Originally Posted by Shellywoozle

If you go into the store and quoye the sales of goods act to them they soon change their mind but GHD have a life time warranty on them. I dont understand.

Also, what I dont understand is how hairstraighteners can pull hair out. OK if the temperature is wrong it can burn and make it break off over a period of time. Is she using a heat protecting product which is needed i.e the GHD heat spray or is she using on dry hair? She should only be lightly moving them down sectioned off hair not large wads of hair.

I assume she will know all this but I have GHDs and am baffled as to how it pulls hair out? Are the plates smooth or is there sharp edges which are catching the hair????