Quote:
Originally Posted by metalhead19
Hi all, my house mate is in a bit of a predicament. The problematic phone in question is a Blackberry Bold 9780.
When entering the passcode to allow use of the phone, it was entered incorrectly for 5 goes (on the phone it says 5/10 attempts) Then it asked for "Blackberry" to be entered, we did this, but then when trying to enter the correct password (that we know to be absolutely correct) it still says incorrect password. We are now on 9/10 tries and not wanting to wipe the phone (which is what happens when you get it wrong 10/10 times)
Anyone able to help or offer suggestions on how to avoid wiping the phone?
Cheers
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****ing paswords. I buy blackberrys for my staff and they always screw up. Call the service provider from a landline. Ask for their tech helpdesk. I have experts at work that could help, but I'm not one of them I'm afraid. You sure they will wipe on 10/10 fails, they used to just lock.