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View Full Version : Almax Chains - excellent customer service


tigersaw
05-04-06, 10:45 PM
I phoned Almax chains this afternoon to order a chain and lock. Rather than simply takeing my order they asked what bike(s) I will be using it for and where, how etc. We spent a total of 70 ( Seventy :shock: ) minutes on the phone, with Alex describing the best ways to secure my particular bikes, options for anchors, joining chains etc. After deciding, he made up a package to suit my circumstances at a good price - and even then didn't push me to make a purchase if I wasn't sure.
Very helpful guy indeed - I'm so looking forward to receiving my 20 Kilo's of chain on Friday :D

chunkytfg
05-04-06, 10:56 PM
as you'll see from my sig i support almax wholeheartdly and have never been able to fault them.

I currently have a series 1 and 2 chain along with now a further 2 ceries 3 chains all secured with there own SS65C locks.

If you havent got one of there chains yet then get one now

Gnan
05-04-06, 11:35 PM
i concur, never had nothing but great service from almax.. i had one break on me and they replaced it within 24 hours (via courier)

Viney
06-04-06, 07:00 AM
as you'll see from my sig i support almax wholeheartdly and have never been able to fault them.

I currently have a series 1 and 2 chain along with now a further 2 ceries 3 chains all secured with there own SS65C locks.

If you havent got one of there chains yet then get one now

Why...the damn things are dearer than my insurance! ;)

tigersaw
06-04-06, 11:56 AM
Why...the damn things are dearer than my insurance! ;)


Agreed, almost twice my annual premium, but when you take into account ( assuming a bike theft ) the excess to pay, having no bike until replaced, having to argue the toss, increased premiums - it all becomes worthwhile.

Viney
06-04-06, 12:01 PM
Why...the damn things are dearer than my insurance! ;)


Agreed, almost twice my annual premium, but when you take into account ( assuming a bike theft ) the excess to pay, having no bike until replaced, having to argue the toss, increased premiums - it all becomes worthwhile.
Ah, thats if you care. If i wake up and my bike has gone, then so beit to be honest. Its insured. yes it will be inconvienent, but for about 15 mins, while i go in aand get changed and get the train to work. I can see the benefit for those whose only mode of transport it is, but for my bike, the alarm is enough.