can't under stand

[Wideboy]

when i had my old bike the clutch went when i was quite some distance away from my house and i had no way of getting it home, so i dropped it in at a garage i herd good things about, got bike back, bought sv, sold other bike.

so about 2 weeks ago i get a phone call from the person i sold my old bike to saying that the clutch is gone, "WHAT! that was a brand new clutch when i sold it to you" i said, "yes i thought thats what you said" she replied. I told her that i hadn't got the invoice anymore, so i said take it back to the garage and im sure they will recall the invoice.

anyway today i get another call saying that she took the bike back and the mechanic had a look at it and he said there was nothing wrong with the clutch (as i thought) BUT! she said he found some metal fillings in the oil filter. right.... with a long pause as i was baffled, the mechanic said i would need to strip the engine down and theres no point as it was cost more than the bikes worth as they charge 43 quid an hour. he advised them to get is MOT'ed and taxed and then sell it, she said i don't want to do this as i don't want to leave some other poor bugger with the problem.

now im starting to think this place is pulling a fast one because when i had the bike there where no knocks or bangs coming from the engine, i gave it a full service, plus when she 1st phoned me she said her neighbor knew stuff about bikes ETC and said the clutch was gone and when she explained to me what was happening i also said yes it sounds like the clutch and how does metal filings in the oil filter prevent the clutch from working, something in the gearbox perhaps? he also advised her to get a second hand engine

i am tempted to phone her back and tell her to get a second opinion

[StreetHawk]

Tell her you are very sorry but the bike was sold as seen and no warranty was given. It may sound harsh but she could have had the bike checked out properly before she got it and the bill for repairs is now her resposibility..

Or offer to find somewhere else who could do it cheaper?

[Wideboy]

Tell her you are very sorry but the bike was sold as seen and no warranty was given. It may sound harsh but she could have had the bike checked out properly before she got it and the bill for repairs is now her resposibility..

Or offer to find somewhere else who could do it cheaper?

oh know she doesn't want any refund she was just phoning me to tell me the news, sorry should have put this in original post

i did make sure i covered my self and put sold as seen and tested on the receipt

[kwak zzr]

i purchased a 8.5k car 3 months ago the garage said they had serviced it bu 1700 miles later the service light has just come on? I TRUST NO ONE.

[Dan]

i purchased a 8.5k car 3 months ago the garage said they had serviced it bu 1700 miles later the service light has just come on? I TRUST NO ONE.

Was a Passat wasn't it Kwak?

Was it a VW main dealer?

[kwak zzr]

was a pa**** yes and no it wasn't a main dealer service, thought the would have reset the service light tho:( the garage was black horse cars a lloyds company. http://www.blackhorsecarsales.co.uk/home.aspx

[Dan]

was a pa**** yes and no it wasn't a main dealer service, thought the would have reset the service light tho:( the garage was black horse cars a lloyds company. http://www.blackhorsecarsales.co.uk/home.aspx

Depending on the engine code the car may have been set up for variable (QG1) servicing from the factory. If it was, it should have been filled with Castrol SLX Longlife II oil, and it can run for up to 2 years or 20K on that oil, depending on when the oil opacity sensor notices that the oil's getting too contaminated. The car may not have actually been due a service when the garage did it. If they serviced it with non Longlife oil, it will have reverted to QG0 service which is 10K or 12 months time/distance. There's also a QG2 option which is fixed distance 10K.

If it was serviced before the indicator light came on the last time, it may be that your 8.5K has brought the car to a QG1 2 year interval, and is now genuinely thinking it needs a variable service.

Incidentally, if more than a litre of oil is added to the engine which is non longlife, the service interval code in the ECU will revert to QG0, as it will if the service light is reset from the trip meter button.

[kwak zzr]

hey you know alot about this:) the 8.5k was money tho £8500.00, i am thinking that the garage must have just put normal cheap oil in not £60 wv longlife.:( even tho the car will have only done 4k acording to the service light? do you know how i reset this?

[Dan]

hey you know alot about this:) the 8.5k was money tho £8500.00, i am thinking that the garage must have just put normal cheap oil in not £60 wv longlife.:( even tho the car will have only done 4k acording to the service light? do you know how i reset this?

Oops, misread the 8.5K thing...

If you do reset the light you'll limit yourself to fixed intervals of 10K or 1 year - but you could have the car serviced in another 6K by VW (or Audi/Skoda/Seat, any will do it) and they can put it back onto QG1 variable if it's possible - depends on the engine code.

Service light reset procedure is as follows:

Button A = Button on the right of the centre display on the console
Button B = Button on the left of the centre display on the console

------

Passat from 2001 onwards:
Ignition off.
Press and hold down button "A"
Ignition on.
The word "SERVICE" will appear in the trip computer display
Turn button "B" to the right to reset the display
Turn Ignition off.


Passat year 2000:
Press and hold button "A"
Ignition On
The word "SERVICE" will appear
Release button "A"
Turn button "B" to right until display is cleared


Passat from 1996-1999:
Oil Service Reset:
Press and hold button "A"
Ignition On
Release Button "A"
Letters "OIL" or "OEL" will display
Models with digital clock : turn button "B" to right until "---" is displayed
Models with analogue clock : pull out button "B" until "---" is displyed

INSP service Reset:
Press and Hold Button "A"
Ignition ON
Release Button "A"
Press and release button "A"
INSP should be displayed
Models with digital clock : turn button "B" to right until "---" is displayed
Models with analogue clock : pull out button "B" until "---" is displayed

[kwak zzr]

you work for vw or something? thanks for that, dunno what 2 do now?

[kwak zzr]

WIDEBOY sorry for jacking your thread :)

[Dan]

you work for vw or something? thanks for that, dunno what 2 do now?

No, just an enthusiastic spanner twiddler :p

Apologies from me too Wideboy for the derail.

[kwak zzr]

thanks for the info :) pm sent:)

[Wideboy]

WIDEBOY sorry for jacking your thread :)

i was just sitting in the corner thinking of something to say and now i have

umm..... i agree

[kwak zzr]

sorry buddy :):):)

[Wideboy]

tis okay im used to it:sad:




:D

[mattSV]

WB - be interested in knowing which garage/dealer it was- PM me if you prefer.

[-Ralph-]

If you want it on variable, take it back to the garage and insist that they sort it, and if they didn't use longlife, insist they change the oil and reset the ECU back to variable. Longlife should be the oil recommended by the manual so thats what the garage should be using unless requested otherwise by you.

Some people request non-variable though this is as they prefer to use a cheaper oil and change every 12K, than trust the longlife to go for 20-24K. I have to say having had an engine go pop due to turbo failure at 80K miles and 3yrs and one week (out of warranty!) old on my BMW320d I would now do this as well. The Longlife servicing is there to make the cars cheaper to service and therefore more attractive on a full maintenance lease for the fleet market. Fleet cars are rarely run more than three years or 60-80K miles. If you own it and want to keep it longer, change the oil more regularly.

Don't buy a three year old 3/5 series or X3/X5 diesel thats been serviced on variable. In our office of 55 people, we've had five turbo failures in the last two years on these engines. The dealer blames the 24K service intervals. The press blame the ECU, but who knows? Unless your an expert just avoid like the plague! Renault diesels are the same apparantly. Many of the high power high pressure diesels (2.0 litre and 150bhp for instance) blow turbos. Stop the engine at the first sign of it burning oil and don't start it again.

My BMW burnt the oil from the turbo as if it were diesel and revv'ed uncontrollably until it blew a hole in three pistons and damaged the bores. I wasn't in the car at the time so could do nothing to stop it. Cost £8500 to repair after which it was never right (turbo, manifold, engine, full exhaust system inc Cat and 4 injectors). I had to pay 1500 towards the repair and lost 2 grand on the value 'cos I ended up trading it in rather than selling private as it had so many problems post the fitting of the new engine. All work done by Eastern BMW in Edinburgh.

Now I have a Mondeo TDCi 130, very happy with it, half the cost to both buy and run, just as quiet and comfortable as the BMW and I don't give a sh*t if it gets damaged. No point in running fancy cages when you do big miles. I needed a workhorse. I'll spend the money on a nice bike.

Castrol SLX Longlife II

Just in case you need to buy oil for top up, it's no longer called SLX, it's called Castrol Edge.

[kwak zzr]

Thanks, i'll be ringing the garage to get it sorted as soon as i can drive again.

[Dan]

Just in case you need to buy oil for top up, it's no longer called SLX, it's called Castrol Edge.

But note that there are a number of different 'Edge' lubricants, not all of which are suitable, as there were different VW specs for different engine codes.

[-Ralph-]

But note that there are a number of different 'Edge' lubricants, not all of which are suitable, as there were different VW specs for different engine codes.

Yeah, sorry forgot about that. It's clear from the labels anyway, VW is usually on the label on the front and all the codes are on the back. 12 quid a litre though!!

[kwak zzr]

tis expensive stuff, my palm will be sweating if i have to hand over that kind of money for oil.