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View Full Version : How long does it take..........


tricky
01-06-06, 08:02 AM
...for a Honda main dealer to locate a suspension link (bottom wishbone to anti roll bar) for a Honda Accord ?

A day, two days perhaps ?.
Bear in mind they have the car, and it is not safe to drive (VOR priority if you work in the motor trade)

No, 14 days apparently, useless gits.
Power of dreams my ****

:evil: :(

Viney
01-06-06, 08:55 AM
...for a Honda main dealer to locate a suspension link (bottom wishbone to anti roll bar) for a Honda Accord ?

A day, two days perhaps ?.
Bear in mind they have the car, and it is not safe to drive (VOR priority if you work in the motor trade)

No, 14 days apparently, useless gits.
Power of dreams my @rse

:evil: :(

Pattern parts all the way baby.

tricky
01-06-06, 09:06 AM
Still under warranty, so at least it won't cost me anything.

Kate
01-06-06, 11:52 AM
Honda dealers are awful. When I had the S2000 I took it in to be serviced and they didn't realise it was a two seater :roll:

Biker Biggles
01-06-06, 12:00 PM
What did they do?Try and get four mechanics in it? :lol:

tricky
01-06-06, 12:15 PM
Honda dealers are awful. When I had the S2000 I took it in to be serviced and they didn't realise it was a two seater :roll:

This is my first experience of them, from reading JD power results etc I got the impression they where quite good.

They where completely unapologtic as well, no offer of a courtesy car nothing.

tricky
07-06-06, 10:19 AM
Well still no sign of getting my car back.

To tell the truth, I'm not really missing it.

The Basket
07-06-06, 10:30 AM
That is why I bought a Suzuki :wink:

Viney
07-06-06, 10:39 AM
Well still no sign of getting my car back.

To tell the truth, I'm not really missing it.

Heres a story of a Honda garage. My step dad works for a Car body shop. His Suzuki vitara popped its head gasket, so he needed a mechanic to sort it. My Step dad being a well funny git when it comes to things like this, wouldnt let me do and decided that he would call in a favour owed by one of the mechanics he knew. After he found that thead was cracked, we got another, that was also cracked, he ended up buying a new head (£800) all the time this was being doen by the head mechanic at the local Honda shop after hours kinda thing. 3 weeks later, the car still wasnt running properly. Now, its not that hard to whack a brand new head on. After these 3 weeks, the mechanic gave up saying that he couldnt get it running, and that there must be something seriously wrong etc etc. We went to collect the car, and i drove it home. Yes it wasnt running right, but it was running. After all this, it turned out that this so called amazing honda mechanic had put the HT leads on in the wrong sequence...Professionals HUH!! Nice to know that he gets paid probably £30k a year, and he cant do the god damn basics!

tricky
07-06-06, 10:45 AM
Nice to know that he gets paid probably £30k a year, and he cant do the god damn basics!

'Kin 'ell I wish I'd stayed a mechanic now !
Nice to know those years at University weren't wasted. :roll:

K
07-06-06, 11:03 AM
If it's a main Honda Dealership - it should go something like this:

Get VIN number (usually from Registration)
look up parts on the EPC
get part number
order part via HondaCom
if part in stock in UK and ordered before 4pm it will arrive the following day
if part in stock in Europe and ardered before 1pm it will be in the following day
if part not in stock and backordered then you should be able to get an estimated dispatch from Honda date (though sometimes this can take 14 days just to get a date from Honda UK)
fit part.

Something like suspention links, wishbone etc, espcially on a car still under warrenty should be in stock in Europe, if not in UK. Even if the delivery is screwed up it still shouldn't take more that a couple of days.

Either way you should be phoned the same day if there are any problems.




Well, at least that's how it would go in the Honda Dealership in Northampton that I work(ed) in the Parts Deparment for!
I say worked, I still work there technically, but am signed off at the moment due to having only one and a half legs. :wink:

Oh yeah, and if HondaCom is down they should have a backup EPC on disc and orders can be placed by fax.