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Old 01-02-08, 09:26 AM   #1
Pedro68
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Default Insurance (MCE): Admin charge for change of address

Rather than derail someone else's thread with this ...

I recently (Nov '07) renewed my bike insurance and changed from eBike to MCE (because they gave me the cheapest quote).

I phoned them up to change my address on the policy and to inform them that the bike would now be kept in a locked garage overnight rather than "on private property" (side garden path), expecting them to say "ok, that will reduce your premium by £x".

What I wasn't prepared for was this:
"Ok, you'll be pleased to hear that there is no affect to your premium, just an admin charge of £40".

Is this the norm?!?

I've cancelled my policy, because of the nature of my work, I could have a couple of address changes each year, and I'll be buggered if I'm being charged £40 each time

I even spoke to MCE's Customer Services and asked why the admin charge was so high to simply print a piece of paper (or several pages for the entire friggin policy) and post the damn thing!? Their response was complete and utter bo||ox ... "It's an admin charge dependent on the area you live in".

Why should that matter?!?

So I'm now shopping around for new insurers
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