Santander Internet Banking
 

They have the sh1ttest online banking facility I have ever used. By sh1ttest I mean 8/10 times I go to log on, it times out somewhere along the process.

The End.

Re: Santander Internet Banking
 

use it all the time and never had a problem with it

Re: Santander Internet Banking
 

Mines fine with them too, on pc and iphone.

Re: Santander Internet Banking
 

Wut.

I used mine from work PC, home pc, phone, laptop, all hours all days.

And it's fecking pants.

Maybe Santander just dont like me :(

Re: Santander Internet Banking
 

do you log in then leave it for a few mins without doing anything on the page? then it will time out

Re: Santander Internet Banking
 

I find that it causes my computer to crash if you do not allow it to fully load, which can take a few seconds. However, every time I log in, it tells me that my browser has crashed and it is unable to open the page, just before it opens. Also every time I log in, it asks me to download a security system, which I have down loaded and installed, but fails to work.

In branch I was so unhappy with the poor service of Santander that I have now moved banks. Quite frankly, I am unimpressed with Santander, who took over the Alliance and Leicester with whom I banked with for over ten years with no issues or problems.

Santander are unhelpful, rude on the phone and will not admit to a mistake when they have made one. I greatly miss the Alliance and Leicester who were always fair, had a good moral code and the on line banking page always worked.

My advice: try a different web browser and then when that fails, try a different bank.

Re: Santander Internet Banking
 

Well, I moved to Santander from Natwest out of spite.

I have ruled out all the obvious. Browsers (FF + IE), Networks (4 or 5 different locations), even AV.

This isnt me leaving it to time out, its me patiently waiting for the ****ing page to load!

Dont have the same issue on Natwest (still use them for some stuff), or Tesco banking.

So, Santander are ****.

Re: Santander Internet Banking
 

Thanks, You've just convinced me not to swap from Barclays. Their internet banking is quite good.

Re: Santander Internet Banking
 

The obvious question is
what is the spec of your computer (and age)?
I use a laptop with windows XP and only have 512MB of memory
I am on Virgin Media with a (quite) fast broadband connection.

I have had minimal problems with Abbey/Santander

We have a new fast laptop with 3GB memory - this is much faster.

SMcG in sunny Glasgow (used Gladius for 1st commute today since early last November)

Re: Santander Internet Banking
 

I have no problems with Lloydstsb online and regularly enjoy the experience.:cool: