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Ground anchor supplier problem.

www.motorbike-security.co.uk

Do not use the above company the worst customer service i have ever had in my life !!

I orderd a ground Anchor it came today ... the wrong ground anchor arrived (WITH NO INSTRUCTIONS) and is also 5 pounds cheaper than the one i wanted ..so i gave the contact number on there website a call after 3 atempts gave up ..

i recived a call back from a gent and i explained that i had recived the wrong ground anchor and that there was no instructions ither (Then he laughed at me as if i was stupid and said like i was a child) "all you need to do is dig a hole no one had ever asked me for instructions (Snigger)" so we agreed on him refunding me the 5 pounds and i would keep the anchor

I then said i dont need the instructions but i am a tenant and i was going to provied the instrucions to my landlord so he could see what i was doing before i fitted the anchor and also it states on your website all fitting instructions included.

so i asked after this can i have some instructions and he replied i dont have them i dont make the bloody things i just sell them so i will refund you the diffrence and put the phone down on me !!!

i called back 3 times and didnt get an answer
i was going to tell him to arange for the anchor to be collected and refund all my money so i just left a message saying how terrible and and how shocked i was at his coustomer serivce was and to refund me my 5 pounds and im going to post on all the motorcycle fourms i am a member of and inform every one how poor your service was !!

I would have never dream of talking to one of my customers like that i just couldnt belive he put the phone down on me !