Anyone use TalkTalk for their phone and broadband?
 

Signing up for TalkTalk phone and broadband package as it seems really good value. Thought I'd solicit the advice of the ORG, as I don't know anyone who has used them.

Any TalkTalk users on here? Is the service any good? What are the broadband speeds and reliability like?

Any advice welcome.

Re: Anyone use TalkTalk for their phone and broadband?
 

i think they were on watchdog a while back.

Re: Anyone use TalkTalk for their phone and broadband?
 

My brother uses TalkTalk for phone and BB, from the Coedpoeth exchange. He gets good speed and has not had any issues with reliability.

As with all ADSL based (LLU or BT) broadband suppliers, your experience will depend on how busy the exchange is.

Re: Anyone use TalkTalk for their phone and broadband?
 

Yes my housmate has them, I have to tolarate the broadband biggest unless bunch of c**** I have ever had the pleasure to deal with:rolleyes:. It took them them close to 2 weeks to fix a fault.

Oh customer service, they don't speak english, they are rude and unhelpful. Oh the broadband slows down to speed of almost nothing in the evening.

So yeah go sign up, see what happens.

Re: Anyone use TalkTalk for their phone and broadband?
 

Currently with PlusNet and have good broadband speed and reliablility, so exchange should be ok.

Sounds bad, have you had faster speeds with another provider?


Thanks for your replies. So far that's one for and one against.

Anyone else?

Re: Anyone use TalkTalk for their phone and broadband?
 

Been with them for ages now, reliability not a problem for me. Speed is not bad but I'm a relatively low user on their slowest tariff and have a hundred other pc issues more likely to cause slow browsing. Phone's been fine too, free international calls useful due friends in France, Belgium, Canada and Germany. Took a phonecall to helpline to sort wifi out, but then worked fine since. No complaints. Never needed to fix a "real" problem though. Hope that helps!

Re: Anyone use TalkTalk for their phone and broadband?
 

I have ever only used BT apart from TT, that has always ran fine both in a village and in the city.

I'm sure some of the tech guys, will be able to provide a better answer. But I know TT have had a lot of bad press.

Re: Anyone use TalkTalk for their phone and broadband?
 

P.s. I know they've had bad press before, but I can't be their only satisfied customer. Though I can't speak for what happens if something goes wrong that needs major intervention!

Re: Anyone use TalkTalk for their phone and broadband?
 

We are currently using TalkTalk here at home, it's nothing special but it's also not too bad i guess! We are signed up for the 8Mb speed but recieve only about 2-3.5meb if im lucky! But thats to do with me living so far away from the exchange! (attenuation and all that crap!)

The support is pretty much the same as everyother company at the moment...not great! Takes a while to get to them and takes them about an hour or 2 to notice its a problem thier end not mind!

But ill be going back to BT broadband within the month, mainly because it's free but..i fancy a change :)

Re: Anyone use TalkTalk for their phone and broadband?
 

Are you switching from another supplier or getting a new line installed?