9tails

I work for a bank so i can tell you the easiest way is via an EMT (express money transfer) Foreign transfer. To do this you will need the following information from your family member:
-Amount
-name account is in.
-Bank name and address ( if not full address then name of bank and the town , country will be fine)
-IBAN number (transfer will not go without this due to EU regs)
-Swift / BIC code (usually lots of letters)
Account number
And if it is going via a holding account then a ref number

It takes 2-5 days to be received.

Hope this helps