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SoulKiss
03-10-06, 11:26 AM
Well my bike is back at the shop.

Decided that I needed to be in to work early, and as I was getting up anyway I would go visit Kinvig and assist with his Jaguar Stalking (more on this later)

So I get to Clapham Park Road, see him and park up.

We then talk about the Pointy/Curvy differences - he said he liked the Tacho on the Pointy - I turned the ignition on so he could wonder at the marvels that are an Engine Temp gauge and a clock !!!!!.

When I did this, the key seemed a little "funny", I needed more force (and a little jiggling) to get it to turn - just put it down to the angle I was working from (had the tank-bag on, was standing to the side etc).

Anyways we stopped our Vigil (was time to get to work, and I went to start the bike, I couldn't turn the key. I tried for a while - so long that Kinvig came back past on the way to the tube and he tried - with no luck.

He then fetched a can of the mighty WD40 - some in the lock, some on the key, dtill no luck.

Long story short I pushed it down to Infinity, and have left it with them to sort out.

Now I know what everyone is thinking - Superglue in the lock.

But...

1) Bike was last left outside yesterday, at work and was started and driven home no problem

2) Bike was garaged last night.

3) Bike started fine at home, then at the petrol station, so twice this morning.

4) No sign of tampering.

So I am hoping I dont have to argue Warranty issue with them.

The upside is that while they cant work on it today (fully booked for work) they are hoping to do it tomorrow - and will do the 600 mile 1st service at the same time (as well as replacing my brake lever.

So back on the CG125......

Anyways about Kinving - the bike jinxer as he will now be forever known - mainly because there was no tea or jaffa cakes :)

David

PS - Thanks for all your help this morning Kinvig - very much appreciated - tho you know have a jaffa cack debt :P

TSM
03-10-06, 11:28 AM
Did you push the key down in the lock and then turn?

SoulKiss
03-10-06, 11:33 AM
Did you push the key down in the lock and then turn?

Yep - as did 2 employees at Infinity, the sales guy that sold me it, and the guy that I guess is the apprentice mechanic (we had a bit of a laugh watching him trying to get it started to ride it to the workshop :P )

I did exactly what I did on BOTH occsasions that it started this morning.

Believe me I was HOPING I would end up looking like an idiot if the Infinity guy tried and it worked, but not to be.

David :)

TSM
03-10-06, 11:37 AM
Sure you wernt trying your key from the CG? :roll:

SoulKiss
03-10-06, 11:41 AM
Nope, exact same key that started it at home, opened the petrol cap, locked the petrol cap, then started it again to get to Kinvig's.

Oh and it also opened the seat to allow me to stash my disk lock when I went to get the bike to push it.

CG key (was at the time) sitting at home :P

UlsterSV
03-10-06, 12:40 PM
Mine does something similar all the time. Have to push and turn the key a few times before it'll turn. Usually a wee drop of WD frees things up. Thankfully I haven't been stuck anywhere.

northwind
03-10-06, 12:46 PM
Yep, mine does that too. Bit of engine oil from time to time clears it usually. Think it's a sign of a worn lock, usually, I know mine is- I can take the key out when it's running too :roll:

Stu
03-10-06, 12:48 PM
My key only works one way (larger side of the keyring hole to the front).

Oh, and I can't get Timpsons to make a copy that works after 3 attempts.

SoulKiss
03-10-06, 12:51 PM
Yep, mine does that too. Bit of engine oil from time to time clears it usually. Think it's a sign of a worn lock, usually, I know mine is- I can take the key out when it's running too :roll:

Work lock after 3 weeks? - more cheese Grommit !!!!!!!!

David

northwind
03-10-06, 06:39 PM
In your case, possibly knackered from the shop. But more likely just wants a touch of oil.

Kinvig
03-10-06, 09:27 PM
you know have a jaffa cack debt :P


jaffa cack?

wish I could think of something funny to say!

Kinvig
03-10-06, 09:29 PM
oh...& the more I think about it that Jag we saw was the right:

1. colour
2. type/make
3. location & right time
4. right desc. of driver (um, "white male")

only difference was the incorrect partial no plate...deffo back tomorrow with camera....sorry to hujack your ignition woes thread.....

SoulKiss
04-10-06, 06:58 PM
Well got a call this afternoon that it had been serviced but they hadn't been able to do anything with the ignition, and could I get the spare key to them.

Fortunatly I had it on me, so I left work early, hoping that the spare would work, so proving it to be a dodgy key.

Unfortunatly it didn't.

Now comes the bit that has me vexxed.

They will have to put in a warranty claim and it will take 48 hours to get the parts?

48 hours - for a lockset?????

I can get something delivered from Scotland to London in 17 hours using Parcelforce FFS, based on it being posted by 4:30pm and a guaranteed 9am delivery.

Which to me says the new locks should be in Clapham Friday, with me picking the bike up Friday or Saturday, instead of me being told I might get the bike back Monday.

Good job my folks are down for the weekend and I wouldn't get to play at the weekend anyway.

Another 2 days of the bus and train tho (CG is off the road till I get the chain and sprocket done)

Would have hoped for better than my bike being off the road for a week when its only been on the road for 2.5 weeks - Kate you have even more sympathy from me than before.

David

lukemillar
04-10-06, 07:27 PM
They will have to put in a warranty claim and it will take 48 hours to get the parts?

48 hours - for a lockset?????

I can get something delivered from Scotland to London in 17 hours using Parcelforce FFS, based on it being posted by 4:30pm and a guaranteed 9am delivery.



That's not bad! I have waited much longer for parts. I usually get quoted 24 hours if the part is in stock (with their suppliers) and 3-5 working days if it isn't. It takes time to deal with ordering systems, staff, collection times etc. rather than some guy running down to the post office with your parts as soon as the call comes in!

ArtyLady
04-10-06, 07:33 PM
are you sure you didnt park next to an identical bike and try the wrong one? :wink: :lol:

UlsterSV
04-10-06, 07:44 PM
are you sure you didnt park next to an identical bike and try the wrong one? :wink: :lol:

:winner: :lol:

Kinvig
04-10-06, 08:02 PM
Wait a mo'

My curvey sv has vanished from my driveway & a red pointy is in it's place.


Key doesn't work in the ignition.


Any ideas? ;o)

SoulKiss
04-10-06, 08:16 PM
They will have to put in a warranty claim and it will take 48 hours to get the parts?

48 hours - for a lockset?????

I can get something delivered from Scotland to London in 17 hours using Parcelforce FFS, based on it being posted by 4:30pm and a guaranteed 9am delivery.



That's not bad! I have waited much longer for parts. I usually get quoted 24 hours if the part is in stock (with their suppliers) and 3-5 working days if it isn't. It takes time to deal with ordering systems, staff, collection times etc. rather than some guy running down to the post office with your parts as soon as the call comes in!

I think that in this day and age when I can order something online, pay for it and have it within 24 hours from a company that has never heard from me, then a bike dealer, doing thousands of pounds of business from a supplier cant pick up the phone and have the part next day is a bit ridiculous.

I can see the point that it was 5:30 this afternoon before they decided it needed a new lock, and that the order for the part will go in too late to be actioned today, but I think they should be able to contact Suzuki, get clearance for a warranty swap-out and get the part shipped for next day delivery tomorrow.

This appears to be beyond them.

Anyways as said before I probably wont miss her too much (apart from back and forth to work), time to dust off the PSP I think........

Biker Biggles
04-10-06, 09:19 PM
48 hours?I dream of only waiting 48 hours.I once waited four months for a part for a certain bike of Italian origin.You could always hot wire it in the meantime. :wink:

SoulKiss
06-10-06, 12:05 PM
Miracles CAN happen......

Just got a call to say the bike is ready :)

Going to be tomorrow before I can collect it (can't get home to get kit AND get to Clapham by 6pm) but WOOHOO :)

Happy Happy Joy Joy.

David

Baph
06-10-06, 12:20 PM
Good news that it's sorted mate.

They told you yet what they had to do?

SoulKiss
06-10-06, 12:26 PM
Not yet - will ask tomorrow in person :)

Kinvig
06-10-06, 03:15 PM
Miracles CAN happen......

Just got a call to say the bike is ready :)

Going to be tomorrow before I can collect it (can't get home to get kit AND get to Clapham by 6pm) but WOOHOO :)

Happy Happy Joy Joy.

David

I'll pick it up for you, you know what the mileage is?

JamesJ
06-10-06, 07:31 PM
STOP PRESS STOP PRESS STOPP PRESS!!!

Guys and girls, this is a very common fault with pointies and is very easily rectified.

One morning I couldn't turn the key in my pointy and called the Suzuki assist. Some chap from contracted bike rescue thingy was at my house within the hour. I told him how I had tried EVERYTHING and that the bike was only 4 months old. He walked up to the bike, knocked the top of the key with a tight fist - not to hard - just firmly (like when you hit your fist on a table in anger) and hey presto the key turned. Basically the spring catches or doesn't 'spring' like it should. I felt like such an idiot - but he said it was very common. It' s happened just a few times since - little knock on top of key and you're away....

SoulKiss
08-10-06, 06:53 PM
I'll pick it up for you, you know what the mileage is?

There was also the little matter of the bill as well, if I had seen your post before hand I would have let you get pick that up with the bike :)

Anyway - you get your bike back on the road?

David

Kinvig
08-10-06, 07:24 PM
Anyway - you get your bike back on the road?

David

Don't wanna talk about it!

Tomorrow morning however, I can offer any early birds Maryland cookies and/or cups of tea.