[steveg]

phoned last week & cancelled my renewal with Bennetts as wanetd over 600 quid & got insurance half the price from some one else .

Just checked bank account & noticed I was completley over drawn , spoke to Halifax as thought that I had fraudelent transactions ( had this last November it is a sh#t thing to happen trust me !)

Halifax say that payment is from Bennetts insurance !!!!!
Spoke to bennetts who said that they had renewed policy & it was in the post !!!!!!!
I said that I had phoned & cancelled a week ago !
Bennetts said I had got to return policy to Bennetts before they will refund amount.
I was not happy with this & spoke to manager who said that refund would be carried out Monday can't do today .
I am putting in a official complaint
I am not happy .............

F##king Bennetts

[tj2]

Bennets has really gone downhill since being bought out a year or so ago ( :?: )
My latest renewal has just come through for my gsx 250.....
auto renewal unless you tell them otherwise.
Also cancelled my insurance on the SV 1000... 6 months still to run, so I checked (by telephone) they're cancellation policy. I was told that it would cost me a £30.00 charge to cancel..... ok fair enough thought I,as I would stil be saving over 300 quid in premiums for my other bikes. (eBike multi policy)

Then while I was away on holiday, I got a letter asking for £105.00 to cancel. As I was away, I didnt reply and they have now sent it to a debt collection agency.
I used to reccomend Bennets to all who asked, and was a long term customer of theirs.

Not now


FWIW Terry

[kwak zzr]

i had a simalir account with HIGHWAYS! i purchased a bike and paid nearly £1000 by switch(debit) for the deposit, the bike sale fell through cuz my part x was a cat c insurance write off and i didnt know :evil: HIGHWAYS then instead of crediting my account with the £1000 they debit'd it again!! and i went in the red and loads of things got messed up because i did'nt have a overdraft!!nor 2k spare in the bank! HIGHWAYS wasnt intrested they just said they'd put the problem right and it would take a few days for the money to go back into my account! more like a week :evil: :evil:

bad about bennetts tho! usually they are ok.

[tigersaw]

I have just had two policies expire with bennetts, after first a reminder then followed a warning that I no longer had insurance and was illegal. ( However, already with ebike). They never attempted to take money from me though.

[wheelnut]

Never had a problem with Bennetts but I have swapped to E-bike because of the deal with California Superbike School.

If Bennetts want the certificate back before they credit you, surely that is normal?

There are some dodgy people around

[steveg]

My argument was I never requested insurance renewal , policy has been cancelled therefore paper work is useless , with the speed of snail mail ( still not received paperwork) it could 2 weeks to get 600 quid back which leaves me in the sh#t through no fault of my own .....

cheers Steve

[vsumouse]

guys, i had the same problem but with car insurance,
i contacted my natwest branch and asked why they let the money go out of my account without my knowledge. i really went to town on them threatening to take it further as i had not signed up for a direct debit with this insurance company.
later that day i called the insurance and asked why they had taken out the money and they then stated they automatically renew insurance after sending a renewal quote.
i said that without my signature they couldn't do anything and for them to refund my money asap.
i later got a call off the bank saying they have sent a request for my money back and within 24hrs it will be back in my account and as a apology they said they will credit my account £10 for the mis-understanding.
this was the first time i have heard of natwest giving money away like this. so you should get onto them about it and maybe you will get something back.