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Old 06-09-09, 09:19 PM   #34
Speedy
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Join Date: Apr 2006
Location: Biggin Hill,Kent
Posts: 1,074
Default Re: Clueless bike owners

No,no. Didn't think it was aimed at me personally. But there are some excellent mechanics/technicians out there and I'm speaking on behalf of those people.

Unfortunately though there are some EXTREMELY bad, I wouldn't call them Techs or mechanics, "Fitters" out there, in those "Quick" repair places. They, given something Technical, would be way out of their depth.

What doesn't encourage good working practice is the way in which the employers pay their staff, ie commission or bonus incentives.

I know this, because I have had to rectify many wrongly diagnosed vehicles that have been to these places or even rescued by certain top-name recovery companies.

Where I work, a main dealer in Westerham, Kent, my employers push us to "up-sell" on every car that comes into the workshop or MOT bay.

I absolutely dissagree with this attitude, so much so, that I have had many a clash with my so-called manager and the directors of the SEAT dealership!

My personal work ethics are simple. Be honest, do whats required, but do it better than anyone else. That way, I rarely get any "comeback" jobs, even though I no longer enjoy repairing cars.

There is a massive push at the moment for "finding" work. This is fundamentally wrong. I cannot and will not work to this idea. However, in all instances, the pressure is upon all in the motortrade, be it bikes or cars.

My advice is, if you need something done that you can't do yourself, speak to the Tech or mechanic that will be or is working on your vehicle......You won't get any BS. (unless they don't know what they're doing!)

No, YC, no probs, wasn't attacking you!!!
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