Engine failure

[on yer bike]

Just got a call from mr suzuki (Saltire) after my engine going Bing bang boom boom then nothing on the last ice-cream rideout..

it was caused by the throttle coming loose from the rest of the engine. musta been all those bends whilst heading up to perth, no harm done.
(unfortunately not covered by waranty, due to it being wear and tear)

cost of repair - £18
(£168 including £150 for it's 4,000 mile service) It coulda been worse!

Again thanks for everyone's help. hopefully pick the bike up 2morrow!

[GDBD59]

it was caused by the throttle coming loose from the rest of the engine. musta been all those bends whilst heading up to perth, no harm done.
(unfortunately not covered by waranty, due to it being wear and tear)

cost of repair - £18
(£168 including £150 for it's 4,000 mile service)
Again thanks for everyone's help. hopefully pick the bike up 2morrow!



If this is a bike you bought new & it's under 2 years old I don't see how Suzuki aren't liable for this. If it's what you've described, it's either snapped or it's been poorly assembled in the 1st place. How old & what mileage, & what dealer?

Anyone heard of a cable/warranty issue?

[-Ralph-]

OYB, thats not wear and tear, it's a warranty claim. Absolutely no doubt. Throttle components should not work loose on an 06 plate 4000 mile bike. Did it go to Cupar or Saltire? In fact anything that causes a bike that age to break down (other than bad fuel) should be sorted for you free of charge with a minimum of fuss, warranty or not. Don't pay for it.

OK, guys time to rally round and help out OYB here, I think they see a 19yr old walk in and think they can take the ****. Can everyone who is Scotland based and reads this (and agree's that this should be warranty), please post here so On Yer Bike, can print it off and take it with him?

With so many of the guys posting in SV Ecosse, being customers of Saltire or Cupar, I can't imagine either dealer would try to argue this one (given the service reputation of both I'm surprised and disappointed, it's the kind of stuff you expect from Jim A or Mick O)

OYB, change the title of this to include "all SV Ecosse please read", print this off and use it as a last resort bargaining tool if they try to stick to thier guns on it. Point out the locations of all the members down the left hand side and make them fully aware you'll be posting the outcome on here.

[northwind]

Depends on exactly what's happened, really...

[on yer bike]

I took it to Saltire in edinburgh, it's just closer 2 me, and easier to get to. I'll see what they say when I pick it up as it wasn't that clear over the phone. If I see grounds for an argument and they disagree I'll contact suzuki direct. But I'll need more info on what happened and what caused it as northy says, So I'l ask them for more information 2morrow morning when I pick it up.

Do you think this may have been causing my bike to "stutter/hesitate" when accelerating? I noticed it did this at times, even when the engine had been warmed up after a half days run etc. In which case its been loose ever since it was run in.

see: http://forums.sv650.org/showthread.php?t=78169 (http://forums.sv650.org/showthread.php?t=78169)

Cheers

*Ralph, I changed the title, but it doesn't seem to change it on the forum*

[injury_ian]

Nothing in the throttle assembly is a 'wearable item'

Without a doubt warranty. infact its easier to mention things that aren't covered.

friction materials (clutch, brake pads)
fluids - brake fluid, oil, water
drives- chain, cambelts
and lamps!

Basically anything you'd expect to wear!

[rictus01]

If it'sonly a connecting that neded doing up (£18 and no parts sounds like it), then vibration causing a connection to come undone (or no lok-tight) should be covered by general maintinance and won't be a warrenty job, just seen as poor maintinance by them.

Cheers Mark

[Tiger 55]

I'm on the edge of my seat for this one! Mibbe warranty, mibbe naw but either way where's the customer service? They risk ****ing off a customer for a lousy 18 quid! How about this for a script...

Them: "Good to see you again Marius, your machine's ready. The engine problem was just a loose throttle connector by the way."

You: "Oh, how much to put it right?"

Them: "No don't worry about it. See you at 7500."

I'm more inclined to think you're getting mugged because it's only an SV rather than because of your age but then again I am very bitter and cynical now I'm 40.

[on yer bike]

Got the bike back from saltire just now, they decided to do the repair for free, saying it isn't worth it for them to claim it back from suzuki.

The entire throttle body had came apart from the actual engine. Not sure how long its been loose, as I noticed a big increase in power on the way home. Its now better than when it was new! Holly Sh*t, and Wow came to mind on the ride back!

I'm guessing it's had this problem for a while, as it is a completely different bike.

Thanks people.

[Tiger 55]

they decided to do the repair for free
Prostrate yourselves before the Mighty Org!!

[independentphoto]

Got the bike back from saltire just now, they decided to do the repair for free, saying it isn't worth it for them to claim it back from suzuki.

The entire throttle body had came apart from the actual engine. Not sure how long its been loose, as I noticed a big increase in power on the way home. Its now better than when it was new! Holly Sh*t, and Wow came to mind on the ride back!

I'm guessing it's had this problem for a while, as it is a completely different bike.

Thanks people.


Is it just me or does this sound like either/ both Shoddy build or woeful PDI?

Garry:rolleyes:

[Tiger 55]

Both

[northwind]

I don't think that's on the PDI check. It's not a good thing at all, though. Good to hear it was easily fixed though!

[-Ralph-]

Prostrate yourselves before the Mighty Org!!

Anyone else reckon we should form a very minimal cost membership club, and negotiate discounts for club members of say 10-20% with the likes of Saltire, Cupar, Strathearn tyres, J&S Accessories, Hein Gericke, etc, etc.

Fife bikers decided to do this shortly after the forum was first set up, but you must be a member to view the forums now. The difference being ours would be pretty much free and this forum would be the communication medium.

It would also prevent rip offs like this from happening as dealers would know that by being a member we all talk to 30-40 other Scotland based bikers on a regular basis.

Not sure what would be involved in setting this up, but would people be supportive of the idea in principal if membership cost was the absolute minimum not for profit? Just a few quid each to cover the cost of membership cards, etc.

Well done to Saltire for the reversal on this. Faith restored!

[Tiger 55]

Anyone else reckon we should form a very minimal cost membership club, and negotiate discounts for club members

I'm up for a bit of that.

[northwind]

I reckon it'd be worth just asking, I spoke to the shortarse at Alvins about this and he was up for giving SV650.org members a discount- but then they closed up, and he's not part of Saltire.

I only go there for parts now so I don't think I'm the man for the job :)

[independentphoto]

Anyone else reckon we should form a very minimal cost membership club, and negotiate discounts for club members of say 10-20% with the likes of Saltire, Cupar, Strathearn tyres, J&S Accessories, Hein Gericke, etc, etc.

If you'd made your way over to Forth Gear on Sunday, Jacky would have given you 15% off from her already good prices just by mentioning involvement with the org.:smt023 BigAl spent many pennies and saved a tidy sum. Not sure if she'd do it on a regular basis.

In these modern times, cards are questionable since a great many of us could copy a huge range of such items without breaking much sweat.:-dd To make such a scenario difficult would involve too much cost particularly in view of the limited and sporadic runs.

Cheers,

Garry

[Tiger 55]

cards are questionable since a great many of us could copy a huge range of such items without breaking much sweat.

Fair point. Make it that you have to turn up at the shop on an SV then :)

[Cronos]

I don't want to put a damper on things, but before you think about looking to organise anything official in the name of SV650.org, you would need to speak to admin (http://forums.sv650.org/private.php?do=newpm&u=3) or Admin2 (http://forums.sv650.org/private.php?do=newpm&u=1923) as they are the effective owners & custodians of the site and brand.

[-Ralph-]

I don't want to put a damper on things, but before you think about looking to organise anything official in the name of SV650.org, you would need to speak to admin (http://forums.sv650.org/private.php?do=newpm&u=3) or Admin2 (http://forums.sv650.org/private.php?do=newpm&u=1923) as they are the effective owners & custodians of the site and brand.

Of course, goes without saying. No reason why it would absolutely have to use the org brand if this was a problem though.

As for copying cards, the card has no value, other than saving you a tenner here and there on bike gear only, so there is not much motivation to go to the hassle of copying it (getting your hands on a printing machine, etc, etc).

If somebody does copy one or two the retailer is not really bothered as thats two more people coming into his shop with money to spend. The bigger the club membership the better as far as he is concerned. If you get a discount you'll buy all your gear there, can't get better repeat custom than a club of bikers all doing that.

It's just an idea, maybe folk on here are not interested, maybe retailers won't go for it, but who likes the idea in principal anyway?

[-Ralph-]

Of course, goes without saying that we'd need to agree with someone, but now we know who, so thanks! No reason why it would absolutely have to use the org brand if this was a problem though.

As for copying cards, the card has no value, other than saving you a tenner here and there on bike gear only, so there is not much motivation to go to the hassle of copying it (getting your hands on a printing machine, etc, etc).

If somebody does copy one or two the retailer is not really bothered as thats two more people coming into his shop with money to spend. The bigger the club membership the better as far as he is concerned. If you get a discount you'll buy all your gear there, can't get better repeat custom than a club of bikers all doing that.

It's just an idea, maybe folk on here are not interested, maybe retailers won't go for it, but who likes the idea in principal anyway?

[suicidesam]

Sounds like a good idea.. Anything to save a few quid is good in my book.
Got a Hien gericke club card in my wallet... will have to spend loads of dosh before i'll get anything back on it, does not make me want to go through to Edinburgh or Glasgow just for that reason.. 10% off would be more interesting.

[Special Mike]

I don't want to put a damper on things, but before you think about looking to organise anything official in the name of SV650.org, you would need to speak to admin (http://forums.sv650.org/private.php?do=newpm&u=3) or Admin2 (http://forums.sv650.org/private.php?do=newpm&u=1923) as they are the effective owners & custodians of the site and brand.

There's nothing the admins can do about it - even if they did use the forum name. The forum is not a brand (it never will be). The forum is simply a group of voluntary members. The domain name is also a .org so it can't enforce certain commercial restrictions.

Not even Nike could prevent a group of employees organising group discounts in Dixons. All Dixons would do to is say they are supporting employees of Nike. Neither would be profitting from the use of the Nike brand. Its a well established practice backed by law.

At the end of the day the admins wouldn't make many friends if they said no and it's up to the bikeshops if they want to give discounts.

[Tiger 55]

who likes the idea in principal anyway?

I'm mad for it and if you can pull it off it'll be the greatest thread derail of all time!

[northwind]

There's nothing the admins can do about it - even if they did use the forum name. The forum is not a brand (it never will be). The forum is simply a group of voluntary members. The domain name is also a .org so it can't enforce certain commercial restrictions.


Yep, but it's just manners to ask.

[independentphoto]

OK- here's a thought.

If you're into this idea, check out the following classification from the forum index i.e. from SV650.org........................


"Regional Clubs & Get Togethers (http://forums.sv650.org/forumdisplay.php?f=103) "


That would be OURSELVES "SV Ecosse". Organise anything on a local(ish) basis in the name of our local "Regional Club". I must admit that I'd be happier with it like that since it would give us a slightly higher profile locally.

Cheers,

Garry:rolleyes:

[Tiger 55]

As an aside, what are the benefits of joining a regional group, in forum/electronic terms? There must have been some otherwise I wouldn't have ticked the box when I joined the forum, but I was nosing about the org today and noticed that applications have to be approved by group leaders.

[stuartyboy]

I don't want to put a damper on things, but before you think about looking to organise anything official in the name of SV650.org, you would need to speak to admin (http://forums.sv650.org/private.php?do=newpm&u=3) or Admin2 (http://forums.sv650.org/private.php?do=newpm&u=1923) as they are the effective owners & custodians of the site and brand.

Since when did they become the "effective owners & custodians" of the brand??? Absolute ********. SV650 is a brandmark of the Suzuki corporation!