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Nuisance phone calls to the office...

For a while now, one of the guys in the office has had his bank calling with "personal calls" - which result in one of us getting up, going to his office to tell him & generally wasting time. It'd be OK if we didn't have to get up. :rolleyes:

My trick for these people has just been to say "One sec, I'll try & find him for you..." then put them on hold, and imagine that the call never happened. :smt083See how long they stay on hold before getting bored & hanging up. The record is just shy of 6 minutes.

We had another call a few minutes ago, and came up with a genius plan (IMO anyway).

I answered the call, and treated it as above, simply put them on hold. Then, after 3 mins on hold, I passed them to someone else in my team, who answered "Hi, xxxx speaking..." Queue the bank asking for the intended person again, "Hold on, I can't see him, I'll try & find him."

She then waited 3mins, and transferred them to someone else in my team, who repeated what she'd just done. Only this time, 3 mins later, he wrote down the number they had called from, and transfered them back to their own call centre.

I'd of loved to hear the conversation. :lol:

Anyone got any other comical ways we can use to give them the message that they shouldn't call us (believe me, we've tried to tell them properly - as has the guy that they call, they simply don't listen)??