Re: Draper Tools - Great Customer Service
 

Post Script.

I got an invoice for this tool from Draper today. In red print at the bottom it warns...

This invoice is due for payment by the 20th of the month following the tax point date otherwise it will be considered overdue.

Net Amount - .00
VAT 17.5% - .00
Total - .00

Will they take payment over the phone do you think? I'd hate to be overdue.

Re: Draper Tools - Great Customer Service
 

Bought a draper value 1/2" socket set. Within an hour i'd snapped 2 sockets and the ratchet was fudged. Bag of crap.

Re: Draper Tools - Great Customer Service
 

The one word that sticks out there is "VALUE". If you buy cheap, you expect cheap. I have Draper tools that are 20 years old, have been used for jobs they shouldn't have been used for & still work fine. These are Draper Expert, Knipex & Elora. It's always worth paying a little bit extra & get a lot more quality. :)

Re: Draper Tools - Great Customer Service
 

but snapping on first use? i got a bahco set now which is a billion times better.

Re: Draper Tools - Great Customer Service
 

I am using my dad's draper set from the late 70s or early 80s. Does yours come in a orange metal tin that looks very dated?

They were made well and have not rusted or worn. The rachet still works and totally dependable. I have added torxs bits to it using halford professional range about 5 years ago and they have started to show wear but more than that of the draper set.

I guess the expression goes, "buy quality, buy once but buy cheap, buy twice!"

Re: Draper Tools - Great Customer Service
 

See up page, comments about value and premium ranges ;) Draper value is ****. But still, "get what you pay for" doesn't really apply like that, because here the tools are just obviously not fit for purpose. Hope you took them back... You can't justify selling **** just because it's cheap.

Re: Draper Tools - Great Customer Service
 

You'd be better to roughly carve the shape of tool you're looking for out of a block of Edam, for a more reliable and 'fit for purpose' tool than the Draper Value stuff.

Even the normal Draper stuff is iffy, at best. Stick to Expert & Elora (German made) and you'll not go far wrong.

Re: Draper Tools - Great Customer Service
 

I can vouch for the quality of Draper's tools

Re: Draper Tools - Great Customer Service
 

Have we just discovered who supplies suzuki with their stock tool kit?

Re: Draper Tools - Great Customer Service
 

Strange, I've been trying to contact them to get a torque wrench calibrated and I can't get a reply from them, at all. Good for you though.