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-   -   Bl**dy Ebike (http://forums.sv650.org/showthread.php?t=152181)

Foey 26-05-10 07:49 AM

Bl**dy Ebike
 
I removed a bike from my insurance policy with Ebike at the end of February & am still waiting for a return of premium cheque for £45.83, i have emailed them three or four times & have been given the excuse that they are having to do refunds manually due to some financial audit, now i may be being thick but i can't honestly see that it takes 3 months to write a cheque.
I emailed them again last night giving them a further seven days before i try to take matters further.

Has anyone else had any problems with Ebike like this, i have started to wonder if they are covering up for being in financial difficulty due to the recession.

G 26-05-10 08:27 AM

Re: Bl**dy Ebike
 
Mentionyou will will be going to the financial ombudsman... I had the same proble with Privelaged car insurance. I did actually ring the FOS and they told ne to mention them and if that didn't get results they would take things further.

I mentioned them and had the refund the same day.

martianskippy 26-05-10 03:22 PM

Re: Bl**dy Ebike
 
Don't even start me on ebike... I'm currently waiting on 3 bits of premium refund :( Not to mention they almost cancelled my cover due to me apparently failing to send my driving licence and NCD proof to them. Problem was I sent it 3 times and each time they failed to update my records! They finally acknowledged receipt a day before my cover was cancelled and my insurance record tarnished for a long time...
I am unfortunately stuck with them for the time being as they are the only insurers who accept my NCD until liability has been officially admitted on my November accident :(

454697819 26-05-10 03:24 PM

Re: Bl**dy Ebike
 
ha ha try Ecar, lost a years NCB of my wifes it took 3 months for them to examine their records and write a letter.

They are awful..


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