Quote:
Originally Posted by -Ralph-
WTF do we pay some of these people for???
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Post corrected.
Please don't tar all dealerships with the same brush.
Kawasaki's service schedule states oil and filter changes every 7500 miles, but everyone who has any mechanical knowledge at our place thinks that is too long for any bike, especially if the bike is not doing lots of miles and could go more than 18 months between services, so we change it at every 3750 miles with the recommended oil and genuine filter. We know it adds another 30 odd quid to the service bill, but we tell the customer that we're doing it and none has expressed any sign of displeasure at it, in fact most are happy we think along those lines.
My friend is sales manager at Bill Smiths in Bangor, their top man in the workshop has numerous awards for being a top technician and their happy customer base supports this. Not all dealers are ripping you off.