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Re: Gripe of the day - What is yours?
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https://i.ibb.co/ygyzhgt/27k-2.jpg |
Re: Gripe of the day - What is yours?
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Re: Gripe of the day - What is yours?
Anyone know how to actually contact anyone that's not a chat loop robot on their site or and automated loop that hangs up on you after reading out the status of a parcel that hasn't moved for a week, that you can read yourself on their site anyway?
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Re: Gripe of the day - What is yours?
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or say other when asked or just dont do anything. this usually puts the system into default mode. if its a true no human system then your stuffed. if you say speak to a human on chat bods it usually transfers you to someone real. good luck. |
Re: Gripe of the day - What is yours?
Noth systems ask you for a parcel number. If you don't give the number it says they can't do anything without the number. If you do give it then it reads you the status that you can read yourself in the tracking page (that hasn't changed for a week). After it's read you the staus it aks if you want to check another parcel. No other option to take anything further with that parcel. If you say no, you don't want to check another then it says goodbye.
I've launched a dispute through Paypal as that's the only way I can actually send a message.. by adding a note in the dispute description. Absurd. |
Re: Gripe of the day - What is yours?
Just been on the phone to the District Council. I received a letter regarding council tax discount fraud checks which I immediately assumed was a scam, but apparently it isn't, it's a central government initiative. Chatted to a couple of very helpful council folk.
The wording on the form is appalling. One question is a potential double negative which is tricky to work out what you are supposed to answer (I am no longer the sole adult over 18 living at the address - yes/no). There is a list of options for resident status which doesn't include "owner" (joint owner/tenant/partner - yes/no). There are missing words in sentences, commas where they shouldn't be. The whole thing is very intimidating and a mess. Apparently the letter form came from above, the local council folk are feeding back that it's a mess. It's not rocket science, who are the numpties responsible for these things? Why don't they just show it to someone else and see what they think first, before sending it out? |
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