Quote:
Originally Posted by Miles
I tried to post impartially to get a fair response.
I am the seller.
I sold a phone, £49 inc postage.
The buyer said it didn't arrive, I told him its been posted, that I can send him the proof of postage so he claim the £32.
He opened a dispute on paypal, saying he believes that I posted it but it hasn't arrived.
I reply saying I have proof of postage and uploaded an image of the proof of postage, offering to refund the £32 once my claim with RM is resolved, or he can claim with the receipt that I'll send him.
Paypal have just decided in his favour and I have to refund him the whole £49! WTF! Odds are the phone has actually arrived, but me nor RM can prove it.
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Tough break, but hey, don't lose too much sleep over ~£20 hey
... it's annoying, but not the end of the world.
I have lost £many on postage when I have had to return items to the seller as they arrive and are piles of junk ... ~£20 is easily lost in that way if it is a weighty item. It sux, but all part of the remote selling game I am afraid!!
... I always get annoyed, but then just chalk it up else you get bitter!!