Rubbish websites

[rpwoodman]

A few weeks back, I was looking at the Motrax website - specifically, at the knee sliders section - http://www.motrax.co.uk/Index_pages/clothingaccessories/teardropplastic.htm.
I noticed that a lot of the graphics on the site are not displayed (under both IE and Firefox). I dropped them a note to tell them and I got a note back within a few hours saying that the website was being redone and it would be fixed.
I thought it was slightly odd that the website was being redone in situ, but different people have different standards, and if it was only going to be for a day or so, it would be less of a problem.
But after all these weeks, it's still missing graphics and I can see no changes to the website.

Does this strike anyone else as an odd way to do business? Frankly, I would usually not buy from a company who seem unable to fix such a simple issue, but am I just being Mr Picky?

[Cloggsy]

Does this strike anyone else as an odd way to do business? Frankly, I would usually not buy from a company who seem unable to fix such a simple issue, but am I just being Mr Picky?

This is very amateurish IMHO...

Maybe you are being picky, but at the end of the day, you are the customer (or not as the case may be...)

[Terence]

I agree. If they can't be *rsed to fix a site that's clearly broken it doesn't reflect well.

OTOH, one shouldn't be taken in by a slick website either. I once worked for a company called @mraf... great website, cr*ppy employers :-(

[rpwoodman]

Good to hear I'm not alone then!

Still, at least they replied to me I suppose. I emailed one company to ask if they were open over the easter weekend and if they had various (high-value) things in stock in my size, and they never replied. I never went to the store.

I do/did have a tendency to email companies whose websites don't work, and tell them how to fix it if it's something like an HTML/CSS issue, but I think that probably winds them up a bit, so I don't often get a response to those ones. :-)
Having said that, one company phoned me up and asked about my comments, which I provided, and then they sent me a load of free stuff, which was a surprise.

Anyone got any recommendations for selection of knee-sliders?

And I think I need to up my pointless message quota - my post count seems a bit pathetic compared to some people (not that I'm suggesting that some people make lots of pointless posts... I'm digging now, aren't I?

[mattSV]

Add Hein Gericke to the list - their site is ****e :evil:

[Cloggsy]

Anyone got any recommendations for selection of knee-sliders?

Go to your local Hein Gericke (http://www.hein-gericke.com/uk/shops.php), They normally have a good stock of sliders in ;)