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09-01-12, 01:43 PM

Hi guys,

To cut a long story short, me and the mrs purchased a house a month ago and paid a plumber to install a central heating system / combi boiler, we were recommended the plumber by someone in the family who now wants nothing further to do with the situation as its gone wrong.

Basically the plumber did 75% of the work over a weekend but due to delays with other work we had to put him off work a week to finish the rest of the work and he agreed to come back and finish off, sadly we paid him the full amount and now he is refusing to come back and finish the work.

He never completed the registration form for the boiler so we have no warranty for it, we have no gas safe certificate, no gas to the kitchen and no water in the bathroom. Also there appears to be a small gas leak in the garage which has resulted in us shutting off the main supply

The so called family member recommended him as he works with him on a regular basis but now he is refusing to help us.

To top it all off, all i have is a mobile number for the plumber and he refuses to pick up

Any idea on the way forward?

09-01-12, 01:43 PM	#1
grimey121uk Guest Posts: n/a	Advice, plumbing? Hi guys, To cut a long story short, me and the mrs purchased a house a month ago and paid a plumber to install a central heating system / combi boiler, we were recommended the plumber by someone in the family who now wants nothing further to do with the situation as its gone wrong. Basically the plumber did 75% of the work over a weekend but due to delays with other work we had to put him off work a week to finish the rest of the work and he agreed to come back and finish off, sadly we paid him the full amount and now he is refusing to come back and finish the work. He never completed the registration form for the boiler so we have no warranty for it, we have no gas safe certificate, no gas to the kitchen and no water in the bathroom. Also there appears to be a small gas leak in the garage which has resulted in us shutting off the main supply The so called family member recommended him as he works with him on a regular basis but now he is refusing to help us. To top it all off, all i have is a mobile number for the plumber and he refuses to pick up Any idea on the way forward?