Quote:
Originally Posted by Ed
Will read again and revert. But usually the answer is to be firm - but not shouty - and adamant, and don't give in. I occasionally post the Unfair Terms in Consumer Contracts Regs 1999 on here, have a search for them on www.opsi.gov.uk. |
thanks for that, i'll be heading in tomorrow, i'm hoping to find some discrepency on the damage sheet, different pen or handwriting etc, otherwise i really don;t think i can prove things either way, unfair it is, but then so is life.. the scuttle plate is a different matter, it's a known problem and i've already had to have the car fixed once because they damaged it