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Old 08-07-11, 10:30 AM   #7
timwilky
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Join Date: Mar 2004
Location: Not in Yorkshire. (Thank God)
Posts: 4,116
Default Re: Recovery companies; which is best?

My issue with these companies is their cover after an accident, you need to read the small print.

Quote:
Originally Posted by AA small print
4. Are there any significant exclusions or limitations to AA Membership?
Full details of the restrictions which apply to AA Membership can be found within the Terms and Conditions booklet, however the key restrictions are:
Where cover is available:
Service is only available within the UK. This does not include the Channel Islands and Isle of Man where separate cover is required.
Vehicle specifications:
Service is only available to Members travelling in a car, van, minibus or motorcycle which complies with the stated weight and width restrictions.
General Terms and Conditions:
  • Assistance is not available following a breakdown or accident attended by the police or other emergency service, until the vehicle's removal is authorised. If the police insist on recovery by a third party, the cost must be met by you.
  • No recovery (including a local tow) is available following an accident;
  • Transport of any animal is discretionary, and horses and livestock will not be recovered;
  • Routine maintenance, running repairs, the cost of spare parts, fuel, oil, keys, specialist lifting equipment, garage or other labour required to repair your vehicle are excluded, as is the provision of service on private property without the relevant permission;
  • Service is discretionary where it is requested to deal with the same or a similar fault or cause of breakdown to that attended in regard to the same vehicle within the preceding 28 days;
  • The Member (or, in the case of Vehicle Based Membership, a person) must be with the vehicle at the times of breakdown and assistance. A valid Membership card and some other form of identification must be produced. Service will be refused and may be cancelled if anyone behaves in an abusive or threatening manner, or if the AA is owed money.
Replacement vehicle:
Any car hire that may be arranged for a Member will be subject to the hirer's Terms and Conditions.
Service control:
Please note that further premiums may be requested if the maximum number of call-outs is exceeded.
Additional restrictions for Vehicle Membership
Service is only available to vehicles which are registered with the AA at the time assistance is requested; Where only Roadside Assistance is held, the vehicle must be no more than 10 years old at the date of registration with the AA.
So absolutely useless where a bike has touched the deck and even for a minor fender bender when you just want to get the car home etc.
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