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-   -   When is no claims bonus not no claims bonus? (http://forums.sv650.org/showthread.php?t=164096)

mister c 20-03-11 06:56 AM

When is no claims bonus not no claims bonus?
 
As you know I have bought an SV1000 cheap that was taxed & tested, so thought I would insure it & take custard off the road.
Enter GoCompare.com & find myself some cheap insurance. Ended up choosing Devitt Direct, not because they were the cheapest, but they offered 6 months interest free payments. Result :)

I received the usual paperwork asking to prove my 3 years no claims bonus & just as chance would have it, my other insurance company had sent a renewel notice for Custard, so sent a copy of the letter to Devitt showing my 3 years NCB.

I had another letter from Devitt yesterday, recorded delivery, saying that if I didn't prove my NCB, then my insurance would be null & void on 24th March.

Time to give them a call methinks. I spoke to a very nice lady who told me that they had received a letter, but I couldn't use it as proof as my 650 insurance didn't run out until 29th March, so had to wait until then & could I send proof of my NCB on the thou.
Am I being a little thick? but I would have thought that a letter stating that I had been insured on another bike, with another company, would have been proof enough, but according to Devitt, it isn't.
When I asked how I went about this, as I'd only owned the bike for 3 weeks, she couldn't answer me. We got into quite a long discussion on different scenarios, which, again, she couldnt answer. She asked me why I hadn't bought a policy for multiple machines & I told her that the 650 was now in my shed, not being used & that I wasn't going to cancel the insurance as it only had a few days left to run, plus I would lose my NCB, so was only using the Thou.

I am still completely baffled by this & it looks like my insurance is going to be cancelled on 24th March.

boot 20-03-11 07:44 AM

Re: When is no claims bonus not no claims bonus?
 
Do online quote with Carole Nash, do nothing and they'll call you back next day - I had a renewal quote for £115, then a reminder for £145, did online quote with them for £225, guy that called me got it down to £103. Go figure.

Their customer service has always been excellent as far as I'm concerned.

Bluefish 20-03-11 10:23 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by boot (Post 2505136)
Do online quote with Carole Nash, do nothing and they'll call you back next day - I had a renewal quote for £115, then a reminder for £145, did online quote with them for £225, guy that called me got it down to £103. Go figure.

Their customer service has always been excellent as far as I'm concerned.

I just got a text from Tesco insurance tother day, £103 odd, eh i think, i've just renewed with carol nash for £400 was initially 460, so i phone Tesco, and yes they had the details of my old pointy and not the current trumpet, new it was too good to be true. you would think mister c that they would give you the extra years no claims for the sake of a few days, ****s.

dirtydog 21-03-11 07:31 AM

Re: When is no claims bonus not no claims bonus?
 
The problem you've got is your no claims is being used on the 650 until the 29th march therefore it cant be used on another policy. Surely you can use the 650 for a few more days and then swap over to the thou when the insurance runs out?

barwel1992 21-03-11 07:49 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by dirtydog (Post 2505579)
The problem you've got is your no claims is being used on the 650 until the 29th march therefore it cant be used on another policy. Surely you can use the 650 for a few more days and then swap over to the thou when the insurance runs out?

+1 you can only use ncb on one vehicle at any one time

mister c 21-03-11 08:35 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by dirtydog (Post 2505579)
The problem you've got is your no claims is being used on the 650 until the 29th march therefore it cant be used on another policy. Surely you can use the 650 for a few more days and then swap over to the thou when the insurance runs out?

I would do but the MOT ran out on the 650 on 19th March, so thats a no go

-Ralph- 21-03-11 08:47 AM

Re: When is no claims bonus not no claims bonus?
 
Don't forget to surrender your tax and SORN it then, I believe continuous insurance comes in on April 1st? Yes, what the woman says on the phone is correct. They don't know that you won't renew the 650 on 29th March using that no claims bonus, so they can't give you that NCB on the Thou. You need to phone your insurance company for the 650, tell them you are cancelling your policy, post your insurance certificate back to them and they will send you a proof of no claims. You may still find you get charged full whack for the thou, or at least a penalty equivalent to full whack for a period of time, as you have been insured for a period of time on the basis of an NCB which cannot be applied. If that happens you could cancel that policy under your 14 day cooling off period, and start a new policy once your NCB has been freed up.

mister c 21-03-11 09:15 AM

Re: When is no claims bonus not no claims bonus?
 
So, scenario number 2.
What do I do with the Triumph if I want to ride that as well? It is insured with another company & they received proof of NCB from me with no problems whatsoever.
This means that I have 3 motorcycles, all could be ridden if the MOTs were renewed on them, but I could only use the no claims on 1 machine & pay full premium on the other 2.
Now I am a simple chap. I would have thought that if I hadn't claimed for 3 years on a motorcycle, that means that I have 3 years NCB irrespective of the bike I'm riding, but obviously insurance companies think differently.

-Ralph- 21-03-11 09:42 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by mister c (Post 2505604)
So, scenario number 2.
What do I do with the Triumph if I want to ride that as well? It is insured with another company & they received proof of NCB from me with no problems whatsoever

You are not allowed to use your NCB on more than one bike, unless it is with the same insurer and they are happy to give you that discount on more than one bike, but really that's not an NCB on both bikes (even though the paperwork may say that), it's an NCB on one, and a volume discount on the other for giving them more than one policy.

This means that I have 3 motorcycles, all could be ridden if the MOTs were renewed on them, but I could only use the no claims on 1 machine & pay full premium on the other 2.

Correct. What if you had 20 bikes, the insurance companies would loose a lot of money if they had to give you and NCB discount on 20 policies

Now I am a simple chap. I would have thought that if I hadn't claimed for 3 years on a motorcycle, that means that I have 3 years NCB irrespective of the bike I'm riding, but obviously insurance companies think differently.

Yes, they do. This is the way it has always been with NCB.

So strictly speaking the latter of the two bikes that were insured with the same NCB is not covered as you are not paying the correct amount for the policy. If they found out you had NCB discounted insurance on another bike they could either send you the bill for the difference (as Devvitt are threatening to do now), or they wouldn't pay out in an accident. I don't know whether they can find out via the MIB database or not.

Dicky Ticker 21-03-11 09:55 AM

Re: When is no claims bonus not no claims bonus?
 
Or surrender the lot and have a multi bike policy using the NCB providing you specify you are the only rider.After all you can only ride one bike at a time and they are all insured as far as SORN is concerned.
I am aware that in some cases it is cheaper to have multiple policies but surely multi-bike must be your simplest answer

-Ralph- 21-03-11 10:12 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by Dicky Ticker (Post 2505630)
Or surrender the lot and have a multi bike policy using the NCB providing you specify you are the only rider.After all you can only ride one bike at a time and they are all insured as far as SORN is concerned.
I am aware that in some cases it is cheaper to have multiple policies but surely multi-bike must be your simplest answer

I have multi-car, but actually all it is, is two separate policies with the same insurer, with an equivalent discount to my NCB applied to the policy on my wife's car. Maybe it's done that way because my wife is named as the main driver on the second policy, and maybe they couldn't do that on a single policy using my NCB.

The bikes are true multi-bike, one policy number, two registration numbers.

Dicky Ticker 21-03-11 10:35 AM

Re: When is no claims bonus not no claims bonus?
 
There in is the answer--
The equivalent discount to your NCB must surely apply to all three bikes if you only have one policy number.

mister c 21-03-11 10:36 AM

Re: When is no claims bonus not no claims bonus?
 
Ah well, seems that I will have to go back to the drawing board, sell the other bikes & keep 1.
Was thinking of selling the Triumph anyway, but that has just sorted it for me.

The 650 is being SORNed at the end of the month, but I am going to be penalised for insuring both remaining vehicles.
It just rags me up thats all.

Milky Bar Kid 21-03-11 10:40 AM

Re: When is no claims bonus not no claims bonus?
 
Mister C....one word of advice - do NOT let the insurance company cancel the insurance on the 24th as it increases your premium with other companies if an insurance company has cancelled it. Cancel it yourself!

mister c 21-03-11 12:35 PM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by Dicky Ticker (Post 2505663)
There in is the answer--
The equivalent discount to your NCB must surely apply to all three bikes if you only have one policy number.

Its obviously done by the insurance companies to get more money out of you. Just had a multibike quote from Carol Nash £399.91 for the Triumph & SV1000. That equates to nearly £50 more than having 2 separate insurances.

Dicky Ticker 21-03-11 03:00 PM

Re: When is no claims bonus not no claims bonus?
 
Is that at the prices you have BEEN paying or two policies both with NCB? What is the result when you apply for one with NCB and one without?

mister c 21-03-11 03:11 PM

Re: When is no claims bonus not no claims bonus?
 
Thats both policies with NCB. Just had a call from Devitt saying that it is ok to have the SVs both insured now, but I have my pig headed head on & might hunt for another company when I get home.
Carol Nash has also been on the phone offering me a much better price than my internet quote as Boot stated earlier, so will see what the offer is.

-Ralph- 21-03-11 03:13 PM

Re: When is no claims bonus not no claims bonus?
 
If multi-bike quotes are more expensive than two separate quotes, one with NCB and one without, then they are just not competitive quotes. The general rule is multi-bike is cheaper, if not why would anyone buy one and therefore why would they exist?

-Ralph- 21-03-11 03:16 PM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by mister c (Post 2505860)
Thats both policies with NCB.

With the same insurer or two different insurers?

If two different you are not comparing apples with apples on that multi-bike price, and you need to get the bike with the lower insurance group re-quoted with zero NCB.

If the same insurer, did they know it was for two bikes to be insured at the same time? Did they say they were happy to apply the discount to both policies? If not, again you will need to get the lower risk bike re-quoted.

-Ralph- 21-03-11 03:22 PM

Re: When is no claims bonus not no claims bonus?
 
Use something like confused.com. Once all your details are saved you can run as many different scenarios as you want and see what it does to the quotes. With NCB, without NCB. NCB on bike B instead of bike A, etc, etc.

mister c 21-03-11 04:27 PM

Re: When is no claims bonus not no claims bonus?
 
Just tried Bennetts. Don't really like them as they messed me about over my write off 3 years ago, but it has thrown up a quote of £330 for both.
I will see what CN come back to me with 1st.

The thing that really naffs me off is that you can't insure 2 bikes with 2 companies & have NCB on both machines, which was the point of the thread, but with a "multi bike" policy it is perfectly ok.

Dicky Ticker 21-03-11 04:57 PM

Re: When is no claims bonus not no claims bonus?
 
Possibly I have misunderstood but I thought you only had one policy with NCB. As far as I am aware you can only use any NCB on one policy,once you have used it for that policy you can not apply for another policy and use it again.

davepreston 21-03-11 05:02 PM

Re: When is no claims bonus not no claims bonus?
 
give swinton a call (not online) as you know ive just been thru it all with my 2 bike, 300 quid with 50 quid cash back after 90 days,all the bells and whisles as well (3 months free euro breakdown) ask for keith ,he's who sorted it out for me
ive had to claim thru swinton before a few years ago , no messing about top service

they have on the website its 30 quid cash back but they can up it to 50, (i happen to know the sales are short of there targets this month :) )

didnt ask me for proof of my no claims either (even thou i have it sitting here)

Messie 21-03-11 05:41 PM

Re: When is no claims bonus not no claims bonus?
 
Hey, you've got a money off (for good behaviour) voucher. You can only use it once. Might seem unfair but that's the way the cliff edge in Norfolk crumbles :)

boot 22-03-11 12:15 AM

Re: When is no claims bonus not no claims bonus?
 
Can you not use NCB earned on one bike on another? Let's say for example Mr C has had the SV650 for 8 years, the Thou for 4 and the Triumph for 2. To insure each without using NCB they'd be in that order for price, 650 being cheapest and the Triumph the most expensive.

Use 2 years NCB earned on the Triumph to insure the SV650 TPF&T.
The 4 years NCB earned on the Thou to insure the Thou as whatever.
The 5+ NCB earned on the 650 on the Triumph and Fully Comprehensive.

I don't think CN asked whether I have access to other vehicles as they do when you insure a car, but maybe that's as technically I renewed. AFAIK, the renewal letter is usually good enough for proof of NCB, so long as the gap is less than 2 years.

mikerj 22-03-11 12:38 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by mister c (Post 2505909)
The thing that really naffs me off is that you can't insure 2 bikes with 2 companies & have NCB on both machines, which was the point of the thread, but with a "multi bike" policy it is perfectly ok.

You can have NCB on each machine, but each policy must have it's own NCB. You can't (and never have been able to) share your NCB from one active policy to other separate policies.

mister c 22-03-11 06:21 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by mikerj (Post 2506308)
You can have NCB on each machine, but each policy must have it's own NCB. You can't (and never have been able to) share your NCB from one active policy to other separate policies.

I know, thats the point, why cant you? Because the insurance company says that you cant.

Why is it that you can with a multi bike policy? What is the difference? In my eyes, nothing. You have 2 bikes, both insured, both with the NCB that you have stated to the insurance company.

mikerj 22-03-11 07:46 AM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by mister c (Post 2506321)
Why is it that you can with a multi bike policy? What is the difference? In my eyes, nothing. You have 2 bikes, both insured, both with the NCB that you have stated to the insurance company.

It's very simple: One insurance policy = one lot of NCB.

A multi-bike policy is a single insurance policy that covers multiple bikes, therefore you only need one NCB. An accident resulting in a claim on any one of these bikes will wipe out the NCB for all of them.

If you have multiple bikes each insured by their own policy you need one NCB for each policy. An accident on one bike will not affect the NCB on the other policies (though having a claim on your history may well increase the premiums of the others).

barwel1992 23-03-11 12:21 PM

Re: When is no claims bonus not no claims bonus?
 
Quote:

Originally Posted by boot (Post 2506299)
Can you not use NCB earned on one bike on another? Let's say for example Mr C has had the SV650 for 8 years, the Thou for 4 and the Triumph for 2. To insure each without using NCB they'd be in that order for price, 650 being cheapest and the Triumph the most expensive.

Use 2 years NCB earned on the Triumph to insure the SV650 TPF&T.
The 4 years NCB earned on the Thou to insure the Thou as whatever.
The 5+ NCB earned on the 650 on the Triumph and Fully Comprehensive.

yes you can do that


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