NTL ondemand
 

when watching ondemand on ntl it goes black every minute or so - it just cuts out briefly, then returns a few seconds later. Anyone else have this problem? its really really ****ty! and seems to be getting worse. Programs are barely watchable.

Re: NTL ondemand
 

Could be the telly, my daughter had a similar thing (telly kept going blank) it turned out to be a mode the TV was set to. Altered the picture mode and its been fine since.
The picture mode was supposed to darken the picture if viewed in a bright room i.e with sun light on the TV. She has a new LCD TV, hope this helps.....

Re: NTL ondemand
 

We are having the same problem with NTL/Virgin Media on all channels, not just on demand - TV screen goes blank for a few seconds, as if TV has been switched off, and then comes back again.

The set top box always looks ok, and if the 'press red for digital' logo is in the top right of the screen that usually stays as well - it is just the actual picture that goes.

Time to phone them I think.

Re: NTL ondemand
 

Yep same problem here, it also freezes momentarily.:x

Re: NTL ondemand
 

going to give them a phone now. its such a pain! i'll let you know if there's a remedy

Re: NTL ondemand
 

apparently its overheating - its not even in a warm place, with anything covering it. I'm skeptical to say the least!

Re: NTL ondemand
 

Sounds like a load of bollards - my box is in the coolest room of the house.

What did they recommend to sort it out - or are they just going to send a new one?

Re: NTL ondemand
 

I'm going to give them another phone, not happy with that response. Apparently they are aware of the problem with listings. "aware"?! its always had bad days! thinking i might cancel my policy, not happy with the service, and now skys gone i'm pretty sure i can wangle my way out of it!

Re: NTL ondemand
 

I need to phone them about mine, its a old rubbish pace box. Though the samsung box does it sometimes to. They can try the over heating excuse, but it was still doing it even though I had turned the box of every day.

Re: NTL ondemand
 

apparently their system is down at the mo, so no use phoning. These boxes are ****e! mine struggles to display the program listings too. Anyone know what the get out clause is now sky have removed their channels?