View Full Version : Things you buy that you cant take back
Things like Crash helmets and pillows. 2 of the items, that you dont know are going to be any good until you use them, but then cant take them back. I think its wrong!!
Pillows. How do you know if youa re going to find them comfortable? There isnt a bed in the shop to try them out on, and usualy they are vaccum packed so you cant even have a feel!! Yet you cant take them back due to Hygene reasons!
Crash helmets. They may be as noisy as anything, or be painful after half hour riding, yet you cant take them back!
Its wrong.
What else cant you take back and do you think its reasonable?
MiniMatt
11-10-07, 07:55 AM
Ear plugs! Apparently my ear wax just ain't good enough for some people and the shop don't think they can re-sell them :D
EDIT: Really should point out that I'm not claiming this is particularly unreasonable :D
Saw in MCN yesterday that Lazer helmets are going to be giving certain dealers "Test Ride" helmets, so you can take them out and try them without having to buy it first. Seems like a good(ish) idea, but with lots of scope for little scrotes to run off with them....
you can't take back toothbrushes, haircare items such as brushes, curlers, underware or anything that has touched your skin
Alpinestarhero
11-10-07, 08:02 AM
Most stuff. When i brought my textile trousers, I asked the guy in the shop the returns policy. He gave me a blank look and asked what I ment. I said, if I want to return them, incase I find them uncomfortable when riding or whatever. He said if im not happy, then he wont sell them, kin of agressivly. I brought them anyway because i wanted them, but didnt have peace of mind that I could return them and get my money back incase I didnt get on with them
Same with everything, most places dont want you to bring stuff back if you are unhappy with it despite it being ok. If I ran a bike shop, I would allow my customers 2 weeks to test their purchase, and if they dont like it, bring it back. With helmets i would get an xray machine in so I could analyse, just to make sure they didnt drop it and damage it.
Matt
your statutory rights are that you have up to 10 days to take an item back if you dont like it
gettin2dizzy
11-10-07, 08:08 AM
underware
Pants that can also store food fresh?! What a great idea! :D
I tend not to have a problem taking things back (obviously I wouldn't try to return underwear etc)
I hate shopping and trying on stuff in the dressing rooms, so I normally just grab what I think may fit me take it home, try it at my leisure then return it at my leisure.
your statutory rights are that you have up to 10 days to take an item back if you dont like it
I'm sure that's not correct.
Biker Biggles
11-10-07, 09:05 AM
Melody----You ever had one of your customers try to get a refund on a disapointing baby?;)
JediGoat
11-10-07, 09:30 AM
If I ran a bike shop, I would allow my customers 2 weeks to test their purchase, and if they dont like it, bring it back.
If you ran a bike shop like that you'd be lucky to survive two weeks. When you go to buy new gear, you go to buy *new* gear. how would you feel to buy a new helmet that someone else has had before? Or a new thermal base layer that 3 people have all worn for a week?
If you didn't resell the returned stuff, what would you do with it? The importers certainly would not have it back from you.
With helmets i would get an xray machine in so I could analyse, just to make sure they didnt drop it and damage it.
Unfortunately, you cannot detect drop damage using x-rays - EPS does not show up on an x-ray, but you do get a lovely look at the rivets holding the visor base plates on. ;)
I'm not having a go at you Matt, but a lot of people seem to buy in haste rather than taking their time to get the right product for them. If you want to be able to try clothing for a week and return it if you don't like it, then you'd have to be willing to buy 'second hand' stuff as new.
Jo
your statutory rights are that you have up to 10 days to take an item back if you dont like it
I'm sure that's not correct.
You're right Sarah, you can't take things back just cause you don't like them, if you bought them in a shop. I think your rights are different online.
Trading Standards page (http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0043-1011.txt)
(Edit: Yeah, just looked more, if you buy via telephone or internet, you have 7 days from receipt of goods to return the item, even if you just don't like it.)
I'm not having a go at you Matt, but a lot of people seem to buy in haste rather than taking their time to get the right product for them. If you want to be able to try clothing for a week and return it if you don't like it, then you'd have to be willing to buy 'second hand' stuff as new.
JoI agree, but people buy stuff 99% of the time on recomendation and as the syaing goes, one mans meat is another poison and all that.
Crash helets,and tyres seem to be top in the motorcycle top ten. You buy a lid because a mate, or internet junkie says so, you wear it, and its noisy as hell, or the ventalation is rubbihs, something you are not going to find out until you wear it on your bike etc. Tyres. I fell foul of this. Get Conti road attacks everyone said, so i did, and i hated them with in 5 mins of being on the bike! £150 riding a bike on tyres i didnt like for a year! Expensive.
My girlfriend is having pillow trauma, which is why i brought this up. Her pillows are whey past thier sell by date so looking for new ones as shes getting neck ache etc. So she bought ones form a shop, stating they are Firm, and to be honest no different than her current old pillow, yet the shop is saying theres nothing worng with them and wont take them back. Another £20 down the pan. Its soooooo annoying
Cinema tickets. You've paid to see a great movie - you've just seen the worst movie ever. Someone should be acountable.
So she bought ones form a shop, stating they are Firm, and to be honest no different than her current old pillow, yet the shop is saying theres nothing worng with them and wont take them back. Another £20 down the pan. Its soooooo annoying
John Lewis don't mind you trying one out - you feel a bit of a dork lying on one of their display beds though.
your statutory rights are that you have up to 10 days to take an item back if you dont like it
That's definitely not right! :) Under distance selling regs, as someone else said you have 7 days to return if you buy something over phone or t'interweb as you don't get to see it, but you'll have to pay the postage back and usually a 're-stocking' fee.
Birthday cards - you buy one, give it to someone, and they're disappointed. Didn't do what it was supposed to do but you can't take it back! :| (Or maybe they should have been happy to just receive one!)
Bananas - I always try and buy them at a certain colour but some bunches taste much better than others (this holds for most fruit actually!) I hate it when I buy 10 bananas and they all taste funny.
This may be straying from original intended goods to be used in this discussion!
Flamin_Squirrel
11-10-07, 11:11 AM
My girlfriend is having pillow trauma, which is why i brought this up. Her pillows are whey past thier sell by date so looking for new ones as shes getting neck ache etc. So she bought ones form a shop, stating they are Firm, and to be honest no different than her current old pillow, yet the shop is saying theres nothing worng with them and wont take them back. Another £20 down the pan. Its soooooo annoying
Got the same problem, I can't remember the last time I've slept all the way through the night. I can't keep buying different pillows to try either :cry:
Pedro68
11-10-07, 11:50 AM
I tend not to have a problem taking things back (obviously I wouldn't try to return underwear etc)
Mel, if you ever DO want to return any underwear, then I can do that for you :D [-o< :smt118 :tongue: :smt082
You know I'm joking :) no honestly I AM :D LMAO
John Lewis don't mind you trying one out - you feel a bit of a dork lying on one of their display beds though.
Hmmm, theres an idea. cheers Ed.
Looks like a trip to john Lewis this weekend. Handy as well, as verna can get her extra special Balsamic from a shop near by (This stuff is £9 per 100ml!!) tis nice though
Pedrosa
11-10-07, 01:23 PM
Suppository's are difficult to return even if only used the once.;)
Filipe M.
11-10-07, 01:26 PM
On that note, you'd probably have a hard time trying to return a condom.
See you have to drag it down to you low pathetic level dont you?
Im talking about things that you SHOULD be able to return, not things that are 'disposable' items
Bundled Windows operating systems with PC's.
I'd like to consider them as £200 rebate tokens.
Also, not using NHS services for a year entitles you to a partial rebate of your contributions. Kind of the other way round, but irritates me none the less.
gettin2dizzy
11-10-07, 01:47 PM
John Lewis don't mind you trying one out - you feel a bit of a dork lying on one of their display beds though.
I just paid £10 extra at john lewis for an Ipod, but i know if there's any kind of fault they're so good about it. Great service :)
Pedrosa
11-10-07, 01:47 PM
See you have to drag it down to you low pathetic level dont you?
Im talking about things that you SHOULD be able to return, not things that are 'disposable' items
Not like you to speak so highly of me VIney, I am indeed touched.:) However I do apologise for the technical error.;)
Things like Crash helmets and pillows. 2 of the items, that you dont know are going to be any good until you use them, but then cant take them back. I think its wrong!!
Crash helmets. They may be as noisy as anything, or be painful after half hour riding, yet you cant take them back!
Its wrong.
What else cant you take back and do you think its reasonable?
Its not wrong for crash helmets!!! they are a SAFETY item, once a lid leaves our shop we have NO WAY of telling whats happened to that lid! it could have been dropped/knocked etc....
I once had a lady who spent half an hour wearing a arai in the shop as she wasnt sure if it was going to fit ok-and it did, if your not sure about fit ASK to keep it on longer! and as for noise-wear earplugs, ALL helmets are noisy :rolleyes:
Its not wrong for crash helmets!!! they are a SAFETY item, once a lid leaves our shop we have NO WAY of telling whats happened to that lid! it could have been dropped/knocked etc....
I once had a lady who spent half an hour wearing a arai in the shop as she wasnt sure if it was going to fit ok-and it did, if your not sure about fit ASK to keep it on longer! and as for noise-wear earplugs, ALL helmets are noisy :rolleyes:
Had many people put their spanking new Arai lid on their saddle while they get their keys out and have a gust of wind blow it off?
I can only imagine the scene... "Oh I just don't like the colour anymore! :^o"
I agree, but people buy stuff 99% of the time on recomendation . You buy a lid because a mate, or internet junkie says so.
And theres your problem :rolleyes:, just because someone else thinks its top dollar doesnt mean it suits you/your riding style..step outside the box, think for yourself, try stuff YOU think/know suits you/your bike.stuff what everyone else says :cool:
Had many people put their spanking new Arai lid on their saddle while they get their keys out and have a gust of wind blow it off?
I can only imagine the scene... "Oh I just don't like the colour anymore! :^o"
Ah but with arais we send them off to be tested/checked if they get dropped etc :D:cool:
earrings for pierced ears. got bought a pair from girls at work. they were dangly things, not my thing at all, so i tried to return them. assured I had not tried them on. hygiene reasons - cannot return. so word of warning for those thinking of buying earrings for xmas pressies.
phil24_7
13-10-07, 11:26 PM
I just paid £10 extra at john lewis for an Ipod, but i know if there's any kind of fault they're so good about it. Great service :)
John Lewis charged my camera battery uo today and helped me outta the s**t, nothing seems too much effort for them and they're so cheerfull, even on a Saturday!
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