insurance companys again

[kwak zzr]

there ok as long as your paying them:confused:
anyone had any dealings with MCE? my insurance with them is through a company called NIG? MCE said i should deal directly with them, i phone'd them to see what was going on and they gave me another number to ring? a guy on this number said i had to ring my local suzuki cowboys to arrange collection of the bike? i phoned the cowboys and all they were interested in was £££££££. so i phoned NIG again and requested a estimate to be done at my home, they said they would ring me back and that was 2 hours ago?:smt088

[ASM-Forever]

Insurance monkeys, of any description, are a complete pain in the ass to deal with....but then you already knew that :)

[sarah]

You have my sympathy.:smt056

[Ed]

Broker MCE is only interested in selling, and getting commission.

NIG are a reputable insurer and in my experience they play a straight bat. I don't think 2 hours is unresonable TBH.

[timwilky]

Ok, let me put the boot slightly on the other foot.

For many years my family business was consulting automotive engineers and claims assessors. The number of people who wanted their vehicles inspected on Saturdays and Sundays. Stock reply was "I am sorry but our engineers are totally unreasonable, they expect to spend the weekends with their families".

TBH, it is far easier to inspect and agree repairs when on the repairers premises. Many times estimates include for replacement panels that can be repaired etc. Only by having the guy who will be doing the job actually there can an accurate assessment be done, when all can see the extent of the damage.

Also please recognise the assessor knows the repairers very well. There will be times he will not agree a repair estimate and insist the bike is moved to another repairer etc. either for cost or quality reasons etc.

[kwak zzr]

when i was TPF+T with hastings i had none of this passing from piller to post hastle. i thourght comprehencive insurance was ment to be easyer.

[kwak zzr]

my local dealer is not the place i'd like my bike fixing.

[colinsv25]

is ur bike badly damged daz:smt088

[MR UKI (1)]

there ok as long as your paying them:confused:
anyone had any dealings with MCE? my insurance with them is through a company called NIG? MCE said i should deal directly with them, i phone'd them to see what was going on and they gave me another number to ring? a guy on this number said i had to ring my local suzuki cowboys to arrange collection of the bike? i phoned the cowboys and all they were interested in was £££££££. so i phoned NIG again and requested a estimate to be done at my home, they said they would ring me back and that was 2 hours ago?:smt088

NIG are rubbish when trying to contact them Kwak, had the same issue with my claim last year. Was given several contact numbers and everytime I called I was given another. Took them over 24 hours to return one of my calls, but persevere and get a single contact point. Once I got to that stage they were pretty quick with everything else mate, it'll soon be sorted :)

[kwak zzr]

is ur bike badly damged daz:smt088

not really m8 see the "field trip" in the photo section, i'm going the insurance route because well thats what its for init:)

[kwak zzr]

thanks MR UKI i thought comprehensive would be easier.

[fizzwheel]

my local dealer is not the place i'd like my bike fixing.

You dont have to take it to your local dealer, its just easier for your insurance company if you take it to their nearest approved repairer, which sounds like your Local suzuki dealer is.

I've done this in the past before with insurance claims and its taken a bit longer, but its not been that much problem.

[kwak zzr]

thanks fizz i'll ask if streetbike Dudley can do the work they are more trust worthy.

[colinsv25]

r u puttin the bike back on the road

[kwak zzr]

dunno m8, greenflag are taking it to streetbike as we speak.

[colinsv25]

i saw the pictures mate,u was lucky,how u feelin now

[kwak zzr]

i saw the pictures mate,u was lucky,how u feelin now


myself i feel ok:) my left shoulder "well" :( i'm a loverly shade of yellow and purple at the moment.

[plowsie]

thanks fizz i'll ask if streetbike Dudley can do the work they are more trust worthy.
My grandad works near them :D What do you want the outcome to be Kwak?

[kwak zzr]

not really worried mate? if they write it off then i'll prob have a 650 if they fix her up then she'll still be for sale.:)

[colinsv25]

just saw a couple of videos of u kwak quality mate:smt045

[kwak zzr]

at the moment i'm in the situation where all my family want me to call it a day with motorbikes:( (except cuz that is) :)

[kwak zzr]

just saw a couple of videos of u kwak quality mate:smt045

video's where? was i naked?

[colinsv25]

u wasnt keen on the thou anyway was u kwak, ave a 650 again:smt023

[colinsv25]

video's where? was i naked?
the 1s with u and gaz think ur in wales u got the camera taped to the tank:p

[kwak zzr]

ohh that one, your right i never jell'd with the 1000 but she is a great bike, just not in a 650 kind of way.

[colinsv25]

1st time ive seen gaz's bike aswell aint sure on the black frame:smt102 prefer the silver frame

[kwak zzr]

me too mate but they only do black now.

[colinsv25]

if u had anther 650 would u ave a brand spanker or 2nd hand

[kwak zzr]

dunno m8? yours 4 sale?

[colinsv25]

nah but ill ave to see wot the doc says about my back :(

[kwak zzr]

looks like the sv1000 is a write off, the main dealer said cat B! (surely not) 38 things need replacing, ins assessor will go to see the bike next week to agree with the assessment. up to now NIG ins have been very good.

[colinsv25]

sorry to hear that mate