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Old 30-04-09, 12:12 PM   #5
SoulKiss
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Join Date: Jul 2006
Location: Sunny Croydonia
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Default Re: BT and third party provider issues.

Quote:
Originally Posted by Mr Speirs View Post
Ah no BT aren't being sneaky, I want to transfer it back to BT but BT can't do anything until the current owner cancels the contract, which she has but BT won't recognise it. Are you saying that Pipex need to provide her with a code before BT can do anything??
Exactly - the current contract is with Pipex, who are technically the owner of the line as far as BT is concerned as they re-sold it to the current owner.

Its just like switching mobile phone providers - except you need to ask for a MAC code (not a PAC code as I said earlier - MAC's are for phonelines, PACs are for mobiles....)
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