NTL line- ISP ?

[Warren]

got an NTL phone line, and are currently on NTL broadband,

are there other service providers that you guys would recommend that i could use rather than NTL ?

as ive noticed nealry all i have looked at require a BT phone line.

[New Leaf]

the only company that can supply you broadband on an ntl phoneline is ntl.

[Warren]

pants.

[New Leaf]

whats wrong with ntl? they causing u problems?

[Warren]

just having a look,

basically, my father had the ntl bill in his name, and his funds have run dry.
so i need to transfer the payments to my name,


and trying to get through to customer services is a nightmare, no one seems to want to take my call.

[New Leaf]

if you are willing to swap your phone line too then there are some great deals to be had at the moment. you can even keep your number when u switch and it won't cost a penny extra. some people even offering free broadband if you take their calls packages too.

[Ping]

As a temporary fix until you can sort them out you could set up a regular transfer to your dad's account.

[DanDare]

just having a look,

basically, my father had the ntl bill in his name, and his funds have run dry.
so i need to transfer the payments to my name,


and trying to get through to customer services is a nightmare, no one seems to want to take my call.

Thats odd, I rang them twice to ask about changing my payment to Direct Debit even though the accounts not in my name? They answered straight away and sorted it all out.

[Warren]

well, ive just waited 45 mins (on hold) to speak to a woman regarding this matter, spent another 10 mins trying to explain, (very poor english) and now i have another line to phone, just called it, and was told to expect to wait 45 mins before my call is answered.

[weazelz]

look on their website. I bet they have customer portal-type thing you can log into & update payment info

[Warren]

you do, but alas i cant access it as i dont know all the account details, such as password.