Quote:
Originally Posted by -Ralph-
That's good advice, I'll be doing this with the Vectra in future.
Blistering reputation means nothing BTW, because 99% of customers don't do this, so long as their car doesn't break down, they judge the dealer on how nice the man at the front desk was. Look at the reputation of Saltire Suzuki, and the walls at W Livingston are covered in customer service awards. Can't fault either of them for being nice people to deal with, but that's no good if behind the scenes the work isn't being completed.
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well I hope that it works for you. I think becuase you are interested you know your way round and are liable to check up on things and will notice if things ain't done right.
As for the rep I know but I'm going on word of mouth from guys who work in the motor trade and take their motors there. so fingers crossed - I'm more worried about the fact that they may wash it and I don't want them going anywhere near it with their sceggy sponges!