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timwilky · 26-03-07, 04:55 PM

Having already gone upto 20Mb with VM I now got a nice letter today to say they are increasing my monthly cost to £37. Nice not.

The 20Mb is actually about 16Mb, but nice to now have 760Kb upload. However, after 4pm and weekends I am lucky to get 2Mb. The internet in the UK is too congested and the pipe owners need to spend money. I get better speed test results out of amsterdam than I do london.

Telephone customer support is crap the legacy of NTHell. However for good cusomer support use the blueyonder.support.access.hi-speed newsgroup. Dont worry about in being blueyonder it is the support for all the VM empire and their are some good techies manning it.

26-03-07, 04:55 PM	#7
timwilky Member Mega Poster Join Date: Mar 2004 Location: Not in Yorkshire. (Thank God) Posts: 4,116	Re: Virgin Media Problems??? Having already gone upto 20Mb with VM I now got a nice letter today to say they are increasing my monthly cost to £37. Nice not. The 20Mb is actually about 16Mb, but nice to now have 760Kb upload. However, after 4pm and weekends I am lucky to get 2Mb. The internet in the UK is too congested and the pipe owners need to spend money. I get better speed test results out of amsterdam than I do london. Telephone customer support is crap the legacy of NTHell. However for good cusomer support use the blueyonder.support.access.hi-speed newsgroup. Dont worry about in being blueyonder it is the support for all the VM empire and their are some good techies manning it. __________________ Not Grumpy, opinionated.