Quote:
Originally Posted by timwilky
A number of workshops locally operate night time servicing. Granted they tend to be the big dealers who probably have all the bits in stock for a service. But I guess they too are screwed if a fault is discovered and a part needed.
There is a serious need by companies who run their vehicles during the week to get them serviced/repaired nights weekends. But where the feck is the backup service to support the enlightened customer focused businesses.
As for Asda/Tesco etc. Are they not big enough to take on the government and say our customers want 24 hours service and to be able to shop normally on a Saturday night/Sunday
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I've worked for a few companies who had a nightime spanner man, but they always had a spare vehicle, there simply wasn't the urgent need to have somewhere open 24hr, if the fault was serious enough to need a part the service manager didn't have on site, it wouldn't have been fixed before the working day started anyway. I can only speak from the experience of the firms I worked for, but there was always a spare truck/van lying about, any REALLY unforseen breakdown was only a matter of a phone call to the local hire place.
The Tesco thing is more about practicality, most big Tescos have a 24hr petrol station with a smaller range of stock, if you have to do major rearranging or replenishing in the store it's a hell of a lot easier without Joe Public walking about. You pass buy the place at 4am on a Sunday morning and there's about 100 people working away flat out.